Oakleigh

50 Ashby Road, Moira, Swadlincote DE12 6DJ
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10 129 Reviews
  • Oakleigh, Swadlincote
Oakleigh Residential Home is a 30 bed family run residential carehome, established in 1983 set in the heart of the National Forest providing long-term, day care or respite person-centred care for the elderly, physically disabled and those with dementia.

The aim is to provide tailored support in a safe, homely, happy environment to enable each individual to maintain their independence, achieve their aspirations and to enjoy each day.

Care is delivered by a team of professional, highly trained, long-serving staff who are dedicated to their role ensuring each individual is treated with dignity, respect, kindness, compassion and encouragement.

All food is home cooked and nutritious with various daily menu options available.

Regular activities and outings are promoted and clients encouraged to remain part of their community through assistance with access or by community groups visiting the home.

The Home has since January 2019 been undergoing refurbishment with a view to making the environment more dementia friendly for clients.

Ample Parking is provided.

CQC rated the service as GOOD during its latest inspection in December 2019.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Oakleigh Residential Home Ltd

Person in charge

  • Mohammed Mawji (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (30)

Visiting

  • Any time

Parking

  • Large car park at the front of carehome

Oakleigh Reviews (129)

Total of 129, showing 101-120
10

Oakleigh has a Review Score of 10 (9.961) out of 10, based on 43 reviews in the last 2 years. Over all time Oakleigh has 129 reviews.

Overall Experience

  • 116
  • 10
  • 0
  • 0
  • 3

Date Published

129
9
18
43
86

Review from Shan D (Daughter of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the care Mum has received in Oakleigh for the last four and a half years. The staff are very friendly but always professional in the way they carry out the care of the residents. Mum is always nicely dressed with coordinating items of clothing, and her hair is always tidy.
The residents are based mainly in the lounge areas in the day, and there is always a member of staff present to ensure their comfort and safety as well as to engage with them in cheerful conversation.
The food is tasty and nourishing, prepared fresh each day. The lounge areas are comfortable and homely and are cleaned frequently. In short, both the care and the accommodation at Oakleigh are of the highest of standards and at no time have we had any reason to be less than pleased with everything.

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Review from Elaine M (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Oakleigh when she could no longer live alone at home.
She settled from the moment she arrived and was made to feel very welcome and comfortable in her new surroundings. Recently Mum has had a spell in the hospital.
On returning to Oakleigh, the manager and staff could not have done
more for my mum and still are. Encouraging her to eat, drink and making sure she was looked after in every possible way. Always looking at ways to improve her quality of life. We as a family, cannot thank them enough.
We would certainly recommend Oakleigh.

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Review from B T (Son of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Oakleigh for respite. After two weeks it was decided that permanent care was needed. She chose to stay at Oakleigh as she was very happy with the care she received from the friendly and helpful staff.

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Review from Jonathan W (Son of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well and is treated well by the staff. They are very friendly and always inform us as to how mum is progressing.
Care home seems very homely and the food always looks good.
They make relatives feel welcome and willing to spend time discussing mum.

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Review from Janet B (Daughter of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider this care home to be extremely good. My mother is very well cared for physically and mentally. She takes part in the activities they provide for the residents and she's always clean and dressed well. Medically the manager has sorted out her medication with the doctors and there has been a
vast improvement with her mental health and improvement with her appetite. I would not wish for her to be anywhere else.

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Review from Janet N (Daughter of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Oakleigh for 3 years 3 months. I feel extremely lucky that my Mum is in Oakleigh where she receives marvellous, compassionate care. All her needs are cared for by all the carers with love and attention twenty-four hours a day. Whenever I visit I am welcomed and feel part of the family.
I feel blessed every day Mum is at Oakleigh. I would thoroughly recommend Oakleigh to anyone as an excellent care home.

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Review from Rosemary P (Daughter of Resident) published on 27 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Oakleigh since mid-2018. I have always been very pleased with the care and attention she has there. A homely space for my mum to see out her final years, where it is calm, clean and comfortable. The room my mum has is lovely and adequate for her needs. The staff are all lovely, very
approachable and nothing is too much trouble. Any issues or concerns you have can be raised with them and are dealt with swiftly and efficiently. The care and consideration shown to her varying and ever-changing needs are second to none. Highly recommended.

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Review from Rebecca P (Granddaughter of Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Grandma became a resident at Oakleigh myself and all of her family have been both pleased and impressed with the care that is in place for her at the home. With 23 rooms, the size is ideal, where the number of residents is small enough that the care for each individual along with their specific
needs are clearly catered for. The home is clean, homely and well equipped to deal with my Grandmas specific needs with dementia. During her time there her condition has deteriorated as the disease has progressed and the alterations in her care needs have been efficient and smooth. The staff are friendly, approachable and clearly care for the needs of each resident. They treat my Grandma with the dignity and compassion she needs along with kindness and gentleness. This is an excellent home and I would certainly recommend it to anyone else looking to place a loved one in to care for the last years of their lives.

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Review from Rachel S (Granddaughter of Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is very well looked after. The home and the staff are fantastic with all of the service users that live there. The care that they receive is exceptional. My grandmother is always smartly presented and always looks happy to be there. I would recommend this care home to anyone looking for
a home for their loved ones.

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Review from Julie W (Daughter of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care home is always very clean, temperature is always spot on, staff always very friendly and obliging. My mum always seems well cared for.

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Review from Steve (Private Carer of Resident) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home are compassionate and engage well with support services to achieve the best outcomes for their residents.

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Review from Liz R (Relative of Resident) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my sister-in-law's mum who is a resident, I found that the home was very clean, the size of her room was ideal to meet all her needs and very homely. The rest of the home was well presented. I was told that the food is very good and home cooked. It certainly smelt lovely when I visited.
The staff were all very caring to all the residents and I felt that everyone was well looked after.
All staff were very friendly. The resident I was visiting seemed very happy and contented.
The home was tidy and uncluttered with a lovely little conservatory overlooking the very well kept gardens.
I would certainly recommend this home to friends and relatives.

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Review from David (Son of Resident) published on 30 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at the home is wonderful. All of the staff are extremely caring and know all of the residents. My mother has been in the home for just over three years and during that time has been well looked after.
The home is always clean and is kept at a comfortable temperature. Whilst my mother does
not like to participate in many of the activities, the staff do their best to ensure that all of the residents get an opportunity to participate if they want to. All of us are very pleased with the care that my mother gets.

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Review from David F (Son of Resident) published on 11 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are really friendly and nothing is too much trouble. My dad's well-being has improved dramatically since staying at Oakleigh.

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Review from Alison B (Daughter of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited Oakleigh I got a really happy feeling. The staff were very welcoming and friendly on that visit and that continues to this day.
The staff are extremely patient and caring and treat the residents in a kind and respectful manner.
They are always present in the lounge, chatting
with and assisting the residents.
They all seem to be genuinely happy in their jobs.
Anything you ask any member of staff is acted on straight away.
Mum has been encouraged from day one to join in activities such as dominoes,
jigsaws, baking and outdoor games which she has really enjoyed.
Mum's room is large and comfortable and is always exceptionally clean with no odours.
Mum is always kept personally clean, as are her clothes, which are chosen well.
The meals are varied, home cooked and smell appetising and Mum has not complained.
Every time I visit Mum I leave with a feeling that we are so lucky to have found Oakleigh and I know without doubt Mum is being very well cared for.

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Review from Brian K (Son of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister and I were reluctant to put Mum into care when she had been a capable, caring, independent person until last year when her dementia proved to be too much for us to cope with.
Having visited various local care homes we decided Oakleigh at Moira was our best option.
Since November 2017 Mum
has been resident there and we could not be more happy with the quality of the care she has received, all staff are very attentive, caring, courteous and help Mum to be happy and content.

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Review from Neil M (Son of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakleigh Care Home provides an exceptional standard of care for our Mother who suffers from Alzheimer's.
Mum has been a resident at Oakleigh for several years now, and we are very pleased with the care and professional approach the staff have towards Mum and visiting family and friends.
All the family
would highly recommend Oakleigh to those looking for a home to care for a loved one.

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Review from I W (Daughter of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Immediately you walk into Oakleigh there's a homely feel and pleasant smells! Spacious living areas and nice garden view conservatory.


Mum is adjusting to her new surroundings well and staff very supportive.
Her room is large and airy with refurbished carpet and curtains and a lovely outlook, plus

enough space to welcome some familiar personal belongings.
The housekeeping, bedding, personal laundry and ironing service, excellent with residents clean and all being appropriately dressed.
The staff are welcoming, very calm, showing much empathy towards the residents. The staff engage in conversation and seem to have a genuine interest in their jobs.


The home owners work hard and I see them on many occasions helping to maintain the home's facilities.
The care manager is very proactive, hands-on with the residents, and approachable to answer any niggling questions you may have. It is a very well run hands-on care home with great, caring staff, lovely food, comfortable atmosphere, offering a good service. Thank you.

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Review from Maureen T (Daughter of Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After touring several local care homes in the area, I settled on Oakleigh for my Father who had Altzheimers, incontinence and could no longer be cared for at home. The care he received was exemplary and the staff treated him like a member of their own family. This was a great weight off my mind as I
lived 200 miles away. My Father lived at Oakleigh for 6 months before passing away peacefully. I rest easy knowing that I had been able to provide my Father with the best place to be for the last few months of his life.
The staff were always welcoming and supportive and I received regular updates and occasional photographs from the manager.

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Review from Marian S (Daughter of Resident) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to sincerely thank all the Staff and Management of the Oakleigh Home for the care and commitment they showed to my Mother while she was there. This particularly applied to the end of life care and consideration they gave to both Mum and the family. It was carried out extremely professionally
and courteously, with the provision of any medical assistance in place if required. We were given as much space and time we needed to both grieve and collect her personal effects. Thank you so much for that.
We visited our Mum very frequently and were always greeted in a friendly manner and kept informed of any concerns. The Staff showed a kindness and patience towards all the residents, in sometimes quite difficult circumstances, which I commend them for. Mum was always kept clean and tidy as was her room and the communal areas.
The Oakleigh is a very 'homely' Home and the biggest compliment is that our Mum was happy there, which meant that we were very happy too.
Thank you.

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Current Review Score: 10.0 (9.961)

Overview of Review Score

The Review Score of 10 (9.961) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.961 for Oakleigh is calculated as follows: ( (497 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 514 Ratings = 4.961

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakleigh is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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