Fernleigh Care Home

Keep up the fantastic work.

I highly recommend Fernleigh to anybody who needs a care home for their relatives.

Fernleigh is a well managed home with an amazing team of caring staff! All of the staff go above and beyond for the residents here and show much a caring manner. We are very pleased mum found a home who can give her the time and support needed and that she deserves! Thankyou to all the fernleigh team, keep up the good work!

I couldn’t have wished for a better care home for my Dad.

My dad originally came to Fernleigh for respite and loved it. When the time came to find him a permanent care facility Fernleigh was our first and only choice. We cannot thank all of the staff for their care and understanding, he has built some lovely relationships and so have we.

My father has been at Fernleigh Care Home since May 2020. It has been a very difficult time for everyone with Covid and the issues associated with this. During his time at Fernleigh, I have been made to feel that his care and safety is paramount. He has had some illnesses which the care home have managed and have kept me informed of. I contact the care home regularly to see how my Dad is and am always given feedback as to how he is. On my visits to the home, whilst these are difficult and sometimes upsetting with how they have to be conducted, I know my Dad is properly cared for. I know that I would be unable to provide the level of care he needs and am grateful that Fernleigh is there to provide this for me.

My dad was admitted here from a hospital admission in June 2020 on a temporary basis due to COVID-19. My sister and I fought for him to be placed here as on paper it sounded like the perfect place to manage his dementia. Within a day, they lost his stuff including his glasses. He was wearing other people's clothes despite us providing him with clothes. We made the staff aware of his interests such as he was a huge Leicester City fan and were assured they would put the game on the radio for him, this never happened. Whilst there, he caught the coronavirus. As a result, my dad had to go into insolation, no problem with that. However, most of the time we were unable to speak to him as the phone did not reach that high. Not acceptable. My dad passed away in the home, not one person has made contact with us to check-in and we have not received his possessions back. This is my own personal experience with them and I would advise doing your research when choosing a home for your loved one.

My Mother spent nearly 5 years at Fernleigh and she was always well cared for by all the staff. They have coped marvellously during the lockdown but always at the end of the phone if you needed a chat. Even when her passing was imminent due to her Advanced Dementia there was always someone with her 24/7 and she passed with two carers by her side.

Thank you.

Once again, thank you ladies, from all our hearts.

Thank you very much to all the staff for your kindness and genuine care.

Excellent standard of care and can't speak highly enough of staff. Residents are extremely well cared for.