Holbrook Hall

Makeney Road, Holbrook, Belper DE56 0TF
Review Us
9.8 121 Reviews
  • Holbrook Hall, Belper
Holbrook Hall is a highly regarded care home in Holbrook, Belper. It is a splendid William and Mary period country house set in 4 acres of beautiful, well-stocked gardens.

In 1985 it was converted to a residential care home for the elderly containing 35 fine individual bedrooms, the majority with en-suite facilities/wet rooms and superb views across the adjacent gardens and beautiful countryside.

Holbrook Hall has had the pleasure to care for many people, from short-term respite care and daytime care to full-time residents.

Keeping their residents happy is of prime concern and as their Facebook page will vouch; they are forever thinking of different ways to entertain their guests.

The home has a well-earned reputation for conforming to the highest standards of care, safety, comfort and cuisine and has the testimonials to prove it!
Show Holbrook Hall on the Map

Care Provided by Holbrook Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1430
  • RESPITE Self-Funded Residential Care: £1450 – £1450

Please note that while many services are included as part of our standard care package, additional charges apply for optional services such as hairdressing, chiropody, personal toiletries, and certain external activities. These extras are designed to enhance the comfort and wellbeing of our residents and are charged separately to ensure flexibility and personal choice.

These prices are only a guideline, please contact Holbrook Hall to find out the exact price for your requirements.

Contact Holbrook Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Holbrook Hall to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Fairway Homes (Derby) Ltd
  • Privately Owned

Person in Charge

  • Ann Henshaw (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • Holbrook Hall is flexible with visiting times, after all, it is the residents' home. Please call the home if intending to visit very early or late in the evening so the staff can be made aware of the visit.

Parking

  • There is ample on-site, free parking at the front of Holbrook Hall.

Holbrook Hall Reviews (121)

9.8

Holbrook Hall has a Review Score of 9.8 (9.813) out of 10, based on 34 reviews in the last 2 years.
Over all time Holbrook Hall has 121 reviews.

Overall Experience
  • 113
  • 6
  • 1
  • 0
  • 1
Date Published
  • 121
  • 7
  • 13
  • 34
  • 87
Reviewer Connection to Holbrook Hall
  • 45
  • 16
  • 16
  • 16
  • 10
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 121, showing 101-120
Review from Linda W (Daughter of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been treated with great care since she went into the home three years ago. She looks smarter, eats a better diet and gets more exercise than she did in her own home. She has her hair done regularly, teeth checked by a dentist, regular chiropody treatment and has even had an optician examine
her eyes. She broke her hip in April 2016 and has been encouraged to become mobile again, using her zimmer frame. No mean achievement at 97! We mentioned to the Manager that she is often unsure of the date and, as a result, a large clock showing the date was brought.
Reply from Morag Vaughan, Managing Director at Holbrook HallYour complimentary comments are very much appreciated, Linda. Many thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew W (Son-in-law of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home affords very comfortable surroundings in attractive grounds. It is quiet and safe. The rooms are well furnished and clean. The care of residents is of prime concern to the staff. My mother in law enjoys the food and has said she wished she had entered the home earlier as it has made her life
so much easier. Visitors are encouraged and there is always a place to enjoy the time spent with the resident.
Reply from Morag Vaughan, Managing Director at Holbrook HallThank you so much for taking the time to review our service, Andrew, it is much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fred S (Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied. Accommodation excellent. Staff caring and very helpful. Diet - varied and wholesome, well cooked.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eric F (Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for a few days and feel very happy with the care and food.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Sister-in-law of Resident) published on 20 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it is a fabulous place. Amazing house. Wonderful views. Staff mostly friendly and helpful, plenty of activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher D (Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two years ago I stayed at Holbrook Hall recovering from a total knee replacement.
I was already familiar with the hall when it was a private residence. In my experience, it is far and away the best residential care home in the area. The staff are wonderful and the amenities excellent.
My wife and
I have lived in Holbrook town for 51 years and now I am on my own, I can think of no better place to live out the rest of my life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kelly M (Private Carer of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Holbrook Hall is a lovely home. Very friendly care staff seem happy and all residents seem comfortable and happy too. When visiting my client who I cared for in his own home I have noticed a great improvement in how he looks and feels. I am very proud that my client is being looked after here
at Holbrook Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian (Son-in-law of Resident) published on 17 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The loving care shown to my mother-in-law throughout her stay at Holbrook Hall has been exceptional, including her end-of-life care. During her stay she thoroughly enjoyed the regular trips out, organised by the management, particularly her Christmas lunch.
Although she was unable to join in some
of the activities organised, she really enjoyed the ones she did participate in, even having a dance with the staff on occasion. She formed a lovely bond with some of her carers, especially towards the end of her life, sharing a laugh and a joke with them on many occasions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin B (Son of Resident) published on 9 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holbrook Hall has proven to be the perfect place for my Mum to recover from a serious illness. Hopefully, she will remain as a long-term resident. She has settled in extremely well as a result of the extremely friendly and professional managers and staff. Her bedroom is modern with excellent facilities
and the two lounges and conservatory are warm and comfortable. The meals are varied and home cooked to a high standard. Knowing that my Mum is comfortable and receiving excellent care has given me confidence in the service that Holbrook Hall provides.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chantal A (Niece of Resident) published on 9 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and help given is second to none. I would recommend this establishment without hesitation. Every member of staff treats the residents with the same care and consideration with no task too much trouble for them. The communication from the staff is targeted at the right level. The building
and grounds are well maintained and bear more resemblance to a country hotel than a care home. In summary, an excellent place to live and be cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T A (Son of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for 6.5years. The care she received during her stay and particularly during her final, difficult days was beyond praise.
She was always happy, clean and well nourished. The staff organised events, including outings, designed with great success at stimulating the residents and
awakening their interests.
I would recommend Holbrook Hall to anyone seeking top class residential care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chas H (Son of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff. The service they provide and the facilities. My father is very comfortable and never has anything to complain about. The events they put on are varied and frequent. It is a shame some are not better supported.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie O (Daughter of Resident) published on 15 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have complete trust in the care that my Mum receives and am very grateful that she is cared for so well and more than anything is happy. She loves living here and myself and all the family enjoy visiting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth B (Resident) published on 12 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy living here. The staff are very caring, even during the night. The food is very good - simple but well cooked and presented. My room is always kept clean. If I need anything I have only to ask for it at the office. My visitors are always welcomed, given refreshments etc. We are often offered
outings and activities. We often have people who come to entertain us. We have film shows also.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill B (Daughter of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Compared with other local homes, our initial reaction to Holbrook Hall and it's surroundings made us think that Holbrook would be out of our price range and therefore unavailable to us. It was a pleasant surprise to find that the price was very competitive and luckily a room was available too.
Mum
has now been a resident for just over three years and we could not be more pleased with the care she has received during this period. The care is of the very highest standard available and the management and staff share the same vision of what a quality care home should offer. There has been a fairly large turnover of staff during this period, but new staff are integrated quickly and the 'family' atmosphere is not adversely affected by this. Mum suffers from Alzheimer's disease and as her condition has worsened the amount of care and support offered has increased to meet her changing needs, which is a welcome comfort to relatives at a difficult time coping with this truly devastating disease. Thank-you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I W (Son of Resident) published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Holbrook Hall offers a high standard of care and provides residents with a varied diary of events, including days out.
The food is excellent, extra portions are offered if requested and visitors are always presented with tea and biscuits.
Care seems to be first-class from a visitors point of view
as my father seems very content at Holbrook Hall - a highly recommended home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul S (Son of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most definitely thrilled that after 3 years at this residence staff are still as compassionate, kind and sincere as the first day. My mother is receiving immaculate care, this is all round a 5 star facility.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Irene B (Daughter of Resident) published on 29 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum passed away on 5th February 2016 aged 92. Mum had lived at Holbrook Hall care home for 3 and half years and during that time was settled and happy. I particularly want to focus my recommendation on the last week of mums life. When l look back on that very emotional plus difficult time, I can honestly
say that the staff of Holbrook Hall supported mum, my sister and I to the very highest standard - we cannot thank them enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Guy N (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived at this home for nearly three years until his death aged 91 years. He was extremely happy and settled in very well. Holbrook has a very high staff/resident ratio and many of the staff have worked there for many years. There is low staff turnover. We visited every week for nearly three
years and were always struck by the clean and well cared for. The elderly of course can be difficult but the patience and care of the staff was excellent. The hal is in a beautiful setting with nice gardens. The palliative care my father received at the end of his life was excellent. We were lucky to find this place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mick K (Son of Resident) published on 26 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents went to Holbrook in 2013 following an accident to my mum, and a worsening of my father's condition.
My father passed away (at Holbrook) later that year, I cannot fault the care and compassion by everyone at Holbrook.
My mother is still there, very frail but extremely well looked after by
all the staff.
It is a safe, secure, clean place for mum to be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Holbrook Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Holbrook Hall is calculated as follows: ( (332 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 395 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Holbrook Hall is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 24 hours ago

1 x ground floor half-ensuite,
1 x first floor standard room,
1 x first floor room with ensuite shower,
2 x first floor half-ensuite,
1 x second floor full ensuite with wet room

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (4)

Jaspal

Jaspal Swalli

Job Title: Registered Provider & Medical Director Joined: 2022

Dr Jaspal Swalli is the Registered Provider and Medical Director for Fairway Homes (Derby) Ltd. He is a Registered Medical Doctor with the General Medical Council and a Consultant Psychiatrist. He has been a member of the Royal College of Psychiatrists since 2012.


He comes with values of integrity, care, compassion and ethics. He is a specialist in acute and urgent care pathways within adult mental health services and has expertise in the management of mentally disordered offenders, substance misuse, personality disorder, dual diagnosis and dementia. At the heart of Dr Swalli ‘s work is to provide psychoeducation to service users, carers and families to tackle the stigma and discrimination around mental health issues. He is an expert in applying Mental Health and Mental Capacity Act Laws.

Ann

Ann Henshaw

Job Title: Registered Manager Joined: 2025

I have worked in adult social care for over 38 years, beginning my career as a Night Care Assistant. I developed skills both through life experiences and academic studies in health and social care which enabled me to progress to the role of a Deputy Manager and onto a Registered Manager, which I have been for over 8 years.


I believe that the key to managing a great care home is sound leaderships skills, excellent communication and candour and that anything is possible with risk management. I have bult solid professional relationships with residents and their families and external professional services.


Working in adult care is wonderful and I feel it is a privilege and honour that the residents at Holbrook Hall have allowed me into their lives. I work closely with staff and the residents so that their goals and milestones are achievable and help them to make magical memories they thought would be impossible, possible.

Lindsey

Lindsey Oxley

Job Title: Deputy Manager Joined: 2025

I have worked in the care sector for seven years, and during that time I’ve developed a deep passion for delivering compassionate, person-centred care. As Deputy Manager at Holbrook Hall, I’m committed to creating a warm, supportive environment where residents feel truly valued and understood.


I’m known for my positive outlook on life, and I bring that energy into my work every day. Caring for others is something that comes naturally to me, and I always strive to lead with kindness, empathy, and respect. Whether supporting residents or working alongside my team, my goal is to make a meaningful difference in the lives of the people around me.

Punarja

Punarja Kevin

Job Title: Team Leader Joined: 2024

I am a dedicated Team Leader at Holbrook Hall, driven by a genuine passion for supporting and enriching the lives of older adults. While completing my full-time doctoral research in Chemistry, I worked as a part-time carer in the UK, gaining valuable experience across adult education, research, teaching, and the care sector. These combined experiences, together with my health and social care qualifications, have strengthened my professional practice and helped me build strong, trusting relationships with residents, families, professionals, and my care team.


My PhD research focused on developing neurosensors for brain-tumour detection and targeted drug delivery. Although my academic background is highly scientific, I find the greatest fulfilment in delivering compassionate, person-centred care.


Supporting elderly individuals who rely on our help brings me deep purpose and joy, and continues to inspire my commitment to adult care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holbrook Hall to verify any information. View our terms and conditions. Holbrook Hall has an Enhanced Service - more info.