Kirby House

I find the care home to be very caring and helpful in every way. Nothing is too much trouble for them and always someone there to talk to and enjoy a good laugh. If you need a wheelchair they will get you one immediately.

I would highly recommend Kirby House to anyone.

The staff are beyond helpful and always go an extra mile. The staff are polite, friendly, caring and approachable and very professional. I'm always listened to as a relative and supported amazingly. I can't say anything bad about this home and can't thank them enough for all they're doing for us a family.

Our experience with Kirby House has been extremely positive and has surprised us as to the level of care provided. It has been a tremendous help in providing an excellent caring service to dad. The team at Kirby House are unique and engaging in their approach to care. We have been surprised and delighted at the manner of their ability to maintain dignity and engagement with dad.

Dad spent his last few months here punctuated by admission to hospital. We can't fault the staff who were so helpful. The atmosphere at the home was lovely staff and patients interacting, very chatty and humorous yet caring at all times. After dad passed away, the managers were very supportive and offered plenty of support to our family. In his short time here, dad did tell us how nice the staff were and also how good the food was.

Kirby House was very well located to enable our family to visit often. After viewing Kirby House, we as a family were very pleased for mum to live there.

Staff were very kind and caring and I have no complaints. My uncle passed away after 10 days in hospital aged 89 years old.

In all that time the rooms and resident areas at times could have done with a lick of paint and upgrade, but were always clean.

Food is generally pretty good and mum says she usually enjoys it. Often has to wait in the dining room after meals and prefers to be taken sooner to her room as she often needs to use the toilet after dinner and can't use the downstairs toilets.

My late father was cared for at Kirby House before being moved to a nursing home earlier in the year. I cannot fault the loving care he was given during his time at Kirby House. The staff were unfailingly kind towards him when I know that at times his behaviour was challenging. I was always kept fully informed, which was invaluable as I live some distance away. I cannot praise the staff or thank them enough for the care and attention they gave my dad.

My mother in law has been in Kirby House for 8 months, she settled very quickly. This was due to the kindness and professional care she received from all staff in the home. I have always found the home to be very clean and fresh smelling. Staff very helpful and friendly towards me. I would always recommend Kirby House to anyone if asked.

I find Kirby House to be friendly, caring home where mum is considered in every aspect of their care for her. The staff are lovely to mum and treat her in a loving, jolly way she often has a laugh with them and they treat her with the dignity she deserves.

I have good days and bad days. Staff support the best they can on my bad days. The home I live in is set in a nice area and grounds. I am settled here, but nothing is like your own home.

My mother is cared for by excellent people.

I visited today and was welcomed not only with wonderful, happy staff, but also a care manager who was supportive and caring. She took the time to speak to residents. What was fantastic was the way the activity was taking place and that staff encouraged residents to socialise (very important for dementia) and get involved. The restaurant was cheery and spotlessly clean - residents had made a Leicester City football tribute wall. Lovely and would recommend to those looking for residential home or job in care sector.

Our friend has been in Kirby House for three years. She has been very happy, the staff are so good.

I hope they offer more outdoor activities, the home has a lovely garden available to them, I encourage my mam to come out and get some air instead of being cooped up inside and it keeps her active as well. But other than that I am happy where she is.

My grandma has settled in really well, the staff and carers are lovely.

Like all situations there is good and bad. I had no choice but to come into care, it breaks my heart to give up my home but I know I must be realistic and accept what life is for me now, and make the best of it.

Kirby House is fabulous I couldn't wish for better carers and all the staff are marvellous. My partner was there for respite. They were all angels. I would recommend Kirby House to anyone who needs care. I can't fault them. It's so clean and all are well cared for.