Mount Pleasant Care Home

Off Old Hollow Lane, Winshill, Burton-on-Trent DE15 0DR
Review Us
9.5 43 Reviews
  • Mount Pleasant Care Home, Burton-on-Trent
Located in the rural part of Burton-on-Trent, Mount Pleasant provides round the clock residential and dementia care on a permanent and respite basis. They also offer compassionate end of life care.

Residents at the Staffordshire care home can enjoy quality facilities including communal areas, an activities room and a hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful garden and stunning views of the surrounding fields.

Life is busy at Mount Pleasant, and no two days are the same. Family and Friends are welcome to visit any time day or night, and are encouraged to participate in the varied activities, events and outings for residents.
Show Mount Pleasant Care Home on the Map

Care Provided by Mount Pleasant Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • Self-Funded Residential Dementia Care: from £1195
  • RESPITE Self-Funded Residential Care: from £1345
  • RESPITE Self-Funded Residential Dementia Care: from £1345

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Mount Pleasant Care Home for full pricing details and T&Cs.

Contact Mount Pleasant Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mount Pleasant Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nikki Kelly (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Visiting

  • The home operates an open visiting policy, where friends and family of residents may visit at convenient times.

Mount Pleasant Care Home Reviews (43)

9.5

Mount Pleasant Care Home has a Review Score of 9.5 (9.516) out of 10, based on 9 reviews in the last 2 years.
Over all time Mount Pleasant Care Home has 43 reviews.

Overall Experience
  • 33
  • 9
  • 0
  • 0
  • 1
Date Published
  • 43
  • 4
  • 5
  • 9
  • 34
Reviewer Connection to Mount Pleasant Care Home
  • 21
  • 6
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Joyce K (Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here for a short while but as I have had dizziness and fainting fits and I am still here after seven months as I don't feel able to look after myself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim T (Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was there following a suspected T.A (yet to be confirmed). And as a result, could not go on a family holiday to Marrakech. The home was most welcoming and the staff very friendly sometimes had to wait for assistance due to a shortage of staff ongoing to circumstances. Food availability was superb
and the quality was excellent. Facilities within the rooms (in my case) was a very good standard and the laundry service was again of a good standard. My time at Mount Pleasant was enjoyable but being fortunate that I am disabled and self-employed would require further stimulation mentally. My room was in a dead spot Re Wi-Fi however I did not go around the building trying to locate an active area.
Reply from Nikki Kelly, Home Manager at Mount Pleasant Care HomeThank you for taking the time to post a review regarding your stay Mount Pleasant. We encourage all residents to speak to us as soon as possible if they have any specific requirements and we advised that wi-fi availability is variable in different parts of the home with a stronger signal in the lounges and dining rooms.

We have a dedicated Activities Co-ordinator at Mount Pleasant which means our activities provision is diverse and varied. We encourage our residents to let us know their likes and dislikes, or if there is something they would like us to organise. The health, safety and wellbeing of our residents is always our primary concern and our staffing levels are met at all times, although it can take us a little longer to respond when staffing levels are slightly reduced due to short-notice sickness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from O J (Sister of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager and all staff are very kind, caring and understanding to both residents and their families. My sister is so much better and happier since residing at Mount Pleasant. There is always a pleasant and calm atmosphere when visiting and it is so reassuring to know my sister is receiving the care
and attention she requires and is safe. The staff work hard as a team to keep all the residents well cared for and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.516)

Overview of Review Score

The Review Score of 9.5 (9.516) out of 10 for Mount Pleasant Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Mount Pleasant Care Home is calculated as follows: ( (99 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Mount Pleasant Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (116)

Meet the Team (1)

Nikki

Nikki Kelly

Job Title: Home Manager

Having qualified as a registered nurse in 2000, I bring over 17 years’ experience to my role, with 10 years’ experience in orthopaedics nursing, working predominantly with elderly patients.


This wealth of nursing experience has equipped me with the appropriate skills for my role and daily life at Mount Pleasant, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive. Personal preferences from waking times to food choices, hobbies and interests are incorporated into any routine to ensure a home-from-home feeling from day one.


I am passionate about delivering great care and firmly believe in the importance of maintaining strong relationships with residents, their relatives and friends. Understanding the important contribution that these relationships make to the successful running of a care home, and making Mount Pleasant a home for our residents to live well in. I love nothing more than spending time with our residents and getting to know them better.


I look forward to meeting those who wish to find out more about our warm, welcoming community. I am happy to show you around our home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mount Pleasant Care Home to verify any information. View our terms and conditions. Mount Pleasant Care Home has an Enhanced Service - more info.