Holmewood Care Home

Great care and help - sometimes behind the scenes!

My Dad has been here since May. We have been very happy with the help and care he's been receiving and all the help we have had assisting us with other services helping to get him home.

Lovely staff, very welcoming, they keep you up to date with any medical or social issues. Mam settled and happy and safe.

Great team, work well with families. Would recommend to anyone.

Unbelievable home, the staff are truly amazing, fantastic with staff. Nothing is too much trouble. My nan was underweight on arrival and they helped her put weight on. Made her feel at home and settled. Made the whole experience a less distressing one.

Very happy with Mums care.

Staff are pleasant and friendly. The home's communal areas could do with a revamp as it's looking tired and worn. I also think the cleanliness could be better, particularly in the toilets.

The staff are friendly and accommodating.

Care plan review is to be scheduled for the new year.

Upon several visits to see the care home, I have been very happy with the staff and my father's general care. He seems happy to be here and is well looked after.

He's not been here long enough for me to make a comment. So far not too bad.

Found the care home staff all friendly, kind and caring. Welcome surroundings comfortable clean room. Altogether a pleasant atmosphere looked after my husband very well until he died.

Friendly and polite staff. Sometimes it is difficult to get updates on my wife's condition on the telephone. Otherwise, the home seems to be run to a very good standard.

I know this review should relate to one month only, but i want to thank the staff at Holmewood Care Home for the way that they have cared for my Mum and all the residents in recent months. My mum has been at Holmewood for several years and I think of it as her home.

Due to Covid restrictions, it is difficult to make comments regarding many of the questions listed as I have been unable to see my aunt, except behind a screen, and more recently, just inside one designated room. However, my aunt is very happy with the care she is receiving - says she has a lovely room, and the food is good.

When our mother was needing 24hr care, we were very worried where she would go, but had no need to be, as this home is excellent. The staff are wonderful and nothing is too much trouble. Thank you very much from us all for the care and support that you give to our mum.

My first experience of involving care homes and a relative. Having viewed several homes locally, I chose this home as my preference. I have not been disappointed, in fact, I am more than impressed to only with the facilities, but the caring nature of all the staff and would definitely refer them on to anyone else who is in my unfortunate position. The handling of the Covid pandemic has been amazing. Thank you.

My experience with the home is very satisfying. They looked after my Mum and Dad very well. My Dad is now only at the home as my Mum passed away recently.

For the last six years, my mother has been a resident at Holmewood manor. She has been well treated by the staff; they are polite, clean and professional. The food/meals served are varied, hot, good and plenty of it! Before the Covid outbreak, we're met by helpful staff, who would liaise with relatives if necessary. Staff have gone over and above their duties but still provide excellent care under extremely difficult circumstances. Currently, the home is facilitating pod or face to face visits using the appropriate PPE/test.

Before the pandemic, I felt that Mum had settled well and that the staff were professional and kind. They kept Coivd out of the facility for a long time, but in the end, it arrived. I do not think the staff could have done any more than they did to keep the residents safe. I do, however, feel that a 7% increase last year and a 10% increase this year is excessive with Covid being blamed for the increase.