Orchard Manor View

34 Robert Hall Street, Leicester LE4 5RB
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9.5 67 Reviews
  • Orchard Manor View, Leicester
Orchard Manor View, in Leicester, is located within a quiet residential area and provides a peaceful and secure environment for people aged 55 and over who are living with Alzheimer's disease, dementia, are frail or in need of support or care.

Orchard Manor View is surrounded by relaxing grounds that create a perfect holistic care setting.

A range of facilities are on offer to service user's including: a multi-sensory room, spacious bedrooms with wet room style en-suites, a large multi-functional room, themed lounges, computer facilities and a serene courtyard.

Orchard Manor View aims to bring warmth, independence, care and support to each resident so that staff can improve their quality of life and provide peace of mind in a clean, comfortable, safe and friendly environment.
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Care Provided by Orchard Manor View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1130 – £1250
  • Self-Funded Residential Dementia Care: £1130 – £1250
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1370

Our weekly fees are reviewed annually, on the 1st of January.

These prices are only a guideline, please contact Orchard Manor View to find out the exact price for your requirements.

Contact Orchard Manor View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Orchard Manor View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Orchard Manor View Ltd

Person in Charge

  • Shannon Newham (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors to the home warmly welcomed and received. Just request that mealtimes should be respected and visitors avoid these times. Please call the home for further information.

Parking

  • Plenty of on-site parking.

Orchard Manor View Reviews (67)

9.5

Orchard Manor View has a Review Score of 9.5 (9.451) out of 10, based on 21 reviews in the last 2 years.
Over all time Orchard Manor View has 67 reviews.

Overall Experience
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Date Published
  • 67
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Reviewer Connection to Orchard Manor View
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Total of 67, showing 21-40
Review from Susan B (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in the care home for nearly two years now, she has been treated with the utmost respect. All the staff are very kind and friendly. The rooms and building are kept very clean and tidy. Mum enjoys her food there, as well as most of the activities that are put on daily. Thanks to
all at Orchard Manor View.
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Review from Janet G (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad have been residents of Orchard Manor View Care Home since March 2021 and are extremely happy there. The care they receive is excellent, the staff pride themselves in making sure their personal care is constantly of a high standard. All their ongoing and increasing needs are attended to promptly
and efficiently.
After two and a half years, I continue to be impressed with Orchard Manor View and have a good relationship with the longstanding staff who are all very experienced and so caring.
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Review from June N (Daughter of Resident) published on 29 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchard Manor View and all the staff are absolutely amazing, compassionate, caring and professional at all times. This home is without question the best in Leicestershire. It's spotlessly clean and has everything you could ask for. The private rooms are exceptional and have the feel and look of a five-star
facility whilst still feeling like your home. I cannot recommend Orchard Manor View highly enough. My mother has never looked as well or been as happy as she is here. Thank you.
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Review from A H (Daughter-in-law of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say a big thank you to everyone at Orchard Manor View for looking after my late father-in-law. While visiting him at the care home, he was always looking very dignified and well-dressed. They seem to have very well-trained staff who take care of looking after every resident's individual
needs. I would have to give it a five-star rating for its cleanliness - the whole care home is very well maintained. Thank you.
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Review from S H (Son of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say this care home is amazing. The staff are very well trained, helpful, knowledgeable, and above all caring. My late father was treated with utmost dignity. It was nice to see him treated as a human. Every aspect of his needs were catered for by the care home. The home is very clean
and well maintained. I would like to thank all the staff for looking after my dad.
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Review from R P (Daughter of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went to Orchard Manor View and spent his final days there. The home is beautiful, staff are amazing, made my dad feel like he was one of their own. He was treated with the most dignity and care that was very important to me and the staff welcomed me into the home and supported me with Dad's illness
until he passed away. This home is immaculate. Clean, tidy and welcoming.
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Review from L P (Daughter-in-law of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home! Staff are so friendly and welcoming, nothing was too much trouble. The home is so clean and homely. Staff made my father-in-law feel comfortable and safe. In his final days, he was treated with dignity and respect and supported my wife throughout.
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Review from Denise W (Ex Family Member) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My ex-husband spent his final weeks in Orchard Manor View. The service they provide is outstanding. The home is spotless, residents are cared for like family members. I would very highly recommend this home to anyone looking for care for a loved one.
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Review from Ross E (Daughter of Resident) published on 28 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Orchard Manor View last year and it was one of the best things that has ever happened for her. From the offset of making an enquiry as to their facilities and availability, they were professional and yet so caring. They asked many questions about Mum, including what she liked, her
interests and what she struggles with. It is as if Mum is in a five-star hotel as nothing is ever too much trouble. Many of their staff have been with them for years, which means their staff and guests get to know each other well. I worried when Covid hit but they ensured all residents and staff were kept safe. They rightly ensure we have negative LFTs before we go anywhere near the visiting area so you know when you go in, you know that you are not taking Covid in with you. The team (more like a family) are so openly caring and it is a credit to them that the residents, including my mum, think so highly of them all, as does our family.
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Review from Samantha B (Granddaughter of Resident) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandparents have been here a few years and we are all very impressed with the facilities. The care home is very clean and welcoming to guests and the staff are lovely. It’s reassuring to know that they are in such a nice environment.
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Review from Claire S (Friend of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Manor View is a beautiful place, and everyone who works there is very caring and treat all of the residents like they are family members. Excellent facilities. It feels very safe and secure. I was impressed with the Covid secure measures that have been put in place. I highly recommend Orchard
Manor View.
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Review from Katrina H (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Manor was recommended to me by a colleague. My mother has been a resident for 6-months or so, and I couldn’t be happier with the level of care she constantly receives. Nothing is too much trouble - staff are always helpful and knowledgeable. It’s a great comfort knowing my mum is safe and well
looked after here. The facilities are excellent; it’s like a 5-star hotel, Mums room is spacious and provides everything she needs. Even in these truly difficult times, my mum has settled in and is happy and content at last. This is all thanks to the brilliant, professional, warm and friendly staff. I cannot thank them enough. If you are looking for care for a loved one or even for yourself in the area, then look no further. It really is a lovely home. Well done everyone, you are a great team.
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Review from Katie N (Friend of Resident) published on 4 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always so lovely with outstanding customer service. Always made to feel welcome when visiting my friend. Very clean and great facilities too. It is always friendly and warm. Thank you, Orchard Manor View.
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Review from Kimberley N (Friend of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely, relaxed and peaceful care home. The staff cannot do enough for the residents and have a very welcoming and friendly vibe. I love the different lounges and facilities, especially the African lounge. Such a lovely place to spend time with loved ones. I cannot recommend this place enough.
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Review from Todd B (Grandson of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow to the site, so modern and truly is beautiful scenery. Such a wonderful and delightful care home, so much positive energy from the carers and the residents from my last visit in December, I know my grandad will be well cared for. Overall incredible!
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Review from Marilyn H (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to make but having discovered Orchard Manor View, I can honestly say that I feel happy because I know my mother is safe and being cared for. She loves being with the other residents in the sitting room where daily activities take place. Though she does not always take part,
as she is very frail and does sleep a lot, but because there is something going on every day, she seems to take an interest. Recently, she had her 93rd birthday. Family and friends could not visit owing to the Coronavirus rules, but all the staff at the home made sure she had a lovely birthday. Her birthday cake was amazing. It meant a great deal to us, as a family, to know that her birthday had been celebrated by everyone.
Her health is declining but we know that all the staff are caring for her and keeping her safe. It helps to know that the decision we made was the right one and more especially that we found the right home.
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Review from Gursharn P (Friend of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find that all the staff at Orchard Manor are extremely helpful and welcoming on arrival. All the residents are happy and receive quality care from highly trained, friendly and attentive staff who we can trust completely. I would highly recommend Orchard Manor to anyone, as we have had an excellent
experience with them.
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Review from Chandrika L (Daughter-in-law of Resident) published on 20 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
You can feel the warmth and are welcomed as soon as you enter Orchard Manor View. Everyone was so friendly, and the home is immaculately spotless.
Lovely home for our family members; really enjoyed visiting a clean, warm and very well furnished home.
Absolutely perfect, couldn’t ask for more.
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Review from B G (Sister of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, very frindly.
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Review from Sally R (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family has had such a positive experience with Orchard Manor View, we couldn't feel more supported. The home itself is so clean, comfortable and modern. It is a very pleasant environment. We are very pleased with all the care my mum receives, and the ethos for care in the home. I wouldn't hesitate
to recommend Orchard Manor View to anyone for the best care for their loved ones.
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Current Review Score: 9.5 (9.451)

Overview of Review Score

The Review Score of 9.5 (9.451) out of 10 for Orchard Manor View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.451 for Orchard Manor View is calculated as follows: ( (196 Excellents x 5) + (14 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (22 Very Poors x 1) ) ÷ 246 Ratings = 4.451
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Orchard Manor View is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

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