Orchard Manor View

34 Robert Hall Street, Leicester LE4 5RB
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9.5 67 Reviews
  • Orchard Manor View, Leicester
Orchard Manor View, in Leicester, is located within a quiet residential area and provides a peaceful and secure environment for people aged 55 and over who are living with Alzheimer's disease, dementia, are frail or in need of support or care.

Orchard Manor View is surrounded by relaxing grounds that create a perfect holistic care setting.

A range of facilities are on offer to service user's including: a multi-sensory room, spacious bedrooms with wet room style en-suites, a large multi-functional room, themed lounges, computer facilities and a serene courtyard.

Orchard Manor View aims to bring warmth, independence, care and support to each resident so that staff can improve their quality of life and provide peace of mind in a clean, comfortable, safe and friendly environment.
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Care Provided by Orchard Manor View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1130 – £1250
  • Self-Funded Residential Dementia Care: £1130 – £1250
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1370

Our weekly fees are reviewed annually, on the 1st of January.

These prices are only a guideline, please contact Orchard Manor View to find out the exact price for your requirements.

Contact Orchard Manor View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Orchard Manor View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Orchard Manor View Ltd

Person in Charge

  • Shannon Newham (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors to the home warmly welcomed and received. Just request that mealtimes should be respected and visitors avoid these times. Please call the home for further information.

Parking

  • Plenty of on-site parking.

Orchard Manor View Reviews (67)

9.5

Orchard Manor View has a Review Score of 9.5 (9.451) out of 10, based on 21 reviews in the last 2 years.
Over all time Orchard Manor View has 67 reviews.

Overall Experience
  • 61
  • 3
  • 0
  • 0
  • 3
Date Published
  • 67
  • 13
  • 13
  • 21
  • 46
Reviewer Connection to Orchard Manor View
  • 24
  • 11
  • 8
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from Wendy B (Daughter of Resident) published on 5 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Orchard Manor View from hospital after breaking a bone in her hip. My mum is 93 years old. The staff have been excellent. I cannot fault the care my mum has received. Since being in the home she has had a chest infection and a few other problems. The staff have dealt with everything
very efficiently. They treat my mum with dignity and contact me regarding her treatment. My mum is very happy in the home. My sisters and I are very content with the care our mum receives.
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Review from Angela G (Niece of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchard Manor View, I am so happy I have found such a lovely home for my aunt.
Modern, spacious, ensuite bedrooms overlooking the gardens, tastefully furnished and decorated lounges.
A residents kitchen, which is like a home from home. A large activities room, which is so important for mental stimulation
with daily activities.
Excellent food and dining room, clean in every area.
The staff are very caring and approachable. Residents are treated with dignity and respect. The standards are very high in all respects.
I cannot fault this home, it is a credit to its owners, the management and excellent staff.
Reply from Shazia Govani, Director at Orchard Manor View
Thank you for your wonderful heartfelt words, it means so much to the whole team here at Orchard Manor View.
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Review from Paul H (Son of Resident) published on 29 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother with late-stage dementia moved to the home after a spell in hospital. Throughout her stay, before she passed away, the home and the care were both excellent; the rooms with opening doors onto the garden/patio are clean, bright and well-maintained The activities and company gave her the mental
stimulation that she had not had when she was living alone in her house and she became noticeably brighter and more interested in those around her after moving in.
The staff is always alert throughout the day and night; when my mother had a fall late one night they administered first-aid and called the paramedics on the spot. When it came to end-of-life care the staff treated her, and me, with dignity and respect which helped to ease a difficult time. All in all, highly recommended.
Whilst this is not the least expensive care home, the quality of the building and staff makes it excellent value for money.
The cakes in the visitor's kitchen are also highly recommended.
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Review from Moira B (Daughter of Resident) published on 12 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home exceptionally clean. All staff are attentive, polite and very approachable. All meals are carefully thought out and well prepared. Rooms are spacious and all en-suite, also each room has a door to the garden which is secure.
All in all my mother has an enjoyable stay and is looking forward
to going for more respite care.
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Review from Margaret O (Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been here for only one month I cannot make long term judgements. Short term the only word to describe my care is excellent.
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Review from Hetal T (Regular Volunteer) published on 29 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Manor View has a great combination of experienced friendly staff and excellent modern living facilities. Service users are often telling me how good the carers are and how tasty and filling the meals are in the restaurant style kitchen. Would without a doubt recommend this home to family and
friends.
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Review from William K (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all so kind and caring. The food is a very high standard. Cleanliness is 100%. This is the best care home in Leicestershire. There is nothing we can fault about it.
Reply from Shazia Govani, Director at Orchard Manor View
Very pleased to see that all the hard work and dedication of our staff is reflected in such a wonderful response.
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Current Review Score: 9.5 (9.451)

Overview of Review Score

The Review Score of 9.5 (9.451) out of 10 for Orchard Manor View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.451 for Orchard Manor View is calculated as follows: ( (196 Excellents x 5) + (14 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (22 Very Poors x 1) ) ÷ 246 Ratings = 4.451
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Orchard Manor View is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

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