Oakleigh

50 Ashby Road, Moira, Swadlincote DE12 6DJ

Owner: Mrs F Mawji

Person in charge: Sally Stimson (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 23

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single up to £575 (These prices are only a guideline, please contact Oakleigh to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Oakleigh: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Oakleigh has a Review Score of 9.9 (9.865)

The Review Score of 9.9 (maximum of 10) for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Oakleigh in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.865 for Oakleigh is calculated as follows: ( (83 Excellents x 5) + (13 Goods x 4) ) ÷ 96 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oakleigh is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakleigh?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakleigh

  • Daughter of Resident/Service User
    6
  • Daughter-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Since my 90-year-old mother became a resident at Oakleigh in November 2017 I have found the manager and staff to be excellent in all aspects of her care. My family and I are delighted with the way my mother has settled in and we are always welcome to visit her at any time.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so pleased with Oakleigh, it is such a warm welcoming atmosphere. I cannot fault the care mum receives. I feel that she is safe and well looked after. The staff are caring and supportive and try their very best to meet her needs. The manager and her staff work so hard to create a caring and supportive environment. As her daughter, I get a really good feeling when I walk through door

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This home has a welcoming atmosphere with friendly caring staff. There is no smell of urine in this home, unlike many others who care for this client group.
The clients are encouraged to join in activities to stimulate them, these are wide ranging from baking to dominoes to trips out for those who are able.
The staff communicate well with relatives to keep them up to date with relevant information.
The meals are home cooked and varied and look appetising.
The staff work well as a cohesive team under excellent managerial leadership.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father in law has now lived at Oakleigh for over two years. He is happy and settled and extremely well cared for. All the family are very happy with the standard of care he receives. He is always clean and well dressed, he is given choices where appropriate, and is cared for in a respectful and caring manner. He is treated as an individual and is encouraged to participate in activities. The home is always clean and fresh and the food is home cooked, nutritious and tempting. The staff are cheerful, friendly, caring, knowledgeable and welcoming. They are very approachable and act immediately on any issues raised. His room is spacious, light and comfortable. The managers communicate well and always telephone to give necessary information about medical appointments etc. This is an excellent care home.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the day of arrival, my father was welcomed into Oakleigh with kindness, respect and care.
This continues.
All the staff are very friendly and are very professional in their care of the elderly.
The residents are happy and always well dressed.
If I need to ask a question regarding Dad a staff member or manageress is always available for a chat.
Nothing is too much trouble.
We, as a family, were recommended to Oakleigh by two families who had their parents at the home.
We feel very lucky to have found Oakleigh when having to make that decision regarding Dad's health and welfare.
I would not hesitate to recommend Oakleigh.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are very organised. Residents are always put first and are treated with a great deal of respect. Whenever I visit I can always speak to someone to ask how mum has been. I have always been very happy with how my mum has settled in.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We are extremely pleased with the care our Father has. All the staff are very attentive and caring towards him.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Oakleigh is a fantastic home. My Mum lived there for over 4 years and has recently passed away. The owners care about the home and provide a lovely environment and excellent staff. Nothing is too much trouble. The manager runs the home brilliantly and the carers are very good, kind, caring and respectful to all of the residents and relatives. It has a lovely homely feel to the home and it is always really clean and smells nice. The other residents always look well cared for and contented. I cannot recommend it highly enough. The food always looked nice too.

How likely would you be to recommend Oakleigh? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Oakleigh

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Oakleigh

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oakleigh