Oakleigh

I would certainly recommend this home to friends and relatives.

The home is always clean and is kept at a comfortable temperature. Whilst my mother does not like to participate in many of the activities, the staff do their best to ensure that all of the residents get an opportunity to participate if they want to. All of us are very pleased with the care that my mother gets.

All the staff are really friendly and nothing is too much trouble. My dad's well-being has improved dramatically since staying at Oakleigh.

Every time I visit Mum I leave with a feeling that we are so lucky to have found Oakleigh and I know without doubt Mum is being very well cared for.

Since November 2017 Mum has been resident there and we could not be more happy with the quality of the care she has received, all staff are very attentive, caring, courteous and help Mum to be happy and content.

All the family would highly recommend Oakleigh to those looking for a home to care for a loved one.

Immediately you walk into Oakleigh there's a homely feel and pleasant smells! Spacious living areas and nice garden view conservatory.

The staff are welcoming, very calm, showing much empathy towards the residents. The staff engage in conversation and seem to have a genuine interest in their jobs.

The care manager is very proactive, hands-on with the residents, and approachable to answer any niggling questions you may have. It is a very well run hands-on care home with great, caring staff, lovely food, comfortable atmosphere, offering a good service. Thank you.

The staff were always welcoming and supportive and I received regular updates and occasional photographs from the manager.

Thank you.

Both my mother and father were residents together at Oakleigh until my father passed away last September, my mother continues to reside there. My parents each required different care needs for which the staff attended to them both with a professional and friendly manner. The staff regularly participate and get involved in talking with the residents and appear very familiar with them all. The communication with the home is good and any arrangements with GP or hospital visits are well managed. Myself and brother separately visit the home regularly and at varying times of the day and week and have always found all the staff being attentive to the residents' needs. The food always appears to be of a good quality and offers a varied menu over the week. The bedrooms are kept clean as is the general areas of the home, this reflects the service and facilities provided at Oakleigh by the excellent staff and manager. Greater group type external activities could be an area to develop if possible.

My Mother stayed here for over 3 years and I am very pleased with how she was looked after, I don't think she could have had better care. There have been 2 managers during this time, both with a strong caring approach that transmits itself to the staff. The staff have a genuine fondness for the residents, and I have seen them deal with many challenging situations with patience and gentleness. My Mother related well to the staff and enjoyed their attention. The staff are very client focused.

My Mother was well cared for physically, the home has good links with the local GPs. She never had bedsores despite being fairly immobile for the last year of her life.

The environment is very pleasant, bright lounges nicely decorated, with a small conservatory.

The range of activities provided is limited, but there are outings to nearby restaurants, and religious services in the Home, as well as board games and some art activities, and possibly more in the mornings when I have never been.

The staff are very friendly and caring. Most are local people and have worked there for some considerable time. There is always a welcome when I visit and the atmosphere seems to be relaxed. Food is home-cooked and looks tasty. Some of the carpets are a little tired but mum's room is light and airy with a pleasant view which she enjoys. Most of the residents have some form of dementia. Mum does not and this means that her socialising with other residents is sometimes a challenge. She has always been more than happy with her own company and chooses to spend most of her time in her room reading or listening to the radio.

I am so pleased with Oakleigh, it is such a warm welcoming atmosphere. I cannot fault the care mum receives. I feel that she is safe and well looked after. The staff are caring and supportive and try their very best to meet her needs. The manager and her staff work so hard to create a caring and supportive environment. As her daughter, I get a really good feeling when I walk through door

The staff work well as a cohesive team under excellent managerial leadership.

My father in law has now lived at Oakleigh for over two years. He is happy and settled and extremely well cared for. All the family are very happy with the standard of care he receives. He is always clean and well dressed, he is given choices where appropriate, and is cared for in a respectful and caring manner. He is treated as an individual and is encouraged to participate in activities. The home is always clean and fresh and the food is home cooked, nutritious and tempting. The staff are cheerful, friendly, caring, knowledgeable and welcoming. They are very approachable and act immediately on any issues raised. His room is spacious, light and comfortable. The managers communicate well and always telephone to give necessary information about medical appointments etc. This is an excellent care home.

I would not hesitate to recommend Oakleigh.

We are extremely pleased with the care our Father has. All the staff are very attentive and caring towards him.

Oakleigh is a fantastic home. My Mum lived there for over 4 years and has recently passed away. The owners care about the home and provide a lovely environment and excellent staff. Nothing is too much trouble. The manager runs the home brilliantly and the carers are very good, kind, caring and respectful to all of the residents and relatives. It has a lovely homely feel to the home and it is always really clean and smells nice. The other residents always look well cared for and contented. I cannot recommend it highly enough. The food always looked nice too.