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Heather Vale

Heather Vale Road, Hasland, Chesterfield, Derbyshire S41 0HZ
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I cannot express how delighted I am in recommending this care home.Phillip A(Friend of Resident/Service User)
Heather Vale, Chesterfield
We would highly recommend HeathervaleElaine T(Daughter of Resident/Service User)
Heather Vale, Chesterfield
I would recommend Heathervale Care Home for a loved one without doubt.D S(Daughter of Resident/Service User)
Heather Vale, Chesterfield

Anchor’s Heather Vale, in Hasland near Chesterfield, is a purpose-built home supporting up to 39 older people to live a comfortable lifestyle, as well as providing dementia care.

It is located within reach of local transport links and has a well-tended garden space for residents and their families to enjoy.

The home strives to deliver a range of residential care services, including convalescence care, respite care and long term care...  

Care Provided by Heather Vale

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,033From £1,033
Residential Dementia CareFrom £1,033From £1,033

Fees can vary depending on care needs and other factors. Colleagues at Heather Vale will be happy to discuss our weekly fees with you and what our fees include.

Contact Heather Vale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Jennie Hill(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome at Heather Vale.

Parking

  • There is on site parking, including disabled spaces.

Heather Vale Reviews (63)

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9.8

Heather Vale has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years. Over all time Heather Vale has 63 reviews.

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Review from Roy W (Son of Resident) published on 31 July 2026 Submitted via Website
Overall Experience
My mum has been a residemt for 3 and a half years. The staff at Heather vale are all excellent in there duties and I am so confident she is being looked after and all her needs are being catered for. The building is well looked after and most important clean and tidy, and the gardens are looked after making my mums stay so happy.

Thank you to all the staff.

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Review from Jackie T (Daughter of Resident) published on 27 July 2026 Submitted via Website
Overall Experience

Overall I am quite satisfied, but I do think the ratio of team leaders to carers is extremely unbalanced. If there were more ordinary staff members, they would be able to spend more time with each resident and tend to their individual needs.

Reply from Jennie Hill, Manager at Heather Vale

Thank you for taking the time to review Heather Vale and we're pleased you rate our facilities as very good. Our Team Leaders support care, as well as Care Assistants. Our staffing levels are calculated using a dependency tool to ensure the best care is always provided. I'm always happy to discuss...  

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Review from P M (Daughter of Resident) published on 23 July 2026 Submitted via Website
Overall Experience
I continue to be very happy with the care received by my mother over the past few months. Moving into care has been a difficult time for her, but the home and the care staff have made it as good as possible, responding positively to her needs and to any concerns that I raise. I visit frequently and have noticed the staff giving individual attention to the many different needs of the residents and treating each of them with respect and dignity.

Thank you

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Review from Anne W (Niece of Resident) published on 29 May 2026 Submitted via Website
Overall Experience
I gave Heather Vale 5 stars in a review in 2024. I wish I could give them more. Everyone at Heather Vale delivers the highest quality of care. But what makes them special is that they show such warmth and kindness to the residents and relatives.
The home has a beautiful lounge, the rooms are a good size, the gardens are lovely, the food is excellent.
Very good communication, both within the staff teams and with relatives.

I hope they know what a difference they make to people's lives!

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Review from Glyn W (Son of Resident) published on 7 April 2026 Submitted via Website
Overall Experience

My mum is very well looked after and her room is always clean and tidy. The home itself is spacious, bright and well maintained, with a lovely garden at the back that residents can enjoy.

Family and friends are welcome to visit at any time, and I'm always greeted warmly by the staff when I arrive. Everyone I've met has been friendly, approachable and clearly cares about the residents.

What I appreciate most is how well the staff communicate. If there are ever any medical concerns about my mum, they phone me straight away and keep me fully updated, which gives me real peace of mind.

The food also looks good and appetising, and it's clear that dietary needs are properly considered. Overall, it's a caring and well-run home where residents are treated with kindness and respect.

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Review from D S (Daughter of Resident) published on 23 February 2026 Submitted via Website
Overall Experience

We had a very good feeling about Heather Vale as soon as we stepped in the door. The staff were so helpful and there has always been plenty of staff. They all really engage with my dad and they do their best to look after him well. I would highly recommend Heather Vale.

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Review from Alison D (Daughter of Resident) published on 17 February 2026 Submitted via Website
Overall Experience
My mother was a resident at Heather Vale for 11 months.
The home is clean and bright and my mum's room was a good size and pleasantly decorated.
She made the decisions round her daily routine and had a good choice at meal times.

The care my mum received from the staff was excellent, and I would like to thank all the staff for taking such good care of her.

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Review from Phillip A (Friend of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience

I cannot express how delighted I am in recommending this care home. The love and care given to all the residents is exemplary. I have never heard a harsh word from any of the staff. I see lots of love and hugs dished out to each and every resident, along with lots and lots of laughs and encouragement. I have noticed the staff take time to explain and calm residents when using the lifting aid or any other processes they carry out. The rooms are comfortable, and everywhere is very clean.

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Review from Elaine T (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

Dad initially went into heathervale for respite when mum wasn't well. Unfortunately her health declined very quickly and he had only been in there a week when she passed away. As dad has dementia it was a very traumatic time for us all. Despite that, he settled into life in heathervale very well. All the staff have been very supportive and we are very pleased with the standard of care he receives. He always looks clean and tidy and his room is kept very nice. The food is very good and I am told dad eats very well. There is excellent communication between the staff and ourselves, so we always know what's happening and we are invited to share any concerns or questions when dad has his monthly review. We would highly recommend Heathervale

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Review from H K (Daughter of Resident) published on 22 October 2025 Submitted via Website
Overall Experience

My mum stayed over 2 1/2 yrs at Heathervale. She was happy and was took care of generally ok. I was informed quickly relating to any changes regarding my mums health and wellbeing. Not everything ran smoothly and on occasion things happened which had to be addressed. The last 6 weeks of her life the home looked after my mum on end of life care. This was done with great care and dignity. Thank you Heathervale.

Reply from Paige Williams, Manager at Heather Vale

Thank you for taking the time to review Heather Vale and we are pleased you rate our overall experience as very good. We aim to provide the best levels of tailored end of life care for our residents, and I'll pass your feedback regarding this on to our team. Supporting residents with the best care...  

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Review from A W (Son of Resident) published on 9 October 2025 Submitted via Website
Overall Experience
My mother moved to Heather Vale from another care home in Chesterfield, having been on the waiting list for a few months. Heather Vale was a breath of fresh air from Mum's previous home. The home is clean, tidy, airy and bright. The staff could not be more helpful and responsive to mum's needs. The care team actively review mum's care plan and regularly seek my input which I am confident will be acted upon. There is weekly access to hairdressing and regular visits from a chiropodist. Access to the community nurse and GP are excellent, not something mum could get at home.
Mum's room is a good size and is quiet, well lit, with plenty of ventilation which mum can control herself. The supplied furniture is good quality, and we were able to add a few additional items to supplement this. Mum enjoys the food and looks forward to meal times.

I hope mum will be happy at Heather Vale for as long as possible.

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Review from D S (Daughter of Resident) published on 9 October 2025 Submitted via Website
Overall Experience

Mum was a resident at heathervale care home for 18 months. I found her care from all staff excellent, mum had her 'favourites' and had a bond with these carers that I will always be grateful for. Carers are approachable and friendly and went above and beyond when situations arose. Residents and families are involved in decision making around everyday life eg: getting up and going to bed times. Activities lady is excellent with plenty of stimulation for residents and entertainment/singers are regular. All kitchen staff/meals are excellent, going above and beyond to meet residents requirements and nutritional needs. I was very grateful for the support from staff as mum approached end of life with senior carers always on hand for us and going the extra mile to make mums last days as comfortable as possible. I would recommend Heathervale Care Home for a loved one without doubt.

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Review from Sara D (Daughter of Resident) published on 12 August 2025 Submitted via Website
Overall Experience

My mother has recovered so well through the 24 hour professional care and support of all the staff at Heather Vale, she has been a resident for 6 weeks. Her needs as an individual are always their main priority. Each resident is involved in decision making around routines such as times to get up and go to bed, the staff genuinely want them to feel it is their home and they strive to meet residents choices and wishes. It is a 'can do' culture. There is access to hairdressing (mum loves this), chiropody and other health related options like physiotherapy. The access to GP services is outstanding and very reassuring to know that if needed a GP would visit. The quality of care overall is excellent, there is opportunity to ask questions, there is a calm approach and the care home has a very good feel about it. The management team want to engage with relatives, they actively seek your views and are always looking at how things can be developed or changed for the better.

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Review from Elizabeth R (Respite Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

Staff are so willing to please all patients. You feel they really care. Welcome visitors. Activities seem excellent, only been here approx 4 weeks, but enjoyed them. Visitors remark how fresh it smells (no urine smell). Try to carry out your every wish and succeed. Value for money as yet, don't know the cost, what it may be could be justified.

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Review from V B (Resident / Service User) published on 20 June 2025 Submitted via Postal Card
Overall Experience
I feel complete trust and confidence in all staff here. Living here & trusting the staff takes my loneliness away & makes my life feel worthwhile & fulfilled. I wish I had moved in here years ago.
Staff show me complete respect & dignity, which is very important to me.

I look forward to joining in the arranged activities, which are excellent at motivating clients & stimulating us. I cannot fault the food & I am able to order a special diet according to my needs. I am extremely happy here.

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Review from L G (Daughter of Resident) published on 12 May 2025 Submitted via Website
Overall Experience

Lovely friendly home welcoming come and go has you need to helpful and act if you are worried on a problem that may arise it's head would recommend to my friends and family I have known the home for many years has my grandmother lived in the home has well and was very happy the staff and management are approachable and helpful and is a a happy place.

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Review from Andrea F (Daughter of Resident) published on 9 May 2025 Submitted via Website
Overall Experience
The well-being of residents and excellent personalised care is what makes this care home special. All staff and management are approachable and I have no hesitation in recommending Heather Vale.

I regularly visit my father, who is living with advanced Alzheimer's and I feel part of the Heather Vale community. Communication with relatives is good and I know my father is in safe hands. He is always treated with dignity and respect.

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Review from Rose C (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience
Mum has been staying in Heather Vale since September 2024.
We have been very happy with her care during that period.
The home is well managed by the manager and in her recent absence a particular staff member.
Communication is good.
Every member of staff from kitchen, housekeeping, maintenance to carers are friendly, welcoming and helpful.
A shout out to another particular staff member who has been very helpful recently.

The rooms are light and airy and as spring approaches we are looking forward to sunny afternoons in the garden with the ducks.

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Review from P S (Resident / Service User) published on 1 April 2025 Submitted via Postal Card
Overall Experience

I have been very impressed with all the staff, and I do hope my care provision will continue. I have only good opinions of all aspects of my stay in this care home and home it will continue throughout my stay.

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Review from David H (Son of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

The support at Heather Vale is excellent. The staff go out of their way to help the residents and provide activities to interest them. They are also friendly and approachable. Effort is made to keep me informed of any issues and ongoing health is closely monitored.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 October 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

  • 27 Sep 2024

    Chesterfield and Staveley MP, Toby Perkins, met residents and colleagues at Heather Vale care home to see how Purpose Coalition partner, Anchor, is delivering a positive social impact in his...

Upcoming Events

There are no upcoming events for Heather Vale.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Heather Vale.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Heather Vale

What types of Care is Heather Vale registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heather Vale have?

There are 37 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Heather Vale?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Heather Vale to the centre of Chesterfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather Vale to verify any information. View our terms and conditions. Heather Vale has an Enhanced Service -more info.