






Orchard Manor View, in Leicester, is located within a quiet residential area and provides a peaceful and secure environment for people aged 55 and over who are living with Alzheimer's disease, dementia, are frail or in need of support or care.
Orchard Manor View is surrounded by relaxing grounds that create a perfect holistic care setting.
A range of facilities are on offer to service user's including: a multi-sensory room, spacious bedrooms...
Care Provided by Orchard Manor View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are reviewed annually, on the 1st of January.
The price(s) shown are provided by the care home. Contact Orchard Manor View for full pricing details and T&Cs.
Contact Orchard Manor View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Orchard Manor View Ltd
- Private Owned
Person in charge
- Shannon Newham(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 2
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (22)
Visiting
- Visitors to the home warmly welcomed and received. Just request that mealtimes should be respected and visitors avoid these times. Please call the home for further information.
Parking
- Plenty of on-site parking.
Orchard Manor View Reviews (68)
Orchard Manor View has a Review Score of 9.3 (9.344) out of 10, based on 20 reviews in the last 2 years.
Over all time Orchard Manor View has 68 reviews.
We would recommend this care home to anybody. It is excellent!
They were so patient and understanding with her, as she tends to get very confused at times.
Thank you for everything you do
Keep up the amazing care
Orchard Manor View is a very good care home. My mum has been a resident for 11 months and is happy and safe there.
I would recommend this home
In fact, I would go as far as to say that I don't think my mother would be with us now if it wasn't for the dedication, the care, the professionalism, and most of all the love that the staff extend to every single resident.
When my mother first went there, I was told by the owners that when they designed Orchard Manor View and created the ethos surrounding it, they thought it must not only meet the physical and well being needs of the residents, but that every resident would be treated as if they were family - And I see on a day-to-day basis that that is exactly what happens.
All the staff go above and beyond to ensure that each and every resident is "family" and cared for on every level - from her amazing room, to the fabulous food to the dedication, care and love given to her
I can't thank them enough
My mother moved into Orchard Manor View almost 3 years ago. I was initially concerned how she would get on, as she had lived alone for over 30 years and didn't like to mix with lots of people.The care home is an ideal size for her, not overwhelming, and she gets on well with many of the other residents. It is very clean and fresh (I even heard this one day from a visiting ambulance team). Although my mother has limited mobility, she joins in the many activities: artwork, exercise, bingo, dominoes and helping in the garden (to name a few). They often have visiting entertainers. The food is excellent and the cook bakes very impressive birthday cakes for the residents. We have an excellent relationship with the management team who always act very professionally. The staff seem very friendly and helpful whenever we visit. There doesn't seem to be a problem getting a doctor to visit if required. Having had a little experience of other places, I am very pleased that I chose this care home.
My mum has been a resident at this lovely home for nearly three years. I cannot fault the care she has received during that time. When I visit mum I leave content knowing that she is in safe hands. I can read my mum and know if she is not happy and on the rare occasion that I raised a concern/issue it was resolved quickly. The home is spotless and furnishings etc are of good quality and taste.
Mum has always had a good appetite and mostly her needs have been met regarding her diet, she only complained on the odd occasion if the meal was something she didn't like in which case the cook was happy to offer an alternative.
I would say from my observations that my mum and other residents are treated with love, care and dignity and the staff are more like family. My mum is at the latter stage of her life and I have been overwhelmed by the love I have witnessed from the staff for my mum. Thank you x
It gives me such peace of mind to know that my Sister is being cared for in such a wonderful environment.
My mother has been a resident here for approximately three years. For all of this time the staff have been very pleasant giving constant support and care. The home is kept spotlessly clean and fresh smelling. At meal times there is a varied choice of good quality food made on site. During the day many activities are available to amuse the residents. Finally, my mothers medication is provided daily by a trained member of staff. Yes she's very well looked after.
There is a definite lack of compassion/knowledge and skill, in relation to supporting residents with Dementia. We were regularly informed of Mums 'aggressive behaviour' as if she was a naughty child.
When in hospital, Mum was described as 'a delight'. They noted Mum was 'occasionally 'agitated during personal care'. However, in several weeks of 1-1 support, there was no report of 'aggressive behaviour' at all from the hospital.
When Mum returned to OMV, we were immediately informed of Mums 'aggressive behaviour' again!
Were sorry to hear you were unhappy with your experience. Your mother was placed with us following the wishes of your father and younger sister, who both expressed overwhelming satisfaction with the care provided. Unfortunately, due to ongoing family disputes and continued inappropriate behaviour...
In the main staff were helpful, but the management were both evasive and disorganised.
My mother in law has advanced dementia and the way she was spoken about was a kin to describing a naughty child. They lacked both empathy and understanding of her situation and did not demonstrate the type of skill you would expect of a home advertising themselves as experts in advanced and complex dementia. There was a general sense of defensiveness demonstrated by management when questions were asked about on going health issues and wouldn't recommend this home for anyone you love.
Were sorry to hear you were unhappy with your experience. Your mother-in-law was placed with us following the wishes of your father-in-law and sister-in-law, who both expressed overwhelming satisfaction with the care provided. We refute the suggestion that management was defensive; our manager...
Orchard Manor View describe themselves on their website as "experts in advanced/complex dementia." Sadly, from our family's experience with our Mum this claim could not be further from the truth. Time and again, we were told of Mum's so-called "aggressive behaviour," but what we actually witnessed was a lack of empathy, compassion, and true understanding of dementia from the management. Mum relies on walking aids, yet these were taken away at one point because she had supposedly "attacked staff." Her Doll was also taken away from her as Mum apparently "weaponised" it!!!!! My mother is a very frail elderly lady weighing just over 7 stone, with arthritis, two hip replacements, and a serious heart condition (she has already undergone a triple heart bypass). Removing her walking aids left her vulnerable and struggling to move around. This was heartbreaking to witness!! The home itself is extremely basic, despite their NEW website describing it as "luxury 5 star." Which it is NOT
Were sorry to hear you were unhappy with your experience. Your mother was placed with us following the wishes of your father and younger sister, who both expressed overwhelming satisfaction with the care provided. Unfortunately, due to ongoing family disputes and continued inappropriate behaviour...
Orchard Manor View is an excellent care home. I am very pleased with the quality of the home and, most importantly, the care of the residents. Although my grandmother unfortunately didn't get to spend as much time at home, she was really happy and safe here. I would like to thank all the staff for their kindness and support, and a special shout-out to all members of staff who were extremely caring and showed our family compassion through the later stages of my grandmother's journey.
We needed to move my late mother-in-law with Alzheimer's to somewhere more local and visited a lot of local care homes to select one. From the moment we turned up unannounced one weekend to have a look around we were instantly impressed by the staff with their knowledge; friendliness and professionalism. We were made to feel welcome, the home was clean and the staff were engaging. When it came to moving her in they did anything they could to help and settle her in. Every time we visited we never found her on her own. She was always being looked after. If we needed help whilst visiting a member of staff was always readily available to help in any way they could. When it came to switch from private funding to local authority they did everything they could to help with the process. When she passed away the staff were genuinely upset yet still did everything they could on the day to help. I would like to go on record to thank all of the staff for all of their support and care.
Orchard Manor View is warm and comfortable. Mum is well-fed and supported. Mum is happy with activities Monday to Friday. The staff are very pleasant. Mum is well attended to.
My first attraction to the home were the layout and the rooms. Mostly on ground level with large windows and French doors which face onto garden or courtyard. Feels like you are sitting in your own lounge watching the birds and other wildlife. The rooms and bathrooms are large, beautifully designed and impeccably clean. Staff are helpful and friendly. Varied food and drink are home-cooked and provided all through the day. Activities are provided morning and afternoon and are interesting and fun. Medication is administered professionally and the home has a good relationship with the GPs. Moving from your own home into a residential home is a big step, especially if you have dementia. Understandably it takes a while to settle in and for residents and staff to trust and know each other. My mum is happy and relaxed and has fun. It's lovely to hear her say... oh we have had a laugh today... Thank you all at Orchard Manor.
Very impressed with the care at this home. The staff are very welcoming and friendly and take great care of the residents, always checking on them and making sure they are comfortable and happy. The home is incredibly clean and all the meals are fresh. The residents are able to move freely and engage in activities if they wish. It is always scary moving a relative into a home and leaving them with someone else but I feel relieved knowing that my grandmother is being well taken care of.
I visited a close family friend here and was dreading it as have always heard care homes are not pleasant places. However, upon entering Orchard Manor View I was welcomed so warmly and impressed with the beautiful surroundings. It felt like I was in a boutique hotel and my friend was genuinely happy to be there! She told me how well looked after she was and how she enjoyed the 'home'; comforts, food and the company of the staff who looked after her really well. My preconceptions of a care home were all proved wrong by Orchard Manor View.
Mum and Dad have been in Orchard Manor View for 6 years now. They have a double room so they can be together. Both are settled and have the best care we as a family could wish for. The staff are all so caring and friendly and nothing is too much trouble. They are both looked after so well and we are all so grateful to them.
Having viewed a number of establishments to place my lifelong friend I chose Orchard Manor View which surpassed both my and my friend's expectations. We do not see it as a home, we view it as a hotel with support and care 24/7. Nothing is too much trouble for the friendly, well-trained and caring staff. I would be happy to go there if the need ever occurred. The captain of the ship heads a first crew making what could be a traumatic time into an easy move.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Orchard Manor View.
There are no upcoming events for Orchard Manor View.
Awards / Recognitions (8)
- 28 Feb 2023Recipient: Orchard Manor View
- 30 Jun 2022Recipient: Orchard Manor View
- 30 Jun 2021Recipient: Orchard Manor View
Accreditations
There are no accreditations posted yet for Orchard Manor View.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Orchard Manor View
What types of Care is Orchard Manor View registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Orchard Manor View have?
There are 22 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Orchard Manor View?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Orchard Manor View to the centre of Leicester?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
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