Mount Pleasant Care Home

Off Old Hollow Lane, Winshill, Burton-on-Trent DE15 0DR
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9.5 42 Reviews
  • Mount Pleasant Care Home, Burton-on-Trent
Mount Pleasant care home in Burton-upon-Trent is a modern, purpose-built home. Enjoying beautiful views over the local countryside, the home offers a calm, peaceful and tranquil environment close to the town centre.

The home provides excellent residential and residential dementia care for up to 50 elderly residents in a bright and airy environment, including trial stays, short stays, convalescent care and long-term care for individuals or couples.

The dedicated team work very closely with each of the residents, their families and loved ones to ensure personally tailored care plans are put in place. The dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing the best living environment for people living with dementia. And with their own dementia training, all staff have the knowledge and skills to support people living with dementia, promoting their wellbeing as well as meeting their care needs.

A Wellbeing Team will plan a weekly programme of activities to suit residents' needs and interests, with activities ranging from arts and crafts to quizzes and music and exercise sessions. A skilled Kitchen Team also work hard to offer all residents a positive dining experience each day.
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Care Provided by Mount Pleasant Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • Self-Funded Residential Dementia Care: from £1215
  • RESPITE Self-Funded Residential Care: from £1345
  • RESPITE Self-Funded Residential Dementia Care: from £1345

These prices are only a guideline, please contact Mount Pleasant Care Home to find out the exact price for your requirements.

Contact Mount Pleasant Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mount Pleasant Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nikki Kelly (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Visiting

  • The home operates an open visiting policy, where friends and family of residents may visit at convenient times.

Mount Pleasant Care Home Reviews (42)

9.5

Mount Pleasant Care Home has a Review Score of 9.5 (9.456) out of 10, based on 13 reviews in the last 2 years.
Over all time Mount Pleasant Care Home has 42 reviews.

Overall Experience
  • 32
  • 9
  • 0
  • 0
  • 1
Date Published
  • 42
  • 4
  • 6
  • 13
  • 29
Reviewer Connection to Mount Pleasant Care Home
  • 20
  • 6
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Tim T (Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was there following a suspected T.A (yet to be confirmed). And as a result, could not go on a family holiday to Marrakech. The home was most welcoming and the staff very friendly sometimes had to wait for assistance due to a shortage of staff ongoing to circumstances. Food availability was superb
and the quality was excellent. Facilities within the rooms (in my case) was a very good standard and the laundry service was again of a good standard. My time at Mount Pleasant was enjoyable but being fortunate that I am disabled and self-employed would require further stimulation mentally. My room was in a dead spot Re Wi-Fi however I did not go around the building trying to locate an active area.
Reply from Nikki Kelly, Home Manager at Mount Pleasant Care HomeThank you for taking the time to post a review regarding your stay Mount Pleasant. We encourage all residents to speak to us as soon as possible if they have any specific requirements and we advised that wi-fi availability is variable in different parts of the home with a stronger signal in the lounges and dining rooms.

We have a dedicated Activities Co-ordinator at Mount Pleasant which means our activities provision is diverse and varied. We encourage our residents to let us know their likes and dislikes, or if there is something they would like us to organise. The health, safety and wellbeing of our residents is always our primary concern and our staffing levels are met at all times, although it can take us a little longer to respond when staffing levels are slightly reduced due to short-notice sickness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from O J (Sister of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager and all staff are very kind, caring and understanding to both residents and their families. My sister is so much better and happier since residing at Mount Pleasant. There is always a pleasant and calm atmosphere when visiting and it is so reassuring to know my sister is receiving the care
and attention she requires and is safe. The staff work hard as a team to keep all the residents well cared for and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.456)

Overview of Review Score

The Review Score of 9.5 (9.456) out of 10 for Mount Pleasant Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.656 for Mount Pleasant Care Home is calculated as follows: ( (133 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 154 Ratings = 4.656
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Mount Pleasant Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (5)

Nikki

Nikki Kelly

Job Title: Home Manager Joined: 2016

Having qualified as a registered nurse in 2000, I bring over 17 years’ experience to my role with 10 years’ experience in orthopaedics nursing, working predominantly with elderly patients. This wealth of nursing experience has equipped me with the appropriate skills for my role and daily life at Mount Pleasant, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive. Personal preferences from waking times to food choices, hobbies and interests are incorporated into any routine to ensure a home-from-home feeling from day one.


I am passionate about delivering great care and firmly believe in the importance of maintaining strong relationships with residents, their relatives and friends. Understanding the important contribution that these relationships make to the successful running of a care home and making Mount Pleasant a home for our residents to live well in. I love nothing more than spending time with our residents and getting to know them better.


I look forward to meeting those who wish to find out more about our warm, welcoming community. I am happy to show you around our home.

Richard

Richard

Job Title: Deputy Manager

I have over 20 years of experience in care roles, gradually working my way up to deputy manager. I’m passionate about giving our residents the best possible care and making each day as enjoyable as possible for them.

Leeann

Leeann

Job Title: Wellbeing Coordinator

My role is to organise fun, engaging and meaningful activities for our residents and I love every part of it. Supporting them to lead active and fulfilling lives and seeing smiles on their faces is so rewarding.

Beck

Beck

Job Title: Administrator

I love the diversity in my role at Mount Pleasant, getting to meet new people and spending time with our lovely residents. I strive for perfection in all that I do.

Heidi

Heidi

Job Title: Head Chef

I’m dedicated to managing the kitchen, and meal preparation and ensuring compliance with health and safety regulations. I love serving fresh tasty food, seasonal specialities and home-cooked meals that our residents used to cook themselves.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mount Pleasant Care Home to verify any information. View our terms and conditions. Mount Pleasant Care Home has an Enhanced Service - more info.