Care Provided by Fernleigh Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Fernleigh Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Avvsim Care Ltd
- Private Owned
Person in charge
- Louise Clarke (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
Room Information
- Single Rooms (19)
- Couples/Companion Rooms (4)
Visiting
- No visiting restrictions or hours.
Parking
- Car park to rear of property.
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Fernleigh Care Home Reviews (12)
8.2
Fernleigh Care Home has a Review Score of 8.2 (8.185) out of 10, based on 1 reviews in the last 2 years.
Over all time Fernleigh Care Home has 12 reviews.
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Overall Experience
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Review from N R (Sister of Resident) published on 8 September 2025 Submitted via Website•
Overall Experience
As my brothers little sister, I can not praise all the staff of this home caring for my brother with professionalism, empathy, dignity and amazing care.
Everyone I have come into contact with have been so professional whilst delivering high quality care to my brother through a very hard time for all our family.
I am truly grateful to you all.
Everyone I have come into contact with have been so professional whilst delivering high quality care to my brother through a very hard time for all our family.
I am truly grateful to you all.
Keep up the fantastic work.
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Review from M W (Son of Resident) published on 13 September 2023 Submitted via Website•
Overall Experience
My mum stayed at Fernleigh Care Home for a short time after being discharged from hospital.
The standard of care she received whilst there was excellent. The staff were brilliant in making her feel comfortable and managing her special needs.
The outstanding personal care given to my mum by all of the staff was exceptional. Everyone treated her with respect and dignity as though she was one of their relatives. The managing of her medical needs was above and beyond anything she had received before.
The staff kept us informed at all times and were always available to talk to us when we phoned or visited.
The standard of care she received whilst there was excellent. The staff were brilliant in making her feel comfortable and managing her special needs.
The outstanding personal care given to my mum by all of the staff was exceptional. Everyone treated her with respect and dignity as though she was one of their relatives. The managing of her medical needs was above and beyond anything she had received before.
The staff kept us informed at all times and were always available to talk to us when we phoned or visited.
I highly recommend Fernleigh to anybody who needs a care home for their relatives.
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Review from Beth R (Friend of Resident) published on 20 June 2022 Submitted via Website•
Overall Experience
Fernleigh is a well managed home with an amazing team of caring staff! All of the staff go above and beyond for the residents here and show much a caring manner. We are very pleased mum found a home who can give her the time and support needed and that she deserves! Thankyou to all the fernleigh team, keep up the good work!
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Review from Sara W (Daughter of Resident) published on 20 June 2022 Submitted via Website•
Overall Experience
As a family, we think the care that is given to my Dad is outstanding. The staff are extremely welcoming and approachable. They always have words of support and give positive advice with puts us at ease.
The atmosphere within the care home is always lovely, a very happy, jolly place to be in when we visit.
The menu is on a rota, which we think it’s brilliant and the choices are exceptional. The food always is always fresh and is delicious.
The care home go above and beyond for celebratory events and occasions.
Cleanliness is always spot on and smells lovely.
The atmosphere within the care home is always lovely, a very happy, jolly place to be in when we visit.
The menu is on a rota, which we think it’s brilliant and the choices are exceptional. The food always is always fresh and is delicious.
The care home go above and beyond for celebratory events and occasions.
Cleanliness is always spot on and smells lovely.
I couldn’t have wished for a better care home for my Dad.
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Review from Catherine H (Daughter of Resident) published on 11 June 2022 Submitted via Website•
Overall Experience
My dad originally came to Fernleigh for respite and loved it. When the time came to find him a permanent care facility Fernleigh was our first and only choice. We cannot thank all of the staff for their care and understanding, he has built some lovely relationships and so have we.
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Review from Karl D (Son of Resident) published on 14 December 2020 Submitted via Website•
Overall Experience
My father has been at Fernleigh Care Home since May 2020. It has been a very difficult time for everyone with Covid and the issues associated with this. During his time at Fernleigh, I have been made to feel that his care and safety is paramount. He has had some illnesses which the care home have managed and have kept me informed of. I contact the care home regularly to see how my Dad is and am always given feedback as to how he is. On my visits to the home, whilst these are difficult and sometimes upsetting with how they have to be conducted, I know my Dad is properly cared for. I know that I would be unable to provide the level of care he needs and am grateful that Fernleigh is there to provide this for me.
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Review from Zoe S (Daughter of Resident) published on 9 December 2020 Submitted via Website•
Overall Experience
My dad was admitted here from a hospital admission in June 2020 on a temporary basis due to COVID-19. My sister and I fought for him to be placed here as on paper it sounded like the perfect place to manage his dementia. Within a day, they lost his stuff including his glasses. He was wearing other people's clothes despite us providing him with clothes. We made the staff aware of his interests such as he was a huge Leicester City fan and were assured they would put the game on the radio for him, this never happened. Whilst there, he caught the coronavirus. As a result, my dad had to go into insolation, no problem with that. However, most of the time we were unable to speak to him as the phone did not reach that high. Not acceptable. My dad passed away in the home, not one person has made contact with us to check-in and we have not received his possessions back. This is my own personal experience with them and I would advise doing your research when choosing a home for your loved one.
↩Reply from Louise Clarke, Manager at Fernleigh Care Home
Sorry to hear that your experience was not a positive one. Fernleigh does set a high standard so we apologise if you feel that we did not meet it. There has clearly been some miscommunication regarding contact/activities and belongings which we feel could have been clarified at the time had the...
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Review from Graham F (Son of Resident) published on 19 May 2020 Submitted via Website•
Overall Experience
My Mother spent nearly 5 years at Fernleigh and she was always well cared for by all the staff. They have coped marvellously during the lockdown but always at the end of the phone if you needed a chat. Even when her passing was imminent due to her Advanced Dementia there was always someone with her 24/7 and she passed with two carers by her side.
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Review from Nigel A (Son-in-law of Resident) published on 9 May 2020 Submitted via Website•
Overall Experience
Fernleigh Care Home has been a fantastic caring home to my father-in-law. He is extremely well cared for, and all the staff are amazing. He is always treated with the utmost respect and dignity. I have nothing but praise for the home. It always feels warm and welcoming, and the ethos is one of compassion and kindness.
We feel reassured that he is in excellent caring hands and would highly recommend Fernleigh. The standards are extremely high. The overall atmosphere is one of a warm and happy caring home where nothing is ever too much trouble.
We feel reassured that he is in excellent caring hands and would highly recommend Fernleigh. The standards are extremely high. The overall atmosphere is one of a warm and happy caring home where nothing is ever too much trouble.
Thank you.
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Review from Alan B (Son of Resident) published on 4 May 2020 Submitted via Website•
Overall Experience
Mum had been with you for quite a few years. You showed her compassion and love. We always found when we visited a very special link between the staff and mum. The last few days of mum's life was difficult to manage under the current situation. Although you knew mum had the Coronavirus and was passing, you never wavered in your duty or care. You sat and held mums hand to the end, for this we will be eternally thankful.
The home always kept us informed of any issues with mum. The setting of the home is beautiful with lovely gardens and nice parking at the rear. I would certainly recommend anyone looking for a care home that certainly understands dementia to look at Fernleigh.
The home always kept us informed of any issues with mum. The setting of the home is beautiful with lovely gardens and nice parking at the rear. I would certainly recommend anyone looking for a care home that certainly understands dementia to look at Fernleigh.
Once again, thank you ladies, from all our hearts.
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Review from Stephen (Son of Resident) published on 1 May 2020 Submitted via Website•
Overall Experience
My mother has been very happy at Fernleigh. The staff are very kind and treat her as an individual. She has built up close relationships with many staff members. She has been able to maintain as much independence as possible, choosing when to get up and go to bed, dressing and washing herself; with help available when needed etc. We have always been made to feel welcome and have visited at all times of the day, and often taken her out on trips.
She considers Fernleigh to be her home and is very happy to live there.
She considers Fernleigh to be her home and is very happy to live there.
Thank you very much to all the staff for your kindness and genuine care.
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Review from Gareth (Grandson of Resident) published on 28 April 2020 Submitted via Website•
Overall Experience
Excellent standard of care and can't speak highly enough of staff. Residents are extremely well cared for.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2021Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Fernleigh Care Home
What types of Care is Fernleigh Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fernleigh Care Home have?
There are 19 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Fernleigh Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fernleigh Care Home to the centre of Ashby-de-la-Zouch?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fernleigh Care Home to verify any information. View our terms and conditions. Fernleigh Care Home has a Basic Service -more info.