Oakleigh

50 Ashby Road, Moira, Swadlincote DE12 6DJ
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10 129 Reviews
  • Oakleigh, Swadlincote
Oakleigh Residential Home is a 30 bed family run residential carehome, established in 1983 set in the heart of the National Forest providing long-term, day care or respite person-centred care for the elderly, physically disabled and those with dementia.

The aim is to provide tailored support in a safe, homely, happy environment to enable each individual to maintain their independence, achieve their aspirations and to enjoy each day.

Care is delivered by a team of professional, highly trained, long-serving staff who are dedicated to their role ensuring each individual is treated with dignity, respect, kindness, compassion and encouragement.

All food is home cooked and nutritious with various daily menu options available.

Regular activities and outings are promoted and clients encouraged to remain part of their community through assistance with access or by community groups visiting the home.

The Home has since January 2019 been undergoing refurbishment with a view to making the environment more dementia friendly for clients.

Ample Parking is provided.

CQC rated the service as GOOD during its latest inspection in December 2019.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Oakleigh Residential Home Ltd

Person in charge

  • Mohammed Mawji (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (30)

Visiting

  • Any time

Parking

  • Large car park at the front of carehome

Oakleigh Reviews (129)

Total of 129, showing 121-129
10

Oakleigh has a Review Score of 10 (9.961) out of 10, based on 43 reviews in the last 2 years. Over all time Oakleigh has 129 reviews.

Overall Experience

  • 116
  • 10
  • 0
  • 0
  • 3

Date Published

129
9
18
43
86

Review from Martin P (Son of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my mother and father were residents together at Oakleigh until my father passed away last September, my mother continues to reside there. My parents each required different care needs for which the staff attended to them both with a professional and friendly manner. The staff regularly participate
and get involved in talking with the residents and appear very familiar with them all. The communication with the home is good and any arrangements with GP or hospital visits are well managed. Myself and brother separately visit the home regularly and at varying times of the day and week and have always found all the staff being attentive to the residents' needs. The food always appears to be of a good quality and offers a varied menu over the week. The bedrooms are kept clean as is the general areas of the home, this reflects the service and facilities provided at Oakleigh by the excellent staff and manager. Greater group type external activities could be an area to develop if possible.

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Review from Martin F (Son of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother stayed here for over 3 years and I am very pleased with how she was looked after, I don't think she could have had better care. There have been 2 managers during this time, both with a strong caring approach that transmits itself to the staff. The staff have a genuine fondness for the residents,
and I have seen them deal with many challenging situations with patience and gentleness. My Mother related well to the staff and enjoyed their attention. The staff are very client focused.


My Mother was well cared for physically, the home has good links with the local GPs. She never had bedsores despite being fairly immobile for the last year of her life.


The environment is very pleasant, bright lounges nicely decorated, with a small conservatory.


The range of activities provided is limited, but there are outings to nearby restaurants, and religious services in the Home, as well as board games and some art activities, and possibly more in the mornings when I have never been.

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Review from Bill P (Son of Resident) published on 27 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and caring. Most are local people and have worked there for some considerable time. There is always a welcome when I visit and the atmosphere seems to be relaxed. Food is home-cooked and looks tasty. Some of the carpets are a little tired but mum's room is light and airy
with a pleasant view which she enjoys. Most of the residents have some form of dementia. Mum does not and this means that her socialising with other residents is sometimes a challenge. She has always been more than happy with her own company and chooses to spend most of her time in her room reading or listening to the radio.

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Review from Julie W (Daughter of Resident) published on 1 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with Oakleigh, it is such a warm welcoming atmosphere. I cannot fault the care mum receives. I feel that she is safe and well looked after. The staff are caring and supportive and try their very best to meet her needs. The manager and her staff work so hard to create a caring and supportive
environment. As her daughter, I get a really good feeling when I walk through door

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Review from Carol W (Sister of Resident) published on 28 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has a welcoming atmosphere with friendly caring staff. There is no smell of urine in this home, unlike many others who care for this client group.
The clients are encouraged to join in activities to stimulate them, these are wide ranging from baking to dominoes to trips out for those who
are able.
The staff communicate well with relatives to keep them up to date with relevant information.
The meals are home cooked and varied and look appetising.
The staff work well as a cohesive team under excellent managerial leadership.

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Review from Sylvia R (Daughter-in-law of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law has now lived at Oakleigh for over two years. He is happy and settled and extremely well cared for. All the family are very happy with the standard of care he receives. He is always clean and well dressed, he is given choices where appropriate, and is cared for in a respectful and caring
manner. He is treated as an individual and is encouraged to participate in activities. The home is always clean and fresh and the food is home cooked, nutritious and tempting. The staff are cheerful, friendly, caring, knowledgeable and welcoming. They are very approachable and act immediately on any issues raised. His room is spacious, light and comfortable. The managers communicate well and always telephone to give necessary information about medical appointments etc. This is an excellent care home.

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Review from Annie S (Daughter of Resident) published on 20 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day of arrival, my father was welcomed into Oakleigh with kindness, respect and care.
This continues.
All the staff are very friendly and are very professional in their care of the elderly.
The residents are happy and always well dressed.
If I need to ask a question regarding Dad a staff
member or manageress is always available for a chat.
Nothing is too much trouble.
We, as a family, were recommended to Oakleigh by two families who had their parents at the home.
We feel very lucky to have found Oakleigh when having to make that decision regarding Dad's health and welfare.
I would not hesitate to recommend Oakleigh.

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Review from Jilly (Daughter of Resident) published on 18 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the care our Father has. All the staff are very attentive and caring towards him.

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Review from Rosalind G (Daughter of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakleigh is a fantastic home. My Mum lived there for over 4 years and has recently passed away. The owners care about the home and provide a lovely environment and excellent staff. Nothing is too much trouble. The manager runs the home brilliantly and the carers are very good, kind, caring and respectful
to all of the residents and relatives. It has a lovely homely feel to the home and it is always really clean and smells nice. The other residents always look well cared for and contented. I cannot recommend it highly enough. The food always looked nice too.

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Current Review Score: 10.0 (9.961)

Overview of Review Score

The Review Score of 10 (9.961) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.961 for Oakleigh is calculated as follows: ( (497 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 514 Ratings = 4.961

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakleigh is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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