Wheathills House

Brun Lane, Kirk Langley, Derby DE6 4LU
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9.8 69 Reviews
  • Wheathills House, Derby
Wheathills House provides residential care in a warm and friendly atmosphere where staff get to know residents to ensure their needs and wishes are continually met. The care team is dedicated to providing a high standard of care that is tailored to each resident. Day care is also available for members of the community.

Residents are encouraged to personalise their rooms as they wish. All rooms are ensuite and have TV points and call systems, plus there is a good mobile network plus Wifi available.The home has various communal areas including a light and airy conservatory, and coffee lounge where residents can relax with family and friends.

Meals at Wheathills are all home cooked and can be tailored to meet any dietary requirements.

Residents can take part in a range of activities at the home, which are designed to stimulate residents and help to improve their quality of life. Activities are carefully chosen to meet the needs and interests of individual residents. The home also benefits from visiting healthcare professionals and a local clergy.
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Care Provided by Wheathills House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1350
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • RESPITE Self-Funded Residential Care: £1150 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1350

Everything is included in the weekly price, except from Hairdressing, Chiropody and Newspapers etc.

These prices are only a guideline, please contact Wheathills House to find out the exact price for your requirements.

Contact Wheathills House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wheathills House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Richard and Rebecca Whitehouse
  • Privately Owned

Person in Charge

  • Richard Whitehouse (Owner/Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors welcome between 10-12 and 2-4pm and evenings.

Parking

  • There is a large carpark with plenty of space.

Wheathills House Reviews (69)

9.8

Wheathills House has a Review Score of 9.8 (9.798) out of 10, based on 22 reviews in the last 2 years.
Over all time Wheathills House has 69 reviews.

Overall Experience
  • 58
  • 10
  • 1
  • 0
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Date Published
  • 69
  • 8
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  • 22
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Reviewer Connection to Wheathills House
  • 21
  • 21
  • 7
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 61-69
Review from C C (Son of Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my mother was well, she enjoyed her stay and made some friends. Always asked to return but was unable to because she required nursing home care.
Reply from Rich, Manager. at Wheathills HouseThanks for taking part in the review process.
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Review from P C (Son of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Wheathills House is a decent care home. The staff were caring and did their best. Things can always be better but the overall experience was good. Mum would have been happy to go back after a spell in hospital but needed a nursing home.
Reply from Rich, Manager at Wheathills HouseThanks for completing the review, sorry that Mum was not well enough to return to us.
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Review from Wendy H (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father receives excellent care in a friendly, homely and well-kept environment at Wheathills House. The needs of residents are met with kindness and consideration and residents are encouraged by the staff to be independent as far as their individual ability and mobility allows. The staff maintain
high standards of cleanliness throughout the home and in addition, the food is all freshly prepared on the premises. Fresh flowers throughout the home add to the overall ambience of this pleasant home. There are good levels of communication between staff and management, residents and their relatives.
Reply from Rich, Manager at Wheathills HouseMany thanks for the positive feedback, it's always good to know that all the hard work of our dedicated staff is noticed and appreciated.

Thanks again, the review process is proving to be a rewarding one, as it helps us achieve positive experiences and outcomes.
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Review from J B (Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having lived here five months I feel very safe, happy and comfortable. A good atmosphere lot of laughter. The staff work well as a team good communication with care. The food menus are excellent, very well cooked and will change the menu if not suited to you no trouble, on the whole, I would recommend
no problem.
Reply from Richard Whitehouse, Manager at Wheathills HouseThank you for taking the time to complete the review, and for the very positive comments, it's good to know and helps the whole staff team to continue to provide a premium service.
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Review from C M (Son of Resident) published on 9 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
While my father was a resident at Wheathills, I was very happy with the care he received and was always made welcome by the staff when visiting.
Reply from Rich Whitehouse, Manager at Wheathills HouseThanks for completing the review, your feedback is appreciated.
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Review from John H (Son of Resident) published on 7 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were extremely happy with the care and comfort my Father had at Wheathills House. The food, staff and entertainment my Father thoroughly enjoyed! Everybody was very friendly.
Reply from R.Whitehouse, Manager at Wheathills HouseThank you for the review, we are pleased that Dad enjoyed his stay with us. Reviews help us as part of our ongoing Quality Control process.
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Review from Pauline M (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in Wheathills House since December 2015. Despite our reservations about his ability to fit into a care home at 94 and a half years old, my father has settled well and regards the place as "home". He is well fed, always looks clean and presentable and his room is always clean and fresh.
We are welcome at any time.
Reply from R.Whitehouse., Manager. at Wheathills HouseThanks for the review,we will continue to monitor all reviews as part of our Quality Assurance programme.
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Review from George M (Son-in-law of Resident) published on 22 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Wheathills House since November 2015.
The level of care is superb, delivered by an excellent team who are obviously committed to what they do.
The premises are always clean, tidy and devoid of any odours that one might normally associate with some care homes.
My father-in-law's
room is always spotless and very obviously maintained on a daily basis to a high standard.
The food quality is high and always well presented. My wife and I, along with other family members, have in the recent past accepted an invitation to join the residents for lunch. As well as good food, the atmosphere was happy and we were made very welcome. It was heartening to see the residents enjoy their meal and to observe the high level of care and supervision provided by the staff.
I would have no hesitation in recommending Wheathills to other families.
Reply from R Whitehouse, Manager at Wheathills HouseMany thanks for the positive feedback, the entire team at Wheathills House are totally committed to quality care provision and this review process helps us with our ongoing Quality Assurance programme.
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Review from J G (Son of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly home. Excellent night staff nothing was too much trouble for them and they answered the call bell very quickly.
A small incident with cleanliness in toilets which was resolved very quickly once the staff were made aware.
Reply from Rich, Manager. at Wheathills HouseThanks for completing the review, this is a new process for us and will help us improve our service.
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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Wheathills House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.798 for Wheathills House is calculated as follows: ( (207 Excellents x 5) + (50 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 258 Ratings = 4.798
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wheathills House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (8)

Richard

Richard Whitehouse

Job Title: Registered Manager Joined: 1984

Richard is the Registered Manager at Wheathills House.

Rebecca

Rebecca Whitehouse

Job Title: Manager Joined: 2002

As the Manager, Rebecca runs the day-to-day running of the home.

April

April Albone

Job Title: Care Manager Joined: 1997

April as the Care Manager is responsible for all aspects of day-to-day operations within the Care Home. She focuses on the care of each resident and the transition between different treatments and stages of care.


April has been part of the team for 25 Years!

Rachel

Rachel Upchurch

Job Title: Supervisor Joined: 2014

Rachel has been a Supervisor for 8 years, her role is to manage the Team of Care workers, Administrating medication, reporting to Management.

Emma

Emma Allen

Job Title: Supervisor Joined: 2018

Emma has been at Wheathills House for 5 Years and as a Supervisor for 2 Years. Her role is to manage the team of care workers, administrating medication and reporting to Management.

No image found

Abbie Whitehouse

Job Title: Deputy Care Manager Joined: 2020

Abbie started on care 5 years ago and has been a Supervisor.


She has now taken on the role of Deputy Care Manager.

No image found

Annie Lawrence

Job Title: Supervisor Joined: 2022

Annie has been part of the team for 3 years. Her role is to manage the team of Care workers, administrating medication, reporting to management.

No image found

Emma Wright

Job Title: Supervisor Joined: 2021

Emma has been part of the team for 4 years. Her role is to manage the team of Care workers, administrating medication, reporting to management.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wheathills House to verify any information. View our terms and conditions. Wheathills House has an Enhanced Service - more info.