Regency Care Home

Queensferry Gardens, Shelton Lock, Derby DE24 9JR
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9.2 23 Reviews
  • Regency Care Home, Derby
Regency Care Home, recently refurbished to a high standard, provides a safe and homely environment within a real village community, delivering high-quality care and support.

Situated in a peaceful residential area on the outskirts of Derby, the home is conveniently positioned within easy reach of local amenities, including convenience stores, a GP practice, a library, and a local bus route offering direct access into Derby city centre.

The home is thoughtfully designed to offer both comfort and community, with the building divided into four welcoming wings: Tudor, Windsor, Coronation, and Balmoral. These areas accommodate all 61 individual bedrooms, each designed to offer privacy and a personal sense of space.

Residents can enjoy comfortable, spacious lounges and dining rooms throughout the home, enabling them to engage in community life whenever they choose. There is plenty of space for group activities, events and social gatherings, whilst quieter areas are always available for those who prefer a more peaceful setting.

Regency Care Home offers the perfect balance of independence, companionship and dedicated support.
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Care Provided by Regency Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Gardens
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1150
  • Self-Funded Residential Dementia Care: £950 – £1250
  • Self-Funded Nursing Care: £1050 – £1350
  • Self-Funded Nursing Dementia Care: £1150 – £1450

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Regency Care Home to find out the exact price for your requirements.

Contact Regency Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Regency Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Ely (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Visitors are welcome at any time, with no set visiting hours. They are free to come and go as they please, offering maximum flexibility during their stay.

Parking

  • The car park is conveniently located onsite, providing easy access for visitors. It offers ample space for both short and long-term parking needs. The facility is secure and accessible to all guests, ensuring a hassle-free experience when arriving at the location. Visitors can expect a straightforward and efficient parking process upon arrival.

Regency Care Home Reviews (23)

9.2

Regency Care Home has a Review Score of 9.2 (9.189) out of 10, based on 11 reviews in the last 2 years.
Over all time Regency Care Home has 23 reviews.

Overall Experience
  • 13
  • 9
  • 0
  • 1
  • 0
Date Published
  • 23
  • 3
  • 11
  • 11
  • 12
Reviewer Connection to Regency Care Home
  • 12
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from S R (Wife of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this nursing home for just five weeks. He went in with several health issues, which were not addressed at his last care home. He has been on medication and treatment, having had visits from the local matron and GP. The manager, nurses and carers at Queensferry Court are all excellent,
kind, caring and attentive, and I cannot recommend them highly enough. I wish I had moved him there months ago and am happy he is now being well cared for.
Reply from Lee Langley, Registered Manager at Regency Care HomeThank you so much for your very kind review, myself and the team work to ensure that all of our residents receive good quality care. I will ensure that your kind words are passed over to the wider team.
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Review from Irene A (Friend of Resident) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely care home! All the staff I have spoken to are very friendly, caring and kind. Nothing is ever too much trouble. I visited the home twice to visit a dear friend of mine who was staying there for a couple of weeks before returning home. We were a little sceptical that our friend would improve
enough to return home in the short space of 2 weeks, but she did! Somehow, with their input, our friend was fit and well enough after just 10 days, to return home with a care package. We cannot thank Queensferry Court enough for all they did for our friend. She has no family, only us, and we would not think twice about having to bring her back to this home, if ever needed. Would give more stars if we could.
Reply from debbie boyd, marketing at Regency Care HomeThank you for your kind review. We are so pleased our home exceeded your expectations. The whole team really does make our home so friendly and warm, as do all the residents who join us. We are glad your friend has recovered and she is welcome to be part of the Agincare family anytime.
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Review from John D (Son of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was taken to Queensferry Court from Derby Royal Hospital. He was recovering from a broken hip but the associated trauma had severely affected his dementia and was clearly nearing the end of his life.
He was at Queensferry for approx 2 weeks and during that time was extremely well cared for.
Due to Covid-19 restrictions, we were unable to visit however the level of communication and feedback that we received was excellent at all times.
I am happy that my dad was in the best possible place when he died and I would like to thank all at Queensferry Court for their all-round caring attitude.
  • Facilities
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  • Cleanliness
  • Treated with Dignity
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.189)

Overview of Review Score

The Review Score of 9.2 (9.189) out of 10 for Regency Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.512 for Regency Care Home is calculated as follows: ( (71 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 129 Ratings = 4.512
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.677 Points relating to the number of positive Reviews for Regency Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 11 Positive Reviews ÷ 12.2 = 0.902
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2023

Overall Inadequate

  • Caring Good
  • Effective Inadequate
  • Responsive Good
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Samantha Ely

Job Title: Interim Manager

Interim Manager at Regency

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Regency Care Home to verify any information. View our terms and conditions. Regency Care Home has an Enhanced Service - more info.