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Holbrook Hall

Makeney Road, Holbrook, Belper, Derbyshire DE56 0TF
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It was such a relief to know that Mum was happy and cared for in an excellent setting.Diane E(Daughter of Resident/Service User)
Holbrook Hall, Belper
Always spotlessly clean everywhere and nothing is too much trouble.Julie M(Daughter of Resident/Service User)
Holbrook Hall, Belper
Holbrook Hall, Belper

Holbrook Hall is a highly regarded care home in Holbrook, Belper. It is a splendid William and Mary period country house set in 4 acres of beautiful, well-stocked gardens.

In 1985 it was converted to a residential care home for the elderly containing 35 fine individual bedrooms, the majority with en-suite facilities/wet rooms and superb views across the adjacent gardens and beautiful countryside.

Holbrook Hall has had the pleasure to care for...  

Care Provided by Holbrook Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,175 - £1,430£1,450 - £1,450

Contact Holbrook Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Fairway Homes (Derby) Ltd
  • Private Owned

Person in charge

  • Ann Henshaw(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • Holbrook Hall is flexible with visiting times, after all, it is the residents' home. Please call the home if intending to visit very early or late in the evening so the staff can be made aware of the visit.

Parking

  • There is ample on-site, free parking at the front of Holbrook Hall.

Holbrook Hall Reviews (122)

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9.9

Holbrook Hall has a Review Score of 9.9 (9.872) out of 10, based on 29 reviews in the last 2 years. Over all time Holbrook Hall has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Steve A (Friend of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
Lovely friendly home, where the residents seem to experience a wonderful lifestyle.
The house was very clean and the grounds were wonderful even in the Autumn.

The staff interacted extremely well with both residents and visitors.

Reply from Hannah Henshaw, Regional Manager at Holbrook Hall

Thank you for taking the time to review Holbrook Hall. Our dedicated team work extremely hard to create a warm and welcoming environment for all who pass through our doors. Time is taken to get to know each individual to ensure they feel a valued part of our care home community and we encourage...  

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Review from Susan M (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
All of the staff do their best and more to take care of all residents and make time for one to ones where needed.
They provide activities, outings, exercise, hair and nails when wanted.
I looked at all of the care homes and found Holbrook Hall to be really homely and set in lovely grounds.
They have also supported myself when trying to deal with my Mom's affairs.

A big thank you to everyone.

Reply from Hannah Henshaw, Regional Manager at Holbrook Hall

Thank you for the lovely feedback. We not only endeavor to support our lovely residents but also understand the minefield that relatives face in acting on their behalf so wherever we are able, we provide literature and online links to sources of support and signpost relatives to external agencies...  

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Review from David D (Nephew of Resident) published on 21 January 2025 Submitted via Website
Overall Experience
Outstanding without a doubt! Staff have always been friendly, supportive and helpful. The home gives a sense of caring and friendship that is welcomed.

It's also worth applauding the homes general management for ensuring the building had been maintained in an attractive and appropriate way.

Reply from Hannah Henshaw, Regional Manager at Holbrook Hall

Thank you for taking the time to review Holbrook Hall. We are so pleased to hear that you and your loved one are experiencing the friendly and supportive atmosphere that our dedicated staff work tirelessly to create. Our team strive to provide a homely environment that promotes social interaction...  

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Review from Cheryl R (Friend of Resident) published on 21 January 2025 Submitted via Website
Overall Experience

I visited Holbrook Hall Care home a few times in December 2024 and saw how well the residents were cared for. The activities that are put on for them are fantastic and it was nice to see the residents joining in. The quality of the food they are served is also excellent. Every member of staff that I saw was very welcoming and spoke lovely to all the residents. The residents that I spoke to all said what a lovely place it is and complimented many of the members of staff. It's a truly wonderful care home in a beautiful countryside setting.

Reply from Hannah Henshaw, Regional Manager at Holbrook Hall

Thank you for the lovely feedback about our service, we will share this with our wonderful team. At Holbrook Hall, we recognise the positive impact that social interaction and stimulating activities have on our residents' well being. Our Activities Co-ordinator is a rare find and goes above and...  

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Review from C J (Daughter of Resident) published on 21 January 2025 Submitted via Website
Overall Experience
The staff were so kind and very caring. It was so nice to see how happy my Mum

is at the Care Home. It's great that each day is filled with activities to suit all the residents. It was a joy to visit my Mum in such a lovely Home surrounded by such lovely caring staff. Our young children also enjoyed it, it was especially nice for them to enjoy some fresh air in the garden with their Grandma and to play some board games back inside. It was a very enjoyable visit for us all!

Reply from Hannah Henshaw, Regional Manager at Holbrook Hall

Thank you for your lovely review of our service. We are pleased to hear of your positive experience, that your loved one is happy and your children enjoy visiting too. We have quiet areas for residents to receive visitors and have stock of games and activities that can be shared too. Our sun room...  

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Review from Louise K (Friend of Resident) published on 28 August 2024 Submitted via Website
Overall Experience
I regularly visit the home and see how happy the residents are in the beautiful environment at Holbrook Hall. The staff go above and beyond to help and care for the residents. It is a lovely environment and always very welcoming. The residents are kept busy with entertainment programs and social events.

Everyone is looked after whatever their individual needs are. The staff work extremely hard to keep the residents happy.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for your lovely feedback which has been shared with the management and staffing team. We really do create a home-from-home environment for all our residents. Our cooks serve up healthy balanced meals to suit all appetites and are forever trialling new menus to ensure a full variety is on...  

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Review from Gillian M (Sister of Resident) published on 20 August 2024 Submitted via Website
Overall Experience
From the moment I called Holbrook Hall and had a look around, in 2015, I knew it was going to be the right place for my brother. He had complex needs but that didn't bother the staff, they embraced him and were very patient with him. I found the Hall well kept, no smells, clean and tidy. The staff were friendly and caring, they encouraged him to join in with the activities, and I thank my lucky stars my brother was very happy there, until his passing in May 2024.
I wish to thank all past and present staff for their care and understanding. I would have no qualms about recommending Holbrook Hall.

Thank you.

Reply from Jaspal Swalli, Director at Holbrook Hall

Dear GillianThank you for your lovely feedback which has been shared with our management team and staff. Holbrook Hall will forever hold fond memories of your brother and the time we spent with him. We like to create a home-from-home environment for all our residents. We carefully select all the...  

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Review from A M (Daughter of Resident) published on 16 August 2024 Submitted via Website
Overall Experience

The staff at Holbrook are lovely and the setting and facilities are very much a home-from-home. They make a really big effort to lay out lots of varied activities and include the families and friends of the residents.

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Review from Karen D (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

My mother passed away in June, and I want to thank everyone at Holbrook Hall for the way she was treated over the three years she lived there, but especially in her final weeks. The care and compassion shown to Mum, my family and me, have been second to none. Staff even visited Mum in their free time. This made her and me feel like we were part of a special family unit. Something that the staff work hard to create on a daily basis. Thank you all.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for your lovely feedback, which has been shared with our loyal staff. Holbrook Hall creates a home-from-home environment for all our lovely residents. Making a positive difference for all those we care about and look after is what we strive to do. All our staff are trained to deliver the...  

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Review from E B (Daughter of Resident) published on 29 July 2024 Submitted via Website
Overall Experience
Really disappointing respite stay at Holbrook Hall. Despite the assurance that Holbrook Hall is dementia friendly, they struggled with Mum as she was too active and tactile with the other residents and was not stimulated enough there. I often felt they were understaffed for the number of residents. The dining room is packed with tables and big heavy chairs that residents struggle to move around with many residents with mobility issues and using walking frames.
Teacups have tiny handles, unfit for mum with dementia.
Management was unable to keep to their word for meeting us when we arrived for the first time in a care home setting, arrival was chaotic and unsupportive, mum was wandering around the garden alone and confused within an hour of our arrival whilst I was readying her room.

The staff were all really friendly, kind and helpful, the food always looked and smelt good, mum's room was always clean and her clothes clean. Overall not a great experience would not recommend Holbrook Hall.

Reply from Hannah Henshaw, Regional Manager at Holbrook Hall

Thank you for sharing your views of our home; we value all feedback and use it to influence future changes and improvements to the service we provide to enhance the experience of our residents. Our dining room and communal areas have recently undergone a full refurbishment to improve facilities for...  

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Review from Pam O (Regular Volunteer) published on 29 July 2024 Submitted via Postal Card
Overall Experience

We visit Holbrook Hall every month with a therapy dog. We always receive a warm welcome, and it is always a pleasure to visit. The staff are very caring. We go to lounges and bedrooms with an activities member of staff. We look forward to our visit.

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Review from H D (Niece of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

Beautiful, old building (extremely clean). No smells, except lunch! Gardens kept brilliantly. Greeted very warmly and helped my elderly mother. Shown to the conservatory where our relative was brought to us. All staff very friendly, smiley and helpful. We were offered a drink and told on another day we could have a meal with our relative. She is very happy here and cannot speak highly enough of all staff.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for such lovely feedback which has been shared with our loyal staff and management team. Holbrook Hall is a Grade 2 listed building containing 35 fine individual bedrooms, the majority with en-suite facilities or wet rooms with superb views across the adjacent gardens and beautiful...  

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Review from H H (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

My mum has been attending for the day following a period of illness and becoming more confused. The carers are all very friendly, and there is a very relaxed and positive feel to the home. The house and grounds are beautiful and there is plenty of space to sit somewhere quieter if you're not wanting to join in with the other activities. The food is excellent. My mum really enjoyed the exercise class on a Friday morning and sitting in the conservatory chatting with some of the other residents.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for the review which has been shared with our management and loyal staff team. We at Holbrook Hall, offer day care services which help some residents become familiar with the surroundings before deciding to become long-term residents. We promote a home-from-home environment which allows...  

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Review from S B (Friend of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

Visited a neighbour who lived in our close, but after a stroke, moved to be nearer her son. The lady was known by all staff and knew their names which was good, does seem to have settled as well as expected. The lounge and library area looked inviting and pleasant. We were made very welcome, came with other old neighbours and enjoyed lunch with her. Overall seemed a happy place.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for your review which has been shared with our loyal team at Holbrook Hall. Holbrook Hall is a Grade 2 listed building and we are currently undertaking various internal renovations including a full new kitchen and new furniture, future and fittings to our main lounge, panelled lounge,...  

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Review from Julie M (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
Mum loves the staff and the activities on offer. The staff are always friendly and call her by her name. She feels safe at Hollbrook Hall and is enjoying having three good meals a day with plenty of cups of tea in between.
Always spotlessly clean everywhere and nothing is too much trouble. Any of the staff will help you find what you need.

Ver supportive management to resident and family.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for your review, which has been shared with our management team and loyal staff. Our chefs get great satisfaction in producing well-balanced hearty meals to suit all our lovely residents. Holbrook Hall is a Grade 2 listed building and is currently undergoing various renovations to ensure...  

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Review from L J (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card
Overall Experience

The carers here could not have been more brilliant. I really mean that they are amazing and so caring, attentive to my mother always and so understanding. Thank you so much.

Reply from Jaspal Swalli, Director at Holbrook Hall
Thank you for the feedback which has been shared with our loyal staff team.
We aim to deliver the highest standards of care to all our residents.
We have a loyal and dedicated group of staff who go over and above in looking after our lovely residents.

Holbrook Hall offers a variety of indoor...  

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Review from Maggie S (Daughter of Resident) published on 31 July 2023 Submitted via Website
Overall Experience

My step-mother in her 90s moved to Holbrook Hall in 2019 initially intended for a short period, however the pandemic eventually led to her staying long term. We feel she has been well cared for through ups and downs with her own challenges with her mental health, and staff have always been supportive, have listened well to her, and encouraged her to take part in activities. The activity coordinator who has recently started has been particularly excellent. The setting is beautiful and it was so important for her to be able to walk outside, which once she was less able to do independently, was facilitated by staff. In her last months, she was able to remain in the home and be cared for throughout her end of life care for which we were very grateful. Thank you to all the staff.

Reply from Jaspal Swalli, Director at Holbrook Hall
Thank you for such a lovely review which has been shared with our loyal staff team.

We at Holbrook Hall strive to provide a comfortable home-from-home environment for all our residents, ensuring the highest standards of care at all times. We promote independence and have a variety of stimulating...  

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Review from Alison P (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

The staff and carers at Holbrook Hall residential care home have bent over backwards to help my dad. Everyone is professional, helpful and friendly. They should be commended for working so hard.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for your kind words, these have been shared with management and our staff team. We at Holbrook Hall strive to provide the highest standards of care to all our residents. Our loyal staff are known for going the extra mile to ensure our residents' needs are fully met. We always aim to make...  

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Review from Diane E (Daughter of Resident) published on 1 June 2023 Submitted via Website
Overall Experience

Mum stayed for a week’s respite to help her recovery after a fall. It was such a relief to know that Mum was happy and cared for in an excellent setting. We were warmly welcomed by the staff and nothing was too much trouble. I loved being able to see the photographs on Holbrook Hall’s Facebook page and look at all the varied activities taking place daily. Mum certainly enjoyed herself and I’m hoping she will become a permanent resident when the time is right. Thank you to all staff. You are doing an amazing job!

Reply from Jaspal Swalli, Director at Holbrook Hall

Dear Diane, thank you for such a lovely review and feedback which has been shared with our staff. At Holbrook, we strive to provide a home-from-home environment for all our residents. We promote independence and choice in all aspects of the care we deliver. We understand the importance of providing...  

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Review from Dan B (Son of Resident) published on 26 February 2023 Submitted via Website
Overall Experience

The staff at Holbrook Hall are amazing and have worked hard to help my father to settle in, which has not been easy as he has struggled with the move from having independence to life in a care home. The Hall has a lovely ambience, and being an old building has character. The food is excellent and receives praise from my father. The activities that the staff organise are numerous and help the residents to keep active both physically and mentally.

Reply from Jaspal Swalli, Director at Holbrook Hall

Thank you for a lovely review which has been shared with our staff. We at Holbrook Hall strive to provide high standards of care to all our residents. We promote independence as much as possible. We provide a range of activities to suit all abilities to ensure good physical and mental health and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 27 Feb 2025

    At Holbrook Hall Care Home, we believe that age is just a number – and our wonderful resident Hilda Jackson has proved just that! On the evening of February 25th,...

  • 06 Feb 2025

    When Hilda Jackson celebrates her 105th birthday later this month she will do so with her own 'rave' party with glow sticks and a disco - the same way she...

  • 30 Jul 2024

    In early 2024, plans to refurbish Holbrook Hall commenced, with the aim of enhancing the facilities available to our guests. No expense has been spared in sympathetically upgrading the Grade...

Upcoming Events

There are no upcoming events for Holbrook Hall.

Awards / Recognitions (2)

  • 22 Nov 2022Recipient: Holbrook Hall
  • 01 Feb 2018Recipient: Holbrook Hall

Meet the Team (3)

Jaspal Swalli
Jaspal SwalliJob Title:Registered Provider & Medical DirectorJoined: 2022

Dr Jaspal Swalli is the Registered Provider and Medical Director for Fairway Homes (Derby) Ltd. He is a Registered Medical Doctor with the General Medical Council and a Consultant Psychiatrist. He has been a member of the Royal College of Psychiatrists since 2012.

He comes with values of integrity, care, compassion and ethics. He is a specialist in acute and urgent care pathways within adult mental health services and has expertise in the management of mentally disordered offenders, substance misuse, personality disorder, dual diagnosis and dementia. At the heart of Dr Swalli ‘s work is to provide psychoeducation to service users, carers and families to tackle the stigma and discrimination around mental health issues. He is an expert in applying Mental Health and Mental Capacity Act Laws.

Ann Henshaw
Ann HenshawJob Title:Registered ManagerJoined: 2025

I have worked in adult social care for over 38 years, beginning my career as a Night Care Assistant. I developed skills both through life experiences and academic studies in health and social care which enabled me to progress to the role of a Deputy Manager and onto a Registered Manager, which I have been for over 8 years.

I believe that the key to managing a great care home is sound leaderships skills, excellent communication and candour and that anything is possible with risk management. I have bult solid professional relationships with residents and their families and external professional services.

Working in adult care is wonderful and I feel it is a privilege and honour that the residents at Holbrook Hall have allowed me into their lives. I work closely with staff and the residents so that their goals and milestones are achievable and help them to make magical memories they thought would be impossible, possible.

Punarja Kevin
Punarja KevinJob Title:Team LeaderJoined: 2024

I am a dedicated Team Leader at Holbrook Hall, driven by a genuine passion for supporting and enriching the lives of older adults. While completing my full-time doctoral research in Chemistry, I worked as a part-time carer in the UK, gaining valuable experience across adult education, research, teaching, and the care sector. These combined experiences, together with my health and social care qualifications, have strengthened my professional practice and helped me build strong, trusting relationships with residents, families, professionals, and my care team.

My PhD research focused on developing neurosensors for brain-tumour detection and targeted drug delivery. Although my academic background is highly scientific, I find the greatest fulfilment in delivering compassionate, person-centred care.

Supporting elderly individuals who rely on our help brings me deep purpose and joy, and continues to inspire my commitment to adult care.

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