Oakleigh

50 Ashby Road, Moira, Swadlincote DE12 6DJ
Review Us
10 129 Reviews
  • Oakleigh, Swadlincote
Oakleigh Residential Home is a 30 bed family run residential carehome, established in 1983 set in the heart of the National Forest providing long-term, day care or respite person-centred care for the elderly, physically disabled and those with dementia.

The aim is to provide tailored support in a safe, homely, happy environment to enable each individual to maintain their independence, achieve their aspirations and to enjoy each day.

Care is delivered by a team of professional, highly trained, long-serving staff who are dedicated to their role ensuring each individual is treated with dignity, respect, kindness, compassion and encouragement.

All food is home cooked and nutritious with various daily menu options available.

Regular activities and outings are promoted and clients encouraged to remain part of their community through assistance with access or by community groups visiting the home.

The Home has since January 2019 been undergoing refurbishment with a view to making the environment more dementia friendly for clients.

Ample Parking is provided.

CQC rated the service as GOOD during its latest inspection in December 2019.
Show Oakleigh on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Oakleigh Residential Home Ltd

Person in charge

  • Mohammed Mawji (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Any time

Parking

  • Large car park at the front of carehome

Oakleigh Reviews (129)

10

Oakleigh has a Review Score of 10 (9.960) out of 10, based on 42 reviews in the last 2 years.
Over all time Oakleigh has 129 reviews.

Overall Experience
  • 116
  • 10
  • 0
  • 0
  • 3
Date Published
  • 129
  • 9
  • 15
  • 41
  • 88
Reviewer Connection to Oakleigh
  • 45
  • 22
  • 11
  • 9
  • 7
  • 7
  • 7
  • 5
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 129, showing 81-100
Review from Tracey C (Daughter-in-law of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff.
Friendly greeting every visit.
Clean Environment.
Meals homecooked.
Nice garden for residents for outside visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Son of Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although not able to visit during the pandemic, the staff have kept us informed on Mother's well-being. During very difficult times, I know Mother has been well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Geraldine F (Niece of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant visit; able to sit outside in a nice garden and enjoy the sun while talking with my aunt. Looks and feels very comfortable and clean environment, friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phillip F (Relative of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, and Aunt was soon out to see us in the garden. Lovely day and the front garden was a pleasant place to sit and chat. A friendly place to visit, and Aunt is happy and well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Niece of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring place, going the extra mile to help maintain the connection with my Aunt whilst observing COVID protocols. Keeping my Aunt safe. Lovely surroundings to meet in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine H (Sister of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
PLeasant, caring and friendly staff providing all care needed to support my family and my brother. Very good communication from the staff regarding my brother's care and requirements. Lovely home well run and maintained.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K P (Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy, and I've been treated properly in every way. The food is nice, I enjoy it. I've got a beautiful room. The staff always get what I want.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy being here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V B (Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like it very much.
Staff are very helpful and good.
They understand everybody's needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon R (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been at Oakleigh for a short time, but she's never looked happier. Apparently, she's eating very well and joins in with activities, that is music to our ears because she had been living on her own and had become quite down and very lonely. All the staff I have spoken to are absolutely first
class, cannot fault them at all. Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl M (Granddaughter of Resident) published on 1 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been at the home for 2 weeks now, previously staying in another home for 8 weeks. I have received more information and help regarding my grandma in the first 2 days at Oakleigh than 8 weeks in the previous home. Oakleigh is just up the road from family, the staff are very good with my
grandma. The residents there are welcoming and friendly too. I feel I can relax in the knowledge that my grandma is being well looked after and her needs are being met. It is so reassuring to know she is safe and well. The manager has been really helpful and there is nothing which is too much trouble for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marilyn F (Sister of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother became a resident after a spell in hospital. He is bed-bound and can do only small things for himself. The care he has received from the staff at Oakleigh is wonderful. He is happy and hasn’t looked so clean, tidy and well for many years. Thank you so much, everyone!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Antonio G (Son-in-law of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am so pleased my mother in law was accepted as a resident at this care home. The manager and staff have done such a good job of keeping her and all the other residents safe and well during this terrible pandemic. I can’t thank them enough for all they do and continue to do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine G (Daughter of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Oakleigh almost 2-years ago after a bad experience at another home. Mum seems to be happy and settled in the home. The family and I cannot be more pleased with the excellent staffs care for Mum.
The home is clean, which is also an indicator of a good home and mum has got a really
nice room. I would recommend this home to anyone looking for an excellent care home with dedicated staff for their loved ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan H (Daughter-in-law of Resident) published on 11 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident here for just over a year, and she is very happy and settled here. She has right from day one been treated as part of the family, all the members of staff are so friendly, caring, and nothing is too much trouble for them. We also feel we are part of the family whenever
we visit, although at the time of writing we are all on lockdown so not able to visit, we call/video call her, and nothing is too much trouble for any of the staff whenever we ring. I must say in the present situation; they have been outstanding.
Before she came here we looked at other care homes, but they didn’t feel right, but as soon as the door was opened to us here, we felt so welcomed by the manager and her fabulous team. We were shown around, and we felt like a family this was the best place for her.
We are so glad we found Oakleigh and cannot thank the staff enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim M (Son-in-law of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Oakleigh for almost two years. We could not have chosen a better place for mum; to make her home. The care she gets is outstanding as are the manager and carers.
Now more than ever, with what's happening, we are so pleased Mum is in their safe hands. They go the extra mile with everything
from regular updates, telephone calls plus video calls meaning we can see our loved ones are well.
We would certainly recommend Oakleigh to anyone looking for an outstanding care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine H (Daughter-in-law of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Oakleigh for nearly two years and is very happy there.
She is well looked after by the manager and her excellent team. We are kept well informed of her wellbeing during the current Coronavirus crisis and look forward to visiting again when it's all over.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John E (Son of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakleigh is an outstanding care home with outstanding people who do ordinary, everyday things extraordinarily well.
That means the world to families; knowing that loved ones are cared for as individuals.
Oakleigh can’t replace a family, but they are part of the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Daughter of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum has vascular dementia and has been a resident since March 2018; following an unhappy experience in another home. The staff treat the residents with respect and dignity and have restored our faith in the care system. Mum has settled in well and is very well cared for in a clean and safe
environment. The staff have especially handled the last few weeks during the Covid-19 crisis impeccably. We have been getting regular group updates on our loved ones' wellbeing, which has been a great comfort to us. We talk to Mum regularly on video chat, which is lovely as we can see that she is well and very content. The lovely staff are always available to answer any queries and concerns.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.960 for Oakleigh is calculated as follows: ( (486 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 503 Ratings = 4.96
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakleigh is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakleigh to verify any information. View our terms and conditions. Oakleigh has an Enhanced Service - more info.