






Wheathills House provides residential care in a warm and friendly atmosphere where staff get to know residents to ensure their needs and wishes are continually met. The care team is dedicated to providing a high standard of care that is tailored to each resident. Day care is also available for members of the community.
Residents are encouraged to personalise their rooms as they wish. All rooms are ensuite and have TV...
Care Provided by Wheathills House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Everything is included in the weekly price, except from Hairdressing, Chiropody and Newspapers etc.
The price(s) shown are provided by the care home. Contact Wheathills House for full pricing details and T&Cs.
Contact Wheathills House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Richard and Rebecca Whitehouse
- Private Owned
Person in charge
- Richard Whitehouse(Owner/Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (5)
Visiting
- Visitors welcome between 10-12 and 2-4pm and evenings.
Parking
- There is a large carpark with plenty of space.
Wheathills House Reviews (77)
Wheathills House has a Review Score of 9.8 (9.833) out of 10, based on 25 reviews in the last 2 years.
Over all time Wheathills House has 77 reviews.
My nan was happy in the home, she enjoyed the company of the other residents and staff, and she always enjoyed the food. My nan took part in activities at the home and went on arranged trips out. We were allowed to have Christmas dinner with my nan at the home which my nan really appreciated.
We all miss "Nan" and are so pleased that she enjoyed her time with us.
I attend for day care and periodic weekly days and find the staff very helpful and the home is well-run.
The home Wheathills House is like home from home. Very peaceful and extremely clean throughout. The owner and staff are very helpful. The residents come first. Their main priority is at all times to the residents. Lovely atmosphere.
Thanks for taking the time to review Wheathills House. Such positive responses endorse the hard work that the entire staff team put in, helping to validate and confirm the high standards that we keep.
The home was very clean, no smells. All carpets, curtains, chairs etc all clean, not worn at all. Every member of staff is very caring and friendly, nothing too much trouble.
Thank you for taking the time to complete the review, it's reassuring to know that the hard work of the entire team at Wheathills House is noticed and commented, this type of review endorses and confirms our high standards.
Kind considerate and cheerful staff. The home appeared to be very well run and comfortable.
Thank you for taking the time to complete the review, we're pleased you enjoyed your stay with us.
He is settled and happy. Nothing is too much trouble. They reassure him when he is confused.
I have visited many homes having close friends but none compare with Wheathills. The building and surrounding views are excellent. The care is faultless. The staff are so friendly and the care they provide shows to visitors and the lucky people they try to look after. The residents really love them and in return, they really love the people they are caring for. Long may it continue.
Thanks for taking the time to complete a review,the positive feedback confirms our aims and objectives are being met.
Excellent care home in every respect.
Thank you for the review, it is reassuring to know that the hard work of the entire staff team is recognised and commended, thus contributing to the overall Quality Assurance programme of the home.
When my mother was well, she enjoyed her stay and made some friends. Always asked to return but was unable to because she required nursing home care.
Thanks for taking part in the review process.
Wheathills House is a decent care home. The staff were caring and did their best. Things can always be better but the overall experience was good. Mum would have been happy to go back after a spell in hospital but needed a nursing home.
Thanks for completing the review, sorry that Mum was not well enough to return to us.
My father receives excellent care in a friendly, homely and well-kept environment at Wheathills House. The needs of residents are met with kindness and consideration and residents are encouraged by the staff to be independent as far as their individual ability and mobility allows. The staff maintain high standards of cleanliness throughout the home and in addition, the food is all freshly prepared on the premises. Fresh flowers throughout the home add to the overall ambience of this pleasant home. There are good levels of communication between staff and management, residents and their relatives.
Many thanks for the positive feedback, it's always good to know that all the hard work of our dedicated staff is noticed and appreciated.
Thanks again, the review process is proving to be a rewarding one, as it helps us achieve positive experiences and outcomes.
Having lived here five months I feel very safe, happy and comfortable. A good atmosphere lot of laughter. The staff work well as a team good communication with care. The food menus are excellent, very well cooked and will change the menu if not suited to you no trouble, on the whole, I would recommend no problem.
Thank you for taking the time to complete the review, and for the very positive comments, it's good to know and helps the whole staff team to continue to provide a premium service.
While my father was a resident at Wheathills, I was very happy with the care he received and was always made welcome by the staff when visiting.
Thanks for completing the review, your feedback is appreciated.
We were extremely happy with the care and comfort my Father had at Wheathills House. The food, staff and entertainment my Father thoroughly enjoyed! Everybody was very friendly.
Thank you for the review, we are pleased that Dad enjoyed his stay with us. Reviews help us as part of our ongoing Quality Control process.
My father has been in Wheathills House since December 2015. Despite our reservations about his ability to fit into a care home at 94 and a half years old, my father has settled well and regards the place as "home". He is well fed, always looks clean and presentable and his room is always clean and fresh. We are welcome at any time.
Thanks for the review,we will continue to monitor all reviews as part of our Quality Assurance programme.
The level of care is superb, delivered by an excellent team who are obviously committed to what they do.
The premises are always clean, tidy and devoid of any odours that one might normally associate with some care homes.
My father-in-law's room is always spotless and very obviously maintained on a daily basis to a high standard.
The food quality is high and always well presented. My wife and I, along with other family members, have in the recent past accepted an invitation to join the residents for lunch. As well as good food, the atmosphere was happy and we were made very welcome. It was heartening to see the residents enjoy their meal and to observe the high level of care and supervision provided by the staff.
I would have no hesitation in recommending Wheathills to other families.
Many thanks for the positive feedback, the entire team at Wheathills House are totally committed to quality care provision and this review process helps us with our ongoing Quality Assurance programme.
A small incident with cleanliness in toilets which was resolved very quickly once the staff were made aware.
Thanks for completing the review, this is a new process for us and will help us improve our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 July 2021Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wheathills House.
There are no upcoming events for Wheathills House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wheathills House.
Accreditations
There are no accreditations posted yet for Wheathills House.
Meet the Team (8)

Richard is the Registered Manager at Wheathills House.

As the Manager, Rebecca runs the day-to-day running of the home.

April as the Care Manager is responsible for all aspects of day-to-day operations within the Care Home. She focuses on the care of each resident and the transition between different treatments and stages of care.
April has been part of the team for 25 Years!

Rachel has been a Supervisor for 8 years, her role is to manage the Team of Care workers, Administrating medication, reporting to Management.

Emma has been at Wheathills House for 5 Years and as a Supervisor for 2 Years. Her role is to manage the team of care workers, administrating medication and reporting to Management.

Abbie started on care 5 years ago and has been a Supervisor.
She has now taken on the role of Deputy Care Manager.

Annie has been part of the team for 3 years. Her role is to manage the team of Care workers, administrating medication, reporting to management.

Emma has been part of the team for 4 years. Her role is to manage the team of Care workers, administrating medication, reporting to management.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wheathills House to verify any information. View our terms and conditions. Wheathills House has an Enhanced Service -more info.