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Mount Pleasant Care Home

Off Old Hollow Lane, Winshill, Burton-on-Trent, Derbyshire DE15 0DR
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The staff, food, activities and everything is first-class.L R(Niece of Resident/Service User)
Mount Pleasant Care Home, Burton-on-Trent
Staff are always on hand to help and are always friendly.Tim C(Son of Resident/Service User)
Mount Pleasant Care Home, Burton-on-Trent
a fabulous activities programme and the residents are actively encouraged to participate.S L(Daughter of Resident/Service User)
Mount Pleasant Care Home, Burton-on-Trent

Located in the rural part of Burton-on-Trent, Mount Pleasant provides round the clock residential and dementia care on a permanent and respite basis. They also offer compassionate end of life care.

Residents at the Staffordshire care home can enjoy quality facilities including communal areas, an activities room and a hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful garden and stunning views of the surrounding fields.

Life...  

Care Provided by Mount Pleasant Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,195From £1,344
Residential Dementia CareFrom £1,195From £1,344

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Mount Pleasant Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nikki Kelly (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Visiting

  • The home operates an open visiting policy, where friends and family of residents may visit at convenient times.

Mount Pleasant Care Home Reviews (43)

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9.5

Mount Pleasant Care Home has a Review Score of 9.5 (9.516) out of 10, based on 9 reviews in the last 2 years. Over all time Mount Pleasant Care Home has 43 reviews.

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Review from Alison W (Daughter of Resident) published on 28 December 2022 Submitted via Postal Card
Overall Experience

Dad is well cared for and fed well. The staff are always cheerful, helpful and friendly. Dad is settling in well and is encouraged to participate in activities. Dad is allowed to chill and take his time getting up and dressed, help is available but independence is encouraged, no rigid routines, so more homely. As his daughter, I am always treated with respect and friendliness by all staff.

Reply from Home Manager, Home Manager at Mount Pleasant Care Home

Thank you, Alison. We are so pleased to read your wonderful comments about the care your dad receives; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.

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Review from N H (Daughter of Resident) published on 12 December 2022 Submitted via Website
Overall Experience
After several years of border closures, I was able to visit my mother at Mount Pleasant - the staff greeted me so warmly and made sure I was fully prepared for our reunion as her dementia has progressed. Mum's room is homely and airy with special considerations given for her continuing comfort and well-being as an elderly and frail lady - all the staff were so kind and respectful towards her and made sure all her needs were met - she looked so clean comfortable and peaceful - the dedicated carers always ensured she was well nourished engaged her in conversation and treated her with dignity. Everyone works so well as a team together to bring love light and laughter to the residents.

Special mentions to the activities coordinator for well-devised and individualised sensory care and the manager who runs Mount Pleasant efficiently across all the aspects of health care - she went out of her way to make sure my time with Mum was effortless and easy to arrange - thank you!

Reply from Home Manager, Home Manager at Mount Pleasant Care Home

Thank you for leaving us your heart-felt comments, I am so pleased we were able to create the right environment for your reunion, we work very hard to deliver person-centred care for our residents. Our staff at Mount Pleasant will be thrilled to hear of your review and kind words.

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Review from Julia D (Daughter of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience

My dad has been in the home for several months now and the care that he has received has been second to none. The home is so professional and have supported the family from day one. When Dad arrived at the home, he was unable to walk and through support and dedication, he is now walking again. Cannot thank the home enough. Dad is very happy and settled. Many thanks.

Reply from Home Manager, Home Manager at Mount Pleasant Care Home

Thank you very much for your kind words, Julia. Nothing will stop us from delivering outstanding care for our residents at Mount Pleasant. Your dad has been brilliant - we will provide him with person-centred care for as long as he is with us. The team join me in thanking you for your positive comments.

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Review from John G (Resident / Service User) published on 24 November 2022 Submitted via Postal Card
Overall Experience
Lovely food and staff who take me fishing and to the sump.
I like to go out with activities and enjoy the entertainers when they come in to the home.

I would like a minibus so I can go on more trips out.

Reply from Home Manager, at Mount Pleasant Care Home

We would like to thank you for your words of kindness John, which are very much appreciated. All comments will be passed on to the team and feedback noted. Thank you again for the review.

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Review from Deirdre H (Daughter of Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience

Care in a care home has been so difficult in recent years, but Mount Pleasant have put residents first throughout, acting professionally but most importantly with care and great kindness. We are confident that they know Mum and look after her well and do their best to keep her safe and well.

Reply from Home Manager, at Mount Pleasant Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that Mum is receiving such great care at Mount Pleasant and the family are confident that she is well looked-after - we strive for person-centred care for all our lovely residents. I will pass on your kind comments to the whole team.

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Review from M B (Daughter of Resident) published on 11 January 2022 Submitted via Website
Overall Experience

I cannot speak highly enough of the care, kindness and generosity shown to my mum who is a resident. She suffers from dementia and is treated with respect and patience. The home is well run. The staff are dedicated and professional. Special mention for the activities lady who puts so much time and effort into the activities in the home.

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Review from Paul K (Son of Resident) published on 24 August 2021 Submitted via Postal Card
Overall Experience
My mum is well looked after by good carers.

Mum's very happy.

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Review from Denise M (Friend of Resident) published on 8 October 2020 Submitted via Postal Card
Overall Experience

A very caring and loving care home. Staff are very helpful and caring and answer questions that you ask. The care home is always clean and full of life. The daily activities always provide amusement and fun to the residents and are aimed at providing fun and exercise. A great care home.

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Review from Steven S (Son of Resident) published on 30 September 2020 Submitted via Postal Card
Overall Experience

This is a lovely, caring place that provides a wonderful level of security and happiness for my mother. The staff are very kind, professional and constantly on hand. Nothing is too much trouble. The attention to detail regarding safety during this pandemic, is excellent. All my thanks to you.

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Review from A W (Son-in-law of Resident) published on 30 September 2020 Submitted via Postal Card
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Fantastic staff and a really great home - one of the best.

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Review from K H (Niece of Resident) published on 30 September 2020 Submitted via Postal Card
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The service provided is brilliant and the staff are amazing.

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Review from Steven P (Son of Resident) published on 30 September 2020 Submitted via Postal Card
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The staff are very friendly and caring. Excellent care for my parent.

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Review from F M (Husband of Resident) published on 30 September 2020 Submitted via Postal Card
Overall Experience

Although unable to enter the home due to social distancing, my wife was brought down to meet me. The arrangements were excellent and I felt safe and it was good to see how well she is being cared for. Mount Pleasant have done so well in these difficult times and have much to be proud of.

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Review from S E (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card
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My father's care and medical needs have been well taken care of. The staff are caring, empathetic and respectful. My requests have been quickly addressed by all the staff from the management down. My father's clothes are well laundered, his room pleasant. The cleaning staff have worked around my father's desire to spend a lot of time in his room. The activities are many and varied for those who wish to participate. My father enjoys his food and the seating 'for the men' has been altered to include him at the table. The atmosphere at the home is cheerful and visitors are very welcome.

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Review from Rosalyn A (Daughter of Resident) published on 14 November 2018 Submitted via Website
Overall Experience
The time had come to move my mum from Cornwall to be nearer to us. She suffers with Alzheimer’s and Vascular Dementia so we knew that any move would be hard. As soon as we walked into Mount Pleasant on our first look around, we were made welcome, the staff were friendly and the whole place had a nice feel to it. We looked at another home straight after and that felt like an institution.
The staff have really gone out of their way to make mum settle in and have always had time to talk to me about any concerns (it’s very hard not to feel guilty about having to put someone in a home). I know now that she is safe and is being well fed.

I would highly recommend Mount Pleasant to anyone who needs to find a home for their loved one. I know that I have found just that for mum - a home.

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Review from Elisabeth J (Daughter of Resident) published on 8 February 2018 Submitted via Website
Overall Experience
When we first visited the home, we were impressed by the friendliness of all the staff, the facilities in the bedrooms and the spacious lounge areas.

When mum went in for respite, the staff were very reassuring and helped mum to settle in. Whenever we visited, mum was always being cared for by the staff and they all knew her by name including the non-nursing staff.

We cannot comment on the food but great care was taken to accommodate individual tastes and the dining areas were spacious bright and clean.

Mum was quite unsettled during her stay (she has Alzheimer's) but the staff were constantly reassuring her and provided lots of tea and biscuits and spent time with mum looking at the family photos she had taken in.

Whenever we rang the home or visited to check progress, the staff were very aware of our feelings towards mum being in care and were very sympathetic and understanding.

We have no hesitation in referring mum for full-time care at this home in the future.

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Review from Jane A (Daughter of Resident) published on 22 September 2017 Submitted via Website
Overall Experience
Always a warm welcome from the staff and very helpful too.
Clean reception area although there have been times the lounge smells a bit whiffy.
Dining area very clean unfortunately I cannot comment on food as my mum cannot remember what she has just eaten.

The laundry is spot on, although my mum has lost several items of clothing.

My daughter got married recently in Nottingham and we arranged for a carer to accompany mum, this was brilliant and the best decision I could have made. I could enjoy the special day and mum got to see her granddaughter get married. The carer made sure mum looked beautiful and looked after her throughout the day and the hour back journey back to the home.

Overall, I am happy with the care my mum receives, mum is treated with kindness and her dignity is respected, the carers do a great job and are underpaid in my opinion.

I would recommend Mount Pleasant as mum is happy and realises that she could not cope any longer at home.

Reply from Nikki Kelly, Home Manager at Mount Pleasant Care Home

Thank you for taking the time to review Mount Pleasant, we really appreciate your feedback. At Mount Pleasant, we take great pride in ensuring we deliver high-quality care and facilities. We regularly run recruitment campaigns to build our care team thus ensuring they are able to provide...  

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Review from Janet J (Daughter of Resident) published on 22 September 2017 Submitted via Postal Card
Overall Experience

Our experience is good. We do notice standards drop when staff changes but on the whole, we are satisfied. Always room for improvement.

Reply from Nikki Kelly, Home Manager at Mount Pleasant Care Home

Thank you for taking the time to review Mount Pleasant, we really appreciate your feedback. At Mount Pleasant, we take great pride in ensuring we deliver high-quality care and facilities. We are very pleased that you have a positive impression of our team and the high-quality care they provide....  

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Review from Mary D (Husband of Resident) published on 22 September 2017 Submitted via Postal Card
Overall Experience

Lovely clean care home. Good food and nothing seems too much trouble for any member of staff who show kindness, they listen, they always have time to advise to give you and your loved one. They are constantly observing the residents. The staff are jolly and always smiling.

I have been trying for months to find the best care home for my husband and I would never have put him into a home that I would not want to go in. I/we found that home is called Mount Pleasant Care Home.

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Review from N G (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience
My mother seems very happy. She always has a smile on her face when we visit. She is always clean and well groomed, clothes are clean, she eats well and attends the activities (which are varied) if she wishes to.

Management and staff are always available to talk to if needed and are friendly and approachable.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 December 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (46) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Mount Pleasant Care Home.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Mount Pleasant Care Home.

Meet the Team (1)

Nikki Kelly
Nikki KellyJob Title:Home Manager

Having qualified as a registered nurse in 2000, I bring over 17 years’ experience to my role, with 10 years’ experience in orthopaedics nursing, working predominantly with elderly patients.

This wealth of nursing experience has equipped me with the appropriate skills for my role and daily life at Mount Pleasant, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive. Personal preferences from waking times to food choices, hobbies and interests are incorporated into any routine to ensure a home-from-home feeling from day one.

I am passionate about delivering great care and firmly believe in the importance of maintaining strong relationships with residents, their relatives and friends. Understanding the important contribution that these relationships make to the successful running of a care home, and making Mount Pleasant a home for our residents to live well in. I love nothing more than spending time with our residents and getting to know them better.

I look forward to meeting those who wish to find out more about our warm, welcoming community. I am happy to show you around our home.

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