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Heather Vale

Heather Vale Road, Hasland, Chesterfield, Derbyshire S41 0HZ
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I cannot express how delighted I am in recommending this care home.Phillip A(Friend of Resident/Service User)
Heather Vale, Chesterfield
We would highly recommend HeathervaleElaine T(Daughter of Resident/Service User)
Heather Vale, Chesterfield
I would recommend Heathervale Care Home for a loved one without doubt.D S(Daughter of Resident/Service User)
Heather Vale, Chesterfield

Anchor’s Heather Vale, in Hasland near Chesterfield, is a purpose-built home supporting up to 39 older people to live a comfortable lifestyle, as well as providing dementia care.

It is located within reach of local transport links and has a well-tended garden space for residents and their families to enjoy.

The home strives to deliver a range of residential care services, including convalescence care, respite care and long term care...  

Care Provided by Heather Vale

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,033From £1,033
Residential Dementia CareFrom £1,033From £1,033

Fees can vary depending on care needs and other factors. Colleagues at Heather Vale will be happy to discuss our weekly fees with you and what our fees include.

Contact Heather Vale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Jennie Hill(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome at Heather Vale.

Parking

  • There is on site parking, including disabled spaces.

Heather Vale Reviews (63)

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9.8

Heather Vale has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years. Over all time Heather Vale has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Paul C (Relative of Resident) published on 5 April 2018 Submitted via Postal Card
Overall Experience

Over the past six years, we have noticed a general decline in the quality of the care provided. Cost cutting seems more important than the care and comfort of the residents and there seems to be a lack of leadership. Care is hurried and at times terse. Food is boring and basic. Standards have definitely fallen. We are disappointed.

Reply from Maxine Booth-Isherwood, Home Manager at Heather Vale

Thank you for taking the time to provide feedback regarding Heathervale. We are sorry to hear you feel this way. Our staff work hard to maintain high standards of care and we endeavour to ensure every aspect of care including our food is of the best quality. Our resident's wellbeing is always our...  

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Review from Paul W (Son of Resident) published on 14 January 2018 Submitted via Postal Card
Overall Experience
As far as I am concerned this is the best there is!!

The buildings, staff (fantastic) and food all superb.

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Review from D S (Son-in-law of Resident) published on 19 December 2017 Submitted via Postal Card
Overall Experience

Heather Vale is a very good care home where my mother-in-law has been for 3 1/2 years. Good bedroom and very good staff. One important issue as a visitor is gaining entry and exit from the building. We have to wait outside in the cold until staff hear the bell and let us in - for security reasons.

I would suggest building a small porch outside the front door with an outer door kept unlocked and the inner door locked. This would help with keeping heat in and stopping a cold draught. There is already a canopy which could be built around.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 October 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

  • 27 Sep 2024

    Chesterfield and Staveley MP, Toby Perkins, met residents and colleagues at Heather Vale care home to see how Purpose Coalition partner, Anchor, is delivering a positive social impact in his...

Upcoming Events

There are no upcoming events for Heather Vale.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Heather Vale.

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather Vale to verify any information. View our terms and conditions. Heather Vale has an Enhanced Service -more info.