Smalley Hall Residential Home

Main Road, Smalley, Ilkeston DE7 6DS
Review Us
9.6 43 Reviews
  • Smalley Hall Residential Home, Ilkeston
Smalley Hall Residential Home has grounds with lovely views. Residents can make good use of the pretty courtyard garden in the summer months. The trees and planting in the garden encourages wildlife and birds to visit. This garden is used for summer fetes and BBQs with family and friends. In fact the summer fayre is usually a massive hit, drawing in local residents to enjoy the day.

With only 27 residents when full you can be sure that the attention to detail at Smalley Hall is second to none. Well trained staff feel more like family as they are such a close knit team. The lovely manager even brings her dog Monty to work every day to keep everyone entertained.

There are lots of things to keep you busy at Smalley, from arts and crafts, quizzes and games, to trips out and live entertainment. Cooking club is a favourite amongst the residents where snacks are made by residents and family recipes are shared with the cooks so everyone can try them!

Also with regular visits to the onsite hairdressing salon you will be looking your best, and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed.
Show Smalley Hall Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1260 – £1480
  • Self-Funded Residential Dementia Care: £1400 – £1620
  • RESPITE Self-Funded Residential Care: £1260 – £1480
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1620

All fees include: weekly hairdressing, activities and days out, bed linen, towels & toiletries and 24 hour care. Socially funded residents top-up to weekly private rate.

These prices are only a guideline, please contact Smalley Hall Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Gina Smith (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Parking

  • On-site parking available

Smalley Hall Residential Home Reviews (43)

9.6

Smalley Hall Residential Home has a Review Score of 9.6 (9.585) out of 10, based on 11 reviews in the last 2 years.
Over all time Smalley Hall Residential Home has 43 reviews.

Overall Experience
  • 35
  • 6
  • 2
  • 0
  • 0
Date Published
  • 43
  • 2
  • 3
  • 11
  • 32
Reviewer Connection to Smalley Hall Residential Home
  • 17
  • 7
  • 5
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Jan (Daughter of Resident) published on 26 April 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We were always made to feel welcome and the staff are approachable, you feel you could ask anything. Mum was always comfortable and well looked after, enjoying the food, entertainment and the company.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diana (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the beginning of my mums stay at Smalley Hall until the last day, the care was outstanding. The room was warm, very clean and comfortable. The food was varied and very good although my mum did not have an appetite, which was unfortunate. All of the managers and staff were professional as well as
very kind and caring. They accepted my mum for who she was; 'spirited' yet amusing. Most were given nicknames which added to a great experience all round.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deanna-Lee B (Friend of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited the home in a professional capacity. It was very welcoming, friendly, inviting. Staff very kind, offering drinks, relaxed, peaceful environment.
The manager is very helpful, kind and knowledgeable. Very calm and relaxed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for Smalley Hall Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.585 for Smalley Hall Residential Home is calculated as follows: ( (88 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 130 Ratings = 4.585
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Smalley Hall Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (2)

Gina

Gina Smith

Job Title: Registered Manager Joined: 2022

I have worked for the Poxton family and Ashmere for 30 years, working in various roles within the company. I am honoured to have been supported by Ashmere to enable my career to progress, doing what I love the most.
Throughout my length of service, I have moved throughout times implementing new guidance, policy and procedures to ensure the safety of both staff and residents.


I acknowledge each resident's dignity and have empathy for every person's life situation. I am open, honest and transparent, providing staff and residents to gain trust and guidance.

Phoebe

Phoebe Booth

Job Title: Care Home Enquiries Manager Joined: 2022

Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that give us a ring. My goal is to make the process of finding the right home as easy and reassuring as possible.


This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.


If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Smalley Hall Residential Home to verify any information. View our terms and conditions. Smalley Hall Residential Home has an Enhanced Service - more info.