






Kirby House is a purpose-built care home that allows maximum ease of access and comfort for all residents. The team specialise in residential, dementia and respite care to name a few.
Kirby House is situated in a quiet residential area between two villages of Leicester Forest East and Kirby Muxloe. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away....
Care Provided by Kirby House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fee depends on the assessment outcome and the room you choose
The price(s) shown are provided by the care home. Contact Kirby House for full pricing details and T&Cs.
Contact Kirby House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Leicestershire County Care Ltd
- Private Owned
Person in charge
- Emma Campbell (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (1)
Kirby House Reviews (81)
Kirby House has a Review Score of 8.8 (8.839) out of 10, based on 5 reviews in the last 2 years.
Over all time Kirby House has 81 reviews.
Seems like a nice home. Pleasant environment and friendly staff. More staff on shift may be required though. Staff always seem kind to the residents.
Care is generally good in the home, and residents appear to be well looked after and happy. The home promotes residents independence, but on a personal point my mother's memory is very bad and she doesn't know how to ask for help/assistance for toileting and generally getting around the home. Carers should be aware that some residents need prompting to go to the toilet or to ask for wheelchair assistance, and assure her that she won't be forgotten, one of her main worries. Shower more regular would be nice. The recent improvements to windows and decorating are lovely and make the home a better place.
Staff very caring and responsible, always a good feeling when I visit.
This is a care home that are always helpful and understanding. My mother gets very good treatment and likes the friendly staff. All staff seem to have a good level of training. They also put on some trips to the seaside, parks and shops, plus invite entertainers into the home for different shows.
If you have any future suggestions please make them known.
Kind regards
Friendly, helpful, caring staff. Clean, well-maintained property. Highly recommended.
If you have any future suggestions please make them known.
Kind regards
My only criticism is that the facilities need to be upgraded. There should be at least a washbasin and toilet in the rooms in the 21st century an ensuite room should really be standard. I do appreciate that this is not easy to achieve in an older building.
Thank you for taking the time to review us at Kirby House. We welcome and appreciate all feedback. If you have any future suggestions please let us know.
Kind regards
Sophie Ferguson
There is evidence of home improvements to my sister's room. A new window, different drawer set, although the wall clock I bought her has gone missing. My sister is hardly able to communicate now so I cannot know her feelings. The home does arrange activities etc for the residents which is good, a magician a few weeks ago when I was there. The food looks fairly edible but I have not seen much as my visits do not coincide with meal times.
Thank you for your review - we welcome and appreciate all feedback, it helps us develop as a home.
Kind regards,Sophie Ferguson
We had a few initial teething problems but after a few meetings, we have resolved most of these.
Love all the staff. The place is bright and welcoming. Mum has settled straight in and is very happy here. They do some lovely activities and the manager and the team do a fantastic job.
Good morning,
Thank you for taking the time to review Kirby House - it is nice to hear that Mum has settled in so well. All feedback is welcomed and appreciated.
Kind regards.
Excellent. Staff efficient and friendly. I would recommend.
Thank you for taking the time to review our services. If you have any future suggestions please make them known to us.
Kind regards,Hospitality Officer
Our relative seems very happy in Kirby House. She praises the staff for their friendliness and attentiveness. Their flexibility is most helpful and particularly useful for visitors when the timing of visits can be a problem when travelling from afar with modern day traffic congestion delay. She has adapted to the care home "living" in a welcome short time period.
Wow, thank you for your review. We welcome all feedback and reviews and it is important to us all at Kirby House that our residents are happy and are supported always. If you have any suggestions for the future please make them known.
Kind regards,Group Hospitality Officer
Excellent. My Nan hasn't been this happy in a long time. I cannot fault the staff at all. They all go the extra mile and I have grown really fond of them.
Hello Richard,
Thank you for taking the time to review us and our services, we really appreciate and welcome all feedback. We are very proud of all of our staff and even more so when we receive feedback like this, thank you.
Kind regards,
Hospitality Officer
My mother-in-law came into Kirby House at the start of December. We were nervous about putting her in a home but the staff are amazing. My mother-in-law has settled in really well and made friends. She has Alzheimer's and since being in Kirby House, has become more alert and happy as she has company and is being stimulated by activities. The home is always clean and the food is great.
Hi Tina,
Thank you for the kind comments, we appreciate and welcome all feedback. It is a pleasure to care for your mother and its great news that she has settled and is being stimulated.
If you have any future suggestions please make them known.
Kind regards,
Hospitality Officer
This home deserves a 5 star, like home from home, staff and management are so helpful, nothing is too much trouble. On hand 24/7. The home itself is spotlessly clean, always fresh smell when you walk in the door, warm welcome to visitors offer of drink. The love and respect they give to the residents is overwhelming, you can see that the staff love working there, happy workforce, happy home. Keep up the good work, excellent home, will make sure I recommend to everyone.
Hello,
Thank you for taking the time to review our services, my sincerest apologies that it has taken some time to receive a response. Thank you for your beautiful review, we appreciate all feedback as it helps us move forward and better our services.
If you have any future suggestions please make them known.
Kind regards,
Hospitality Officer
The residential care home is one that I am happy to leave my mother in. The staff are all lovely and helpful and my mother is happy there. My sister and I decided on Kirby House because all the people who have has relatives there have given us excellent feedback all of which is really good.
Very good home, clean and tidy. The staff are very helpful and careful with residents. Friendly atmosphere.
Kirby House is very pleasant and homely. The staff are very friendly and helpful. My father was very happy at this home.
The staff are extremely caring and are attentive to the resident's needs. The building could do with money spending on it as it is looking very tired.
The staff at Kirby House make this a gem of a care home. In our experience the care given to residents, both physical and emotional, is exceptional. Any concerns are listened to and acted upon. Because of this dad is enjoying his new environment despite suffering from dementia and age-related issues.
Kirby House is an older property but is clean, well managed and maintained. It is surrounded by trees which make for nice views from the room windows and the central courtyard is a peaceful place to sit.
Based on our experience we fully recommend Kirby House.
Very satisfied with all aspects of care provided.
Staff always friendly and helpful, nothing is too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kirby House.
There are no upcoming events for Kirby House.
Awards / Recognitions (4)
- 22 Jul 2020Recipient: Kirby House
- 11 Jun 2018Recipient: Kirby House
- 11 Jun 2018Recipient: Kirby House
Accreditations
There are no accreditations posted yet for Kirby House.
Meet the Team (1)

Emma Campbell is the Care Home Manager at Kirby House.
She has been in this position since November 2022.
Emma has worked for the company since February 2019 starting her career as a night Care Team Leader.
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