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Cherrytree Care Home

123 Station Road, Countesthorpe, Leicester, Leicestershire LE8 5TD
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my grandmother is so happy there and has everything she could possibly needAlfie G(Grandson of Resident/Service User)
Cherrytree Care Home, Leicester
This home is outstanding. From the moment I walked in I felt like it was home away from homeKenneth H(Relative of Resident/Service User)
Cherrytree Care Home, Leicester
Cherrytree Care Home, Leicester

Cherrytree Residential offers a wide variety of high-quality dementia, residential and respite care. Every resident receives specialist care, unique support and are at the heart of the care community.

Rated ‘Good’ by the Care Quality Commission (CQC) in June 2023.

The Home Manager was acknowledged for her excellence as a Rising Star Finalist in the LeicestershireLive Women in Business Awards 2021. Cherrytree is also proud to have won and be finalist in...  

Care Provided by Cherrytree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,150From £1,150

These prices are only a guideline, please contact Cherrytree Care Home to find out the exact price for your requirements

Contact Cherrytree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise McQuone(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (36)

Parking

  • Plenty of parking is available on-site for visitors to Cherrytree Residential. Additional parking on Station Road is open to visitors. Village Hall and Resident Car Parks are a few minutes walk from the care home.

Cherrytree Care Home Reviews (46)

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9.6

Cherrytree Care Home has a Review Score of 9.6 (9.628) out of 10, based on 22 reviews in the last 2 years. Over all time Cherrytree Care Home has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Sarah R (Daughter of Resident) published on 20 February 2026 Submitted via Website
Overall Experience

My father became a resident in November 2025, I cannot thank all the staff for their kindness, compassion and understanding in caring for my father in his final days. He settled very quickly, the staff were always happy in their work , the home was always clean and nothing was too much trouble . There were always plenty of staff and lots of opportunities for residents to engage in the many activities that were always happening. Thank you seems to inadequate for the reassurance you gave us as a family when my father needed it most .

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Mary L (Friend of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

Staff seem very caring. All the residents seem happy.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Joanne W (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Mum is always clean and tidy when I visit. The accommodation is always warm and welcoming. There seems to be a good range of activities for the residents to enjoy, plus tv/music in the day rooms. Private lounges are provided for quiet times and visiting with loved ones. Staff members are always pleasant and helpful and genuinely care for the residents. Overall, very pleased with the care mum receives.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Jacky B (Resident / Service User) published on 20 January 2026 Submitted via Postal Card
Overall Experience
I feel safe excellent very good.
Enjoy activities.

Enjoy snacks during the day.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from H V (Friend of Resident) published on 20 January 2026 Submitted via Website
Overall Experience

"I recently visited my friend's grandparent at Cherry Tree Carehome and was so impressed. The facilities are warm and very comfortable. It was lovely seeing the residents engaged in activities; the staff truly go above and beyond to create a vibrant, caring community."

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from David B (Son of Resident) published on 15 January 2026 Submitted via Postal Card
Overall Experience

I visit the care home weekly to visit my mum. I've had no problems what so ever, all the staff I have dealt with have been excellent. General conditions are good and the food is also good. The manager Louise runs a good ship, I always come away from there feeling my Mum is in good hands.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from C G (Daughter-in-law of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

Father in law is receiving excellent care. He was reluctant to go into a residental care home, but with help of staff, he has settled & is now happy & would not return to his own home to live alone. Great staff & he likes the food.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Tina W (Friend of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

We were welcomed by friendly staff on visiting a friend. The home is clean & warm. The residents are happy & well cared for. There are ratings that I am unable to answer as I have no knowledge of these topics. Overall I think this is a good home.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Nigel V (Nephew of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

Fabulous caring atmosphere, always a pleasure to visit and my Aunt is happy, clean and tidy and food always smells nice, cakes in the afternoon look lovely and tasty.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Chris W (Friend of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

Lounge clean and tidy. Decorated for Christmas. Staff very pleasant & helpful. Our friend very clean & cared for.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from E M (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

I am able to visit mum at Cherrytree Care Home and leave with the knowledge that she is happy, safe and well looked after 24 hours a day by the professional and very caring staff.

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from Nicholas S (Resident / Service User) published on 17 December 2025 Submitted via Website
Overall Experience

I've been here for a week now and I've never felt more welcome. The staff are so friendly towards me, I already feel like I'm home. The food is great and have no problem with my dietary requirements, (Diabetes). I'm sleeping better which is a bonus that I can only put down to the lack of stress I'm feeling. I've felt compelled to thank the management on such a great job they've all done. I'd like to especially thank Louise, (Manager), Liz, (Area Manager) and Kush, (Senior). All three are top of there game in my opinion. Thankyou

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from C M (Friend of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

The home is clean and well organised. Residents encouraged to be in the lounge, to take part in activities and keep limbs and minds working. Food is good as well as snack at coffee/tea breaks. Visitors made welcome. Pleasant garden area with shading when necessary. Carers excellent and willing to have conversations and a joke. Best home I have been in although others were in a different county!

Reply from Bernadette Cromwell, Head of Marketing at Cherrytree Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a lot to us and motivates our team to continue providing the best care possible.

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Review from C M (Husband of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

It was a massive shock for me when social care plus the home specialist confirmed that my wife required 24/7 care following a two week rest bite at Cherry Tree. On visiting on her second day she seemed very stressed which is understandable in new surroundings. As the weeks have gone by she has slowly but surely settled more into the home and that is with the wonderful help of such a caring staff and management team. They and myself have worked closely to ensure that the complications of my wife's health is fully understood and each person at the home has ensured a solution . As much as I miss my darling wife I know she is being well looked after surrounded by some really lovely people . They are definitely in my opinion the A team .

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you so much for a wonderful review. We will continue to support you both to ensure your experience is the best it can be! Thank you very much and i shall share your feedback with our teams.

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Review from J G (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

The staff are very welcoming. Always offer a drink on arrival. Room are kept clean. My parent seem dressed well in clean clothes. Outside of the building need some repairs. Safety for residents are good. Always seen lots going on. Sometimes seem short staff.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Hello, thank you for your feedback. Please do come and see us here at Cherrytree anytime. We are happy to help. We shall pass your feedback on to our amazing staffing team. Thank you

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Review from Geoff T (Son of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My mum seems to be very well cared for at Cherry Tree. The staff are very kind and supportive, including supporting my mum with things like hospital visits. During all the visits I've made to Cherry Tree I've found it to be clean with all residents appearing well cared for. I've always been able to have good, constructive talks with all management and senior carers at the care home and everyone seems responsive. Recently, when my mum has had to receive some attention from a GP, the staff have been kind enough to update me on quite a few occasions by calling me to let me know the outcome of a GP visit. There have been a couple of occasions where I felt I needed to prompt staff to take just a few extra steps to support mum, but in general the care has been really very good. As mentioned in some other reviews, the staff here really are the stars of the show.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you for your positive review, it is so lovely to read! As always please feel free to come and see us at any time! I shall ensure your review is passed onto our staffing team! Thank you

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Review from Jason R (Stepson of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My Step father was placed at the Cherry Tree care home due to his Parkinson's conditions. Genuinely couldn't have asked for a better service that the staff and Managment have provided whilst my step father was being cared for. Management always had time if I needed any advice etc and was always updated if any issues that needed to know regarding my step father. Thank you for a wonderful service Cherry Tree.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you so much for such lovely comments. As already discussed please do call us if you need anything at all! I shall ensure your comments are relayed to the team. Please continue to visit us and pop in. Wishing you all the best. Take Care.

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Review from Sarah M (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
The care that my dad is receiving is very good. The staff are incredibly kind and gentle with him and most of his needs are met. As he isn't mobile, it is great the staff are getting him out of bed and into a special armchair with wheels so he can be positioned in the lounge where he can be part of things and look out of the window. My dad seems mostly happy and content.
There are times however, when I have to ask the staff a number of times for things to be done for my dad. I feel that the intention to do the things is there but it is forgotten about. I am sure that most of the time, this is due to the staff being very busy.
Cherrytree Care Home is quite tired inside and out and the weeds and cobwebs could be cleared away. I'd like to cheer my dad's room up by putting up pictures and hanging the curtains properly. However, after many promises that it'll get done, it hasn't which is frustrating.

I visit my dad most days and it's clear that are staff are the shining stars of this care home.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you for your feedback. We will ensure we share this with the team and look into the points raised. We will closely monitor this and ensure improvements are made. Thank you again for your feedback, it is greatly appreciated.

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Review from Tracey B (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
We are happy that our mum is being looked after 24/7. She warm, comfortable and fed. My sister and I are pleased knowing mum is getting the care she needs.

We know she can be difficult sometimes but the carers cope with her well.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you so much for your lovely review, we will ensure your kind words are passed onto our care staffing team. Thank you from everyone at Cherrytree.

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Review from Louise S (Daughter of Resident) published on 17 October 2024 Submitted via Website
Overall Experience

Our dad had been a resident for most of 2024 and was very unwell for most of that time until his recent passing. The care he has received at Cherrytree Care Home has been second to none. Not only did they take amazing care of him, they also looked after my mum who was vulnerable and who spent a lot of time visiting. They always kept an eye on her and reported any concerns to us. I will be forever grateful to all the staff at Cherrytrees for the care and love shown to dad, my mum and all the other residents. It was always obvious that everyone was being taken care of extremely well. Thank you so much. I wouldn't hesitate in using your services again should the need ever arise.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

We are so grateful for your lovely review. We will most certainly share this with all of the staff here at Cherrytree. They all work very very hard and we are very proud of the care we deliver and each member of our team. We are always here for you all and feel free to pop in at anytime. Please pass that onto mum too. Thanks again, take care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Cherrytree Care Home.

Upcoming Events

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Awards / Recognitions (28)

  • 13 Mar 2026Recipient: Kara Healthcare
  • 13 Mar 2026Recipient: Kara Healthcare
  • 13 Mar 2026Recipient: Kara Healthcare

Accreditations

There are no accreditations posted yet for Cherrytree Care Home.

Meet the Team (1)

Louise McQuone
Louise McQuoneJob Title:Registered ManagerJoined: 2022

Louise is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Louise leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.

Frequently Asked Questions about Cherrytree Care Home

What types of Care is Cherrytree Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cherrytree Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cherrytree Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cherrytree Care Home to the centre of Leicester?

5.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherrytree Care Home to verify any information. View our terms and conditions. Cherrytree Care Home has an Enhanced Service -more info.