Orchard Manor View

34 Robert Hall Street, Leicester LE4 5RB
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9.5 67 Reviews
  • Orchard Manor View, Leicester
Orchard Manor View, in Leicester, is located within a quiet residential area and provides a peaceful and secure environment for people aged 55 and over who are living with Alzheimer's disease, dementia, are frail or in need of support or care.

Orchard Manor View is surrounded by relaxing grounds that create a perfect holistic care setting.

A range of facilities are on offer to service user's including: a multi-sensory room, spacious bedrooms with wet room style en-suites, a large multi-functional room, themed lounges, computer facilities and a serene courtyard.

Orchard Manor View aims to bring warmth, independence, care and support to each resident so that staff can improve their quality of life and provide peace of mind in a clean, comfortable, safe and friendly environment.
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Care Provided by Orchard Manor View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1130 – £1250
  • Self-Funded Residential Dementia Care: £1130 – £1250
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1370

Our weekly fees are reviewed annually, on the 1st of January.

These prices are only a guideline, please contact Orchard Manor View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Orchard Manor View Ltd

Person in Charge

  • Shannon Newham (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors to the home warmly welcomed and received. Just request that mealtimes should be respected and visitors avoid these times. Please call the home for further information.

Parking

  • Plenty of on-site parking.

Orchard Manor View Reviews (67)

9.5

Orchard Manor View has a Review Score of 9.5 (9.451) out of 10, based on 21 reviews in the last 2 years.
Over all time Orchard Manor View has 67 reviews.

Overall Experience
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Date Published
  • 67
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Reviewer Connection to Orchard Manor View
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Total of 67, showing 41-60
Review from Barbara T (Friend of Resident) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, I have visited a few homes before, but this one really stands out. I have visited Orchard Manor a few times now and I always look forward to coming back each time. It doesn’t feel like a care home, more like a 5-star hotel.
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Review from Gordon H (Son of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's early days yet, but I can see that Mum is being well cared for which means a lot to me.
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Review from A W (Great-Niece of Resident) published on 26 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came up from London a few weeks ago to visit my great aunt, with my mum. What a lovely home Orchard Manor View is, it's so clean and very well presented.
My great aunt seems so very happy here and all the staff are very kind and caring towards her and the other residents, which was very reassuring
for us to see. I especially loved the hand-painted murals on the walls.
Cannot say enough about how lovely the staff were to us and how very welcome they made us feel. I will definitely be visiting again the next time I'm back in Leicester. Five stars!
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Review from S C (Daughter of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all the staff at Orchard Manor View for the caring and help in all her needs.
My mother was very happy with all the staff and management.
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Review from Jean R (Resident) assisted by family/friend published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is like staying in a large guest house. It has a very friendly atmosphere and I get all the help I need with getting up in the morning and getting to bed. We have someone who does activities with us most days and we can sit out in the garden when the weather is nice. They are also organising
a summer outing for us. It is lovely having quiet sitting rooms you can go to if you have a visitor. I don't think you would find a better place.
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Review from Sajida D (Daughter of Resident) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a stroke earlier this year and his memory had been affected as a result of this. He had lost a lot of weight and become weaker and found it difficult to move around. It had a tremendous effect on his confidence. I, as a daughter, was very afraid and nervous about placing him in a care home.
Orchard Manor View has put my mind at rest and I feel reassured that my dad is looked after well. Every time I visit him, he is treated with respect and I love that. Orchard Manor is a pleasant care home, very spacious, and clean. All the staff are friendly, always smiling and are approachable. The care home has a warm and welcoming feel to it. It also has four big family lounges to sit and spend quality time with my dad. The management have catered for my dad's dietary requirements (Halal food). My dad is encouraged to be involved in the daily activities that they have. Every day I have visited my dad and I've seen a difference in him. He is so happy, and seeing him happy - makes me happy.
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Review from Trishna S (Regular Volunteer) published on 29 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent standards within the care home and all staff members are always friendly to approach on all queries.
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Review from S T (Niece of Resident) published on 19 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
So very impressed with Orchard Manor View. As soon as we entered we were greeted with smiles and friendly staff. The home is very clean and has a very calming feel about it. My aunt seems very happy here and especially loves the activities. I would highly recommend Orchard Manor View to anyone looking
to place their loved ones in a clean, modern and caring home!
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Review from B J GP (Regular Volunteer) published on 28 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regularly visit the home and the standard is very good, the staff are all very caring and show respect and dignity towards the residents. There is a wide range of activities taking place and the facilities are very good. Along with a wide choice of food and drink always offered. The rooms and general
overall is very clean and the residents are safe and secure. The residents seem to be happy, management is always happy to please and go that extra mile.
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Review from Jackie J (Daughter of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother moved into Orchard Manor View in June 2018 following a stroke and the sudden onset of vascular dementia. I spent some time researching a care Home and chose this one as it is modern, light, and clean with a lovely feeling to it. The bedrooms are a good size and comfortable and have big well-equipped
en suite shower rooms. There are several very nice lounge areas to sit in when visiting and a well-equipped kitchen to make drinks and have snacks which all help to make visiting a pleasant experience.
But the main reason my Mum moved in is that the staff are all very warm, kind caring people who treat my mum with respect, kindness and patience. The food served to the residents appears to be of a good standard and there are always options. All of the staff are approachable and welcoming. It is a good and well-run care Home.
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Review from Curt G (Regular Volunteer) published on 6 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is extremely clean. Facilities are to an excellent standard. Staff are all friendly and the resident capacity is at a level where you feel the staff can support the residents on a more one to one basis.
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Review from Kerry G (Daughter of Resident) published on 11 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a fantastic friendly place where residents receive the highest quality care and are treated with such dignity and respect. There is always something going on for everyone to enjoy and participate in. Highly recommended.
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Review from Natalie W (Granddaughter of Resident) published on 8 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been greatly impressed with Orchard Manor View and the care provided to my grandma since she moved in over a year ago. The staff are friendly and seem to really care for the residents who they take the time to get to know. The home is clean, light and does not smell. The bedrooms are spacious
and the residents are able to bring in pictures etc to make it theirs. There are several lounges you can use when visiting and daily activities for the residents.


My grandma is happy there and considers Orchard Manor View 'her' home rather than 'a' home which I think is the most important thing we could want from a care home.

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Review from Morris M (Son of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic care home. The care my mum receives is outstanding. The carers are wonderful. My mum has been in here for 12 months and is really happy.
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Review from Wendy H (Niece of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came from Lancashire to Leicester to visit my aunt. This was my first visit and I was told by my sister how wonderful the home was and how they cared for the residents. The standards were excellent and I totally agree with her choice of the home. I was extremely impressed I could not fault it. The
staff are amazing and the residents seem happy and relaxed. My aunt loves the home and has settled very well. It is like a home from home, extremely clean and tastefully furnished. Residents are encouraged to take part in daily living activities which is so important for dementia residents. I'm so happy my sister found this lovely home.
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Review from Patricia D (Daughter of Resident) published on 12 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Manor View is a fantastic care home. My mum became a resident there last September and the care she receives is exemplary. Everyone is so friendly and caring and always smiling. My mum is 96 and always said that she never wanted to go into a care home but she is really happy there. She went
into Orchard Manor View as she became too frail to be by herself and she says she likes it there because she feels safe. There are various activities each day and the hairdresser visits twice a week. Any worries about her health and they are straight on the 'phone to the GP. A big thank you to all the staff there for all that they do to make my mum happy and safe.
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Review from Martin B (Son of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my Mother on a regular basis - 3+ times per week. Every visit you are greeted as a friend. Always helpful, answer any questions I have. Always clean - never ever seen it dirty. Food is excellent, mum always talks about the food being good.


All staff look smart, neat and are always friendly.

The kitchen always open for guests to make drinks for themselves and residents - even snacks and cakes available - all in all a brilliant care home.
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Review from Clive G (Son of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff who are friendly and helpful. Home is maintained to a high standard and facilities are modern. Rooms are a good size with good furniture and décor.
I would recommend this home to anyone looking for a small residential home and where residents needs are met and individual care plans are
put in place.
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Review from Jane M (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Orchard Manor View in September 2016.
Since she has been there her heath has improved along with her confidence and mental state. She is cared for in a loving and compassionate way.
The staff have done everything they can to make mum feel at home and she is now very settled and happy.
She's thriving in a loving and inclusive environment. This is entirely down to the professionalism of all the staff.
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Review from Phyllis T (Daughter of Resident) published on 5 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our parents were in need of respite care which has now become permanent and we are so happy they have been able to stay at Orchard Manor View. The environment is lovely and very welcoming, and the staff are superb - they have a very good understanding of Mum & Dad's condition and treat them appropriately,
but with the utmost respect.
The home has a lovely atmosphere at all times. The food looks delicious and the idea of the residents' kitchen to make drinks and have snacks in is brilliant.
The transfer of our parents into full-time care has not been an easy choice, but we are very happy with how it has been handled by the home.
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Current Review Score: 9.5 (9.451)

Overview of Review Score

The Review Score of 9.5 (9.451) out of 10 for Orchard Manor View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.451 for Orchard Manor View is calculated as follows: ( (196 Excellents x 5) + (14 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (22 Very Poors x 1) ) ÷ 246 Ratings = 4.451
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Orchard Manor View is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Manor View to verify any information. View our terms and conditions. Orchard Manor View has an Enhanced Service - more info.