Alexandra House

1 Narborough Road, Huncote, Leicester LE9 3AW
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2 Reviews
  • Alexandra House, Leicester
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Top Class Care Ltd

Person in charge

  • Alexander Shilcock (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (17)
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Alexandra House Reviews (2)

Over all time Alexandra House has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 2
Reviewer Connection to Alexandra House
  • 1
  • 1
Total of 2, showing 1-2
Review from Debbie (Daughter-in-law of Resident) published on 3 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care and compassion for the residents. Very effective communication with residents families. High standard of safety and cleanliness. Would 100% recommend this lovely care home and have done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah W (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, welcoming home with caring professional staff.
My grandma went to the home when she was 90. She was very used to being on her own but could no longer take care of herself. Visiting her in her room is like going to a her home or a bed/breakfast. The staff are warm and welcoming and unlike
other homes, I have visited for other relatives, the staff rarely change. They now know my grandma like I do.
My grandmas is currently receiving ‘end of life care’ and I couldn't be any more reassured and at ease with the way she is being looked after. The staff show her care and concern as well as amazing patience and expertise. I'm glad my grandma is being looked after there - better care than I could hope to provide.
Thanks go to all the staff there and the owner (who I am sure is a strong influence in the ethos of the home).
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Alexandra House

What types of Care is Alexandra House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alexandra House have?

There are 17 Single Rooms.

What are the Facilities & Services at Alexandra House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Alexandra House to the centre of Leicester?

6.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra House to verify any information. View our terms and conditions. Alexandra House has an Basic Service - more info.