Wheathills House

Brun Lane, Kirk Langley, Derby DE6 4LU
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9.9 62 Reviews
  • Wheathills House, Derby
Wheathills House provides residential care in a warm and friendly atmosphere where staff get to know residents to ensure their needs and wishes are continually met. The care team is dedicated to providing a high standard of care that is tailored to each resident. Day care is also available for members of the community.

Residents are encouraged to personalise their rooms as they wish. All rooms are ensuite and have TV points and call systems, plus there is a good mobile network plus Wifi available.The home has various communal areas including a light and airy conservatory, and coffee lounge where residents can relax with family and friends.

Meals at Wheathills are all home cooked and can be tailored to meet any dietary requirements.

Residents can take part in a range of activities at the home, which are designed to stimulate residents and help to improve their quality of life. Activities are carefully chosen to meet the needs and interests of individual residents. The home also benefits from visiting healthcare professionals and a local clergy.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1350
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • RESPITE Self-Funded Residential Care: £1150 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1350

Everything is included in the weekly price, except from Hairdressing, Chiropody and Newspapers etc.

These prices are only a guideline, please contact Wheathills House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Richard and Rebecca Whitehouse

Person in charge

  • Richard Whitehouse (Owner/Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors welcome between 10-12 and 2-4pm and evenings.

Parking

  • There is a large carpark with plenty of space.

Wheathills House Reviews (62)

Total of 62, showing 61-62
9.9

Wheathills House has a Review Score of 9.9 (9.855) out of 10, based on 21 reviews in the last 2 years. Over all time Wheathills House has 62 reviews.

Overall Experience

  • 53
  • 8
  • 1
  • 0
  • 0

Date Published

62
3
9
21
41

Review from George M (Son-in-law of Resident) published on 22 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been in Wheathills House since November 2015.
The level of care is superb, delivered by an excellent team who are obviously committed to what they do.
The premises are always clean, tidy and devoid of any odours that one might normally associate with some care homes.
My father-in-law's
room is always spotless and very obviously maintained on a daily basis to a high standard.
The food quality is high and always well presented. My wife and I, along with other family members, have in the recent past accepted an invitation to join the residents for lunch. As well as good food, the atmosphere was happy and we were made very welcome. It was heartening to see the residents enjoy their meal and to observe the high level of care and supervision provided by the staff.
I would have no hesitation in recommending Wheathills to other families.

Reply from R Whitehouse, Manager at Wheathills House

Many thanks for the positive feedback, the entire team at Wheathills House are totally committed to quality care provision and this review process helps us with our ongoing Quality Assurance programme.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Safety / Security

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Value for Money

Review from J G (Son of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly home. Excellent night staff nothing was too much trouble for them and they answered the call bell very quickly.
A small incident with cleanliness in toilets which was resolved very quickly once the staff were made aware.

Reply from Rich, Manager. at Wheathills House

Thanks for completing the review, this is a new process for us and will help us improve our service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Wheathills House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Wheathills House is calculated as follows: ( (213 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 248 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wheathills House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (8)

Richard

Richard Whitehouse

Job Title: Registered Manager

Joined: 1984

Richard is the Registered Manager at Wheathills House.

Rebecca

Rebecca Whitehouse

Job Title: Manager

Joined: 2002

As the Manager, Rebecca runs the day-to-day running of the home.

April

April Albone

Job Title: Care Manager

Joined: 1997

April as the Care Manager is responsible for all aspects of day-to-day operations within the Care Home. She focuses on the care of each resident and the transition between different treatments and stages of care.


April has been part of the team for 25 Years!

Rachel

Rachel Upchurch

Job Title: Supervisor

Joined: 2014

Rachel has been a Supervisor for 8 years, her role is to manage the Team of Care workers, Administrating medication, reporting to Management.

Emma

Emma Allen

Job Title: Supervisor

Joined: 2018

Emma has been at Wheathills House for 5 Years and as a Supervisor for 2 Years. Her role is to manage the team of care workers, administrating medication and reporting to Management.

No image found

Abbie Whitehouse

Job Title: Deputy Care Manager

Joined: 2020

Abbie started on care 5 years ago and has been a Supervisor.


She has now taken on the role of Deputy Care Manager.

No image found

Annie Lawrence

Job Title: Supervisor

Joined: 2022

Annie has been part of the team for 3 years. Her role is to manage the team of Care workers, administrating medication, reporting to management.

No image found

Emma Wright

Job Title: Supervisor

Joined: 2021

Emma has been part of the team for 4 years. Her role is to manage the team of Care workers, administrating medication, reporting to management.

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