Holbrook Hall

Makeney Road, Holbrook, Belper DE56 0TF
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9.8 121 Reviews
  • Holbrook Hall, Belper
Holbrook Hall is a highly regarded care home in Holbrook, Belper. It is a splendid William and Mary period country house set in 4 acres of beautiful, well-stocked gardens.

In 1985 it was converted to a residential care home for the elderly containing 35 fine individual bedrooms, the majority with en-suite facilities/wet rooms and superb views across the adjacent gardens and beautiful countryside.

Holbrook Hall has had the pleasure to care for many people, from short-term respite care and daytime care to full-time residents.

Keeping their residents happy is of prime concern and as their Facebook page will vouch; they are forever thinking of different ways to entertain their guests.

The home has a well-earned reputation for conforming to the highest standards of care, safety, comfort and cuisine and has the testimonials to prove it!
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Care Provided by Holbrook Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1430
  • RESPITE Self-Funded Residential Care: £1450 – £1450

Please note that while many services are included as part of our standard care package, additional charges apply for optional services such as hairdressing, chiropody, personal toiletries, and certain external activities. These extras are designed to enhance the comfort and wellbeing of our residents and are charged separately to ensure flexibility and personal choice.

These prices are only a guideline, please contact Holbrook Hall to find out the exact price for your requirements.

Contact Holbrook Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Holbrook Hall to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Fairway Homes (Derby) Ltd
  • Privately Owned

Person in Charge

  • Ann Henshaw (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • Holbrook Hall is flexible with visiting times, after all, it is the residents' home. Please call the home if intending to visit very early or late in the evening so the staff can be made aware of the visit.

Parking

  • There is ample on-site, free parking at the front of Holbrook Hall.

Holbrook Hall Reviews (121)

9.8

Holbrook Hall has a Review Score of 9.8 (9.813) out of 10, based on 34 reviews in the last 2 years.
Over all time Holbrook Hall has 121 reviews.

Overall Experience
  • 113
  • 6
  • 1
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Date Published
  • 121
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  • 34
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Reviewer Connection to Holbrook Hall
  • 45
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  • 10
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Total of 121, showing 21-40
Review from Susan M (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff do their best and more to take care of all residents and make time for one to ones where needed.
They provide activities, outings, exercise, hair and nails when wanted.
I looked at all of the care homes and found Holbrook Hall to be really homely and set in lovely grounds.
They have
also supported myself when trying to deal with my Mom's affairs.
A big thank you to everyone.
Reply from Hannah Henshaw, Regional Manager at Holbrook HallThank you for the lovely feedback. We not only endeavor to support our lovely residents but also understand the minefield that relatives face in acting on their behalf so wherever we are able, we provide literature and online links to sources of support and signpost relatives to external agencies where appropriate to ease the process. It's reassuring to hear your positive experience. Best wishes Holbrook Hall.
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Review from David D (Nephew of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding without a doubt! Staff have always been friendly, supportive and helpful. The home gives a sense of caring and friendship that is welcomed.
It's also worth applauding the homes general management for ensuring the building had been maintained in an attractive and appropriate way.
Reply from Hannah Henshaw, Regional Manager at Holbrook HallThank you for taking the time to review Holbrook Hall. We are so pleased to hear that you and your loved one are experiencing the friendly and supportive atmosphere that our dedicated staff work tirelessly to create. Our team strive to provide a homely environment that promotes social interaction and friendships where each person is encouraged to participate at a level they are comfortable with. Many hours were spent researching and planning our recent refurbishments to ensure they meet the needs and approval of our lovely residents and do not detract from the classic feel of our 17th Century country house style home, we are glad you like the finished look as much as we do. Best wishes from Holbrook Hall.
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Review from Cheryl R (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Holbrook Hall Care home a few times in December 2024 and saw how well the residents were cared for. The activities that are put on for them are fantastic and it was nice to see the residents joining in. The quality of the food they are served is also excellent. Every member of staff that I
saw was very welcoming and spoke lovely to all the residents. The residents that I spoke to all said what a lovely place it is and complimented many of the members of staff. It's a truly wonderful care home in a beautiful countryside setting.
Reply from Hannah Henshaw, Regional Manager at Holbrook HallThank you for the lovely feedback about our service, we will share this with our wonderful team. At Holbrook Hall, we recognise the positive impact that social interaction and stimulating activities have on our residents' well being. Our Activities Co-ordinator is a rare find and goes above and beyond to ensure that an extensive activities programme is in place to meet individual needs, no matter how small or diverse. Our team of experienced Cooks provide a home-cooked, seasonal menu which is devised with input from our residents to ensure that all dietary needs and preferences are catered for and we love to try new cuisine on our themed days. It's reassuring to hear that residents speak fondly of our dedicated staff and of the home, this is what we set out to achieve. Best wishes from Holbrook Hall.
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Review from C J (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were so kind and very caring. It was so nice to see how happy my Mum
is at the Care Home. It's great that each day is filled with activities to suit all the residents. It was a joy to visit my Mum in such a lovely Home surrounded by such lovely caring staff. Our young children also enjoyed
it, it was especially nice for them to enjoy some fresh air in the garden with their Grandma and to play some board games back inside. It was a very enjoyable visit for us all!
Reply from Hannah Henshaw, Regional Manager at Holbrook HallThank you for your lovely review of our service. We are pleased to hear of your positive experience, that your loved one is happy and your children enjoy visiting too. We have quiet areas for residents to receive visitors and have stock of games and activities that can be shared too. Our sun room provides a tranquil place to chat, with beautiful views of our gardens and The Amber Valley below. We recognise the benefits of intergenerational activities and welcome local pre-school children into our home weekly to join in activities with our residents, whether it be quiet reading or energetic dancing, there's something for everyone. Best wishes from Holbrook Hall.
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Review from Louise K (Friend of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regularly visit the home and see how happy the residents are in the beautiful environment at Holbrook Hall. The staff go above and beyond to help and care for the residents. It is a lovely environment and always very welcoming. The residents are kept busy with entertainment programs and social events.
Everyone
is looked after whatever their individual needs are. The staff work extremely hard to keep the residents happy.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for your lovely feedback which has been shared with the management and staffing team. We really do create a home-from-home environment for all our residents. Our cooks serve up healthy balanced meals to suit all appetites and are forever trialling new menus to ensure a full variety is on offer. Our activities staff always ensure there is something on offer for all our residents so they are kept stimulated. Our grade 2 listed building affords various lounges where our residents can relax and enjoy looking over the spectacular views we are fortunate to have. Our vast gardens are well maintained for all to enjoy and soak up the sun. We have our own care home vehicle to take our residents out. At the request of our residents, we have scheduled a trip to the seaside in the coming weeks which we are all looking forward to. Warm Regards Dr Jaspal Swalli
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Review from Gillian M (Sister of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I called Holbrook Hall and had a look around, in 2015, I knew it was going to be the right place for my brother. He had complex needs but that didn't bother the staff, they embraced him and were very patient with him. I found the Hall well kept, no smells, clean and tidy. The staff were
friendly and caring, they encouraged him to join in with the activities, and I thank my lucky stars my brother was very happy there, until his passing in May 2024.
I wish to thank all past and present staff for their care and understanding. I would have no qualms about recommending Holbrook Hall.
Thank you.
Reply from Jaspal Swalli, Director at Holbrook HallDear GillianThank you for your lovely feedback which has been shared with our management team and staff. Holbrook Hall will forever hold fond memories of your brother and the time we spent with him. We like to create a home-from-home environment for all our residents. We carefully select all the staff we employ to ensure they fit in with the ethos of Holbrook Hall which is to provide the highest standards of care and make a positive difference to all those we care and support. We have a personal touch with all our lovely residents and their friends and families. Warm Regards Dr Jaspal Swalli
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Review from A M (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Holbrook are lovely and the setting and facilities are very much a home-from-home. They make a really big effort to lay out lots of varied activities and include the families and friends of the residents.
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Review from Karen D (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away in June, and I want to thank everyone at Holbrook Hall for the way she was treated over the three years she lived there, but especially in her final weeks. The care and compassion shown to Mum, my family and me, have been second to none. Staff even visited Mum in their free time.
This made her and me feel like we were part of a special family unit. Something that the staff work hard to create on a daily basis. Thank you all.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for your lovely feedback, which has been shared with our loyal staff. Holbrook Hall creates a home-from-home environment for all our lovely residents. Making a positive difference for all those we care about and look after is what we strive to do. All our staff are trained to deliver the highest standards of care. We provide a personal touch to all our residents and welcome their family and friends to be part of the Holbrook family. We hold fond memories of your mother and the time our staff spent with her. We thank all the families for the continued support they give to Holbrook Hall. Warm regards,
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Review from E B (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Really disappointing respite stay at Holbrook Hall. Despite the assurance that Holbrook Hall is dementia friendly, they struggled with Mum as she was too active and tactile with the other residents and was not stimulated enough there. I often felt they were understaffed for the number of residents.
The dining room is packed with tables and big heavy chairs that residents struggle to move around with many residents with mobility issues and using walking frames.
Teacups have tiny handles, unfit for mum with dementia.
Management was unable to keep to their word for meeting us when we arrived for the first time in a care home setting, arrival was chaotic and unsupportive, mum was wandering around the garden alone and confused within an hour of our arrival whilst I was readying her room.
The staff were all really friendly, kind and helpful, the food always looked and smelt good, mum's room was always clean and her clothes clean. Overall not a great experience would not recommend Holbrook Hall.
Reply from Hannah Henshaw, Regional Manager at Holbrook HallThank you for sharing your views of our home; we value all feedback and use it to influence future changes and improvements to the service we provide to enhance the experience of our residents. Our dining room and communal areas have recently undergone a full refurbishment to improve facilities for residents and fixtures have been sourced in line with resident choice. We have specialist equipment and crockery available to meet the individual needs of people who have difficulties associated with sight, dementia and dexterity. Moving into a residential care setting and the change of environment can be unsettling for some people and at Holbrook Hall, we offer a trial period, during which time we work hard to build trusting relationships with individuals and continually monitor and assess their needs to ensure that the placement is suitable for all parties involved. Unfortunately, on this occasion, management was unable to be present due to an unexpected situation.
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Review from Pam O (Regular Volunteer) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit Holbrook Hall every month with a therapy dog. We always receive a warm welcome, and it is always a pleasure to visit. The staff are very caring. We go to lounges and bedrooms with an activities member of staff. We look forward to our visit.
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Review from H D (Niece of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful, old building (extremely clean). No smells, except lunch! Gardens kept brilliantly. Greeted very warmly and helped my elderly mother. Shown to the conservatory where our relative was brought to us. All staff very friendly, smiley and helpful. We were offered a drink and told on another day
we could have a meal with our relative. She is very happy here and cannot speak highly enough of all staff.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for such lovely feedback which has been shared with our loyal staff and management team. Holbrook Hall is a Grade 2 listed building containing 35 fine individual bedrooms, the majority with en-suite facilities or wet rooms with superb views across the adjacent gardens and beautiful countryside. We strive to care for our residents in a manner that embraces 'Good Care Practice' and will endeavour to achieve a standard of excellence in all aspects of our service. The rooms are spread over two floors and are easily accessible by either stairs, stair lift or vertical lift. They are all tastefully decorated and furnished, with an accent on quality, comfort and relaxation. Holbrook Hall provides an extremely relaxed and comfortable environment. In addition to a spacious dining area, we have two large traditional sitting areas. When not relaxing our residents thoroughly enjoy and make comments about the superb freshly prepared food produced by our chefs. Warm regards.
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Review from H H (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been attending for the day following a period of illness and becoming more confused. The carers are all very friendly, and there is a very relaxed and positive feel to the home. The house and grounds are beautiful and there is plenty of space to sit somewhere quieter if you're not wanting
to join in with the other activities. The food is excellent. My mum really enjoyed the exercise class on a Friday morning and sitting in the conservatory chatting with some of the other residents.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for the review which has been shared with our management and loyal staff team. We at Holbrook Hall, offer day care services which help some residents become familiar with the surroundings before deciding to become long-term residents. We promote a home-from-home environment which allows our residents to settle in quickly. We have chefs on site each day of the week, who prepare well-balanced hearty meals to suit all our residents. We have a full-time activities coordinator who ensures a variety of activities are on offer each day to keep our lovely residents stimulated. Warm Regards Dr Jaspal Swalli
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Review from S B (Friend of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited a neighbour who lived in our close, but after a stroke, moved to be nearer her son. The lady was known by all staff and knew their names which was good, does seem to have settled as well as expected. The lounge and library area looked inviting and pleasant. We were made very welcome, came with
other old neighbours and enjoyed lunch with her. Overall seemed a happy place.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for your review which has been shared with our loyal team at Holbrook Hall. Holbrook Hall is a Grade 2 listed building and we are currently undertaking various internal renovations including a full new kitchen and new furniture, future and fittings to our main lounge, panelled lounge, dining room and conservatory. The chosen colour themes have gone down a treat with our lovely residents who are enjoying all the new comforts. Our chefs are looking forward to stepping into a brand new kitchen, where they will work their magic to ensure all our resident's needs are catered for and will continue to make hearty well-balanced meals. Menus are changed in line with the seasons and residents' preferences. We strive to provide the highest standards of care at all times and promote independence with all our residents. We are fortunate to have vast garden spaces with beautiful views which are enjoyed by all. We look forward to the long sunny days. Warm Regards
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Review from Julie M (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum loves the staff and the activities on offer. The staff are always friendly and call her by her name. She feels safe at Hollbrook Hall and is enjoying having three good meals a day with plenty of cups of tea in between.
Always spotlessly clean everywhere and nothing is too much trouble. Any of the
staff will help you find what you need.
Ver supportive management to resident and family.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for your review, which has been shared with our management team and loyal staff. Our chefs get great satisfaction in producing well-balanced hearty meals to suit all our lovely residents. Holbrook Hall is a Grade 2 listed building and is currently undergoing various renovations to ensure our residents enjoy the home to its fullest. A bespoke kitchen is being fitted in April 2024 which our chefs are really looking forward to. Our lounges have recently been re-decorated and we are awaiting new furniture to compliment the decorations, for our residents to have even more comforts. We promote a home-from-home environment and strive to deliver the highest standards of care. We have a great team of domestic and maintenance staff who upkeep the building to a high standard. With the summer not far away our residents will enjoy our vast landscaped gardens and absorb the breathtaking views. Kindest Regards.
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Review from L J (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers here could not have been more brilliant. I really mean that they are amazing and so caring, attentive to my mother always and so understanding. Thank you so much.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for the feedback which has been shared with our loyal staff team.
We aim to deliver the highest standards of care to all our residents.
We have a loyal and dedicated group of staff who go over and above in looking after our lovely residents.
Holbrook Hall offers a variety of indoor and outdoor activities to suit all individuals, to ensure we keep our residents stimulated and entertained.
We are fortunate enough to have amazing landscapes which our residents can enjoy with their loved ones.
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Review from Maggie S (Daughter of Resident) published on 31 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-mother in her 90s moved to Holbrook Hall in 2019 initially intended for a short period, however the pandemic eventually led to her staying long term. We feel she has been well cared for through ups and downs with her own challenges with her mental health, and staff have always been supportive,
have listened well to her, and encouraged her to take part in activities. The activity coordinator who has recently started has been particularly excellent. The setting is beautiful and it was so important for her to be able to walk outside, which once she was less able to do independently, was facilitated by staff. In her last months, she was able to remain in the home and be cared for throughout her end of life care for which we were very grateful. Thank you to all the staff.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for such a lovely review which has been shared with our loyal staff team.
We at Holbrook Hall strive to provide a comfortable home-from-home environment for all our residents, ensuring the highest standards of care at all times. We promote independence and have a variety of stimulating activities on offer to suit all individuals.
Our grounds are well maintained by our groundsmen all year round and allow access for all our residents, supported by staff.
We have loyal staff who have worked at Holbrook Hall for many years.
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Review from Alison P (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and carers at Holbrook Hall residential care home have bent over backwards to help my dad. Everyone is professional, helpful and friendly. They should be commended for working so hard.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for your kind words, these have been shared with management and our staff team. We at Holbrook Hall strive to provide the highest standards of care to all our residents. Our loyal staff are known for going the extra mile to ensure our residents' needs are fully met. We always aim to make a positive difference for all those we care for. We go to greater lengths in training our staff in all areas of care.
Regards
Dr Jaspal Swalli
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Review from Diane E (Daughter of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed for a week’s respite to help her recovery after a fall. It was such a relief to know that Mum was happy and cared for in an excellent setting. We were warmly welcomed by the staff and nothing was too much trouble. I loved being able to see the photographs on Holbrook Hall’s Facebook page
and look at all the varied activities taking place daily. Mum certainly enjoyed herself and I’m hoping she will become a permanent resident when the time is right. Thank you to all staff. You are doing an amazing job!
Reply from Jaspal Swalli, Director at Holbrook HallDear Diane, thank you for such a lovely review and feedback which has been shared with our staff. At Holbrook, we strive to provide a home-from-home environment for all our residents. We promote independence and choice in all aspects of the care we deliver. We understand the importance of providing activities to suit the needs of every individual, for optimal mental health and wellbeing. Warm regards.
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Review from Dan B (Son of Resident) published on 26 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Holbrook Hall are amazing and have worked hard to help my father to settle in, which has not been easy as he has struggled with the move from having independence to life in a care home. The Hall has a lovely ambience, and being an old building has character. The food is excellent and receives
praise from my father. The activities that the staff organise are numerous and help the residents to keep active both physically and mentally.
Reply from Jaspal Swalli, Director at Holbrook HallThank you for a lovely review which has been shared with our staff. We at Holbrook Hall strive to provide high standards of care to all our residents. We promote independence as much as possible. We provide a range of activities to suit all abilities to ensure good physical and mental health and well being. Our substantial grounds are maintained by our Groundsmen and we are looking forward to getting our residents out more to enjoy the spring and summer months ahead.

With Regards
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Review from Frank R (Resident) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to transport difficulties, we arrived after the usual admission time for Holbrook Hall that day, nether the less we received a warm welcome. My folks were allowed to stay a while and settle me in and a tempting light meal was straight away put in front of me. The staff are mostly long serving, so
patient and kind, the location is wonderful, distant views, grounds superb every effort made to keep minds alive. Food home cooked, fresh and tempting. It feels like you belong.
Reply from Morag Vaughan, Director at Holbrook HallWe are thrilled that you have settled in quickly and are so very happy at Holbrook Hall. It is a real pleasure to have the opportunity to get to know you and welcome you to our Home.
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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Holbrook Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Holbrook Hall is calculated as follows: ( (332 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 395 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Holbrook Hall is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 22 hours ago

1 x ground floor half-ensuite,
1 x first floor standard room,
1 x first floor room with ensuite shower,
2 x first floor half-ensuite,
1 x second floor full ensuite with wet room

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Awards / Recognitions (2)

Meet the Team (4)

Jaspal

Jaspal Swalli

Job Title: Registered Provider & Medical Director Joined: 2022

Dr Jaspal Swalli is the Registered Provider and Medical Director for Fairway Homes (Derby) Ltd. He is a Registered Medical Doctor with the General Medical Council and a Consultant Psychiatrist. He has been a member of the Royal College of Psychiatrists since 2012.


He comes with values of integrity, care, compassion and ethics. He is a specialist in acute and urgent care pathways within adult mental health services and has expertise in the management of mentally disordered offenders, substance misuse, personality disorder, dual diagnosis and dementia. At the heart of Dr Swalli ‘s work is to provide psychoeducation to service users, carers and families to tackle the stigma and discrimination around mental health issues. He is an expert in applying Mental Health and Mental Capacity Act Laws.

Ann

Ann Henshaw

Job Title: Registered Manager Joined: 2025

I have worked in adult social care for over 38 years, beginning my career as a Night Care Assistant. I developed skills both through life experiences and academic studies in health and social care which enabled me to progress to the role of a Deputy Manager and onto a Registered Manager, which I have been for over 8 years.


I believe that the key to managing a great care home is sound leaderships skills, excellent communication and candour and that anything is possible with risk management. I have bult solid professional relationships with residents and their families and external professional services.


Working in adult care is wonderful and I feel it is a privilege and honour that the residents at Holbrook Hall have allowed me into their lives. I work closely with staff and the residents so that their goals and milestones are achievable and help them to make magical memories they thought would be impossible, possible.

Lindsey

Lindsey Oxley

Job Title: Deputy Manager Joined: 2025

I have worked in the care sector for seven years, and during that time I’ve developed a deep passion for delivering compassionate, person-centred care. As Deputy Manager at Holbrook Hall, I’m committed to creating a warm, supportive environment where residents feel truly valued and understood.


I’m known for my positive outlook on life, and I bring that energy into my work every day. Caring for others is something that comes naturally to me, and I always strive to lead with kindness, empathy, and respect. Whether supporting residents or working alongside my team, my goal is to make a meaningful difference in the lives of the people around me.

Punarja

Punarja Kevin

Job Title: Team Leader Joined: 2024

I am a dedicated Team Leader at Holbrook Hall, driven by a genuine passion for supporting and enriching the lives of older adults. While completing my full-time doctoral research in Chemistry, I worked as a part-time carer in the UK, gaining valuable experience across adult education, research, teaching, and the care sector. These combined experiences, together with my health and social care qualifications, have strengthened my professional practice and helped me build strong, trusting relationships with residents, families, professionals, and my care team.


My PhD research focused on developing neurosensors for brain-tumour detection and targeted drug delivery. Although my academic background is highly scientific, I find the greatest fulfilment in delivering compassionate, person-centred care.


Supporting elderly individuals who rely on our help brings me deep purpose and joy, and continues to inspire my commitment to adult care.

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