
I cannot express how delighted I am in recommending this care home.Phillip A(Friend of Resident/Service User)

We would highly recommend HeathervaleElaine T(Daughter of Resident/Service User)

I would recommend Heathervale Care Home for a loved one without doubt.D S(Daughter of Resident/Service User)

I cannot express how delighted I am in recommending this care home.Phillip A(Friend of Resident/Service User)

We would highly recommend HeathervaleElaine T(Daughter of Resident/Service User)

I would recommend Heathervale Care Home for a loved one without doubt.D S(Daughter of Resident/Service User)

Anchor’s Heather Vale, in Hasland near Chesterfield, is a purpose-built home supporting up to 39 older people to live a comfortable lifestyle, as well as providing dementia care.
It is located within reach of local transport links and has a well-tended garden space for residents and their families to enjoy.
The home strives to deliver a range of residential care services, including convalescence care, respite care and long term care...
Care Provided by Heather Vale
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Heather Vale will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Heather Vale for full pricing details and T&Cs.
Contact Heather Vale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Jennie Hill(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1989
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (1)
Visiting
- Visitors welcome at Heather Vale.
Parking
- There is on site parking, including disabled spaces.
Heather Vale Reviews (63)
Heather Vale has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years.
Over all time Heather Vale has 63 reviews.
Over the past six years, we have noticed a general decline in the quality of the care provided. Cost cutting seems more important than the care and comfort of the residents and there seems to be a lack of leadership. Care is hurried and at times terse. Food is boring and basic. Standards have definitely fallen. We are disappointed.
Thank you for taking the time to provide feedback regarding Heathervale. We are sorry to hear you feel this way. Our staff work hard to maintain high standards of care and we endeavour to ensure every aspect of care including our food is of the best quality. Our resident's wellbeing is always our...
The buildings, staff (fantastic) and food all superb.
Heather Vale is a very good care home where my mother-in-law has been for 3 1/2 years. Good bedroom and very good staff. One important issue as a visitor is gaining entry and exit from the building. We have to wait outside in the cold until staff hear the bell and let us in - for security reasons.
I would suggest building a small porch outside the front door with an outer door kept unlocked and the inner door locked. This would help with keeping heat in and stopping a cold draught. There is already a canopy which could be built around.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
- 27 Sep 2024
Chesterfield and Staveley MP, Toby Perkins, met residents and colleagues at Heather Vale care home to see how Purpose Coalition partner, Anchor, is delivering a positive social impact in his...
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Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather Vale to verify any information. View our terms and conditions. Heather Vale has an Enhanced Service -more info.