Loughborough LE11 2HN
Group: Freedom Care Ltd
Person in charge: Larry Brown (Manager)
Local Authority / Social Services: Leicestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 1 Service Users
Registered Care Categories*: Learning Disability
Specialist Care Categories: Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Down Syndrome • Epilepsy • Prader-Willi Syndrome • Schizophrenia
Admission Information: Ages from 18 to 65.
Single Rooms: 1
Rooms with ensuite WC: 0
Facilities & Services: Day Care • Independent Living Training • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on 362 Park Road: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
362 Park Road has a Review Score of 6.9 (6.917)
The Review Score of 6.9 (maximum of 10) for 362 Park Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for 362 Park Road in Google's Search Results - more info
b) The score for the number of positive Reviews is 4 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for 362 Park Road is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 2 Points relating to the number of positive Reviews for 362 Park Road is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 0.2 positive Reviews (1 registered maximum number of service users ÷ 5). 1 Reviews ÷ 0.2 Target Reached = 1 , then divided by 2 = 0.500
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by John F (Father of Resident) on Sunday 11 December 2016. Relates to December 2016.
Freedom Care's approach to people that require help with today's lifestyles of categories ref mental health be it autism/Asperger is excellent. My/Our son was very precious as are all of our siblings. He required specialist needs, be it understanding/patience/care/attention/LOVE/Freedom Care was first class in all categories.I can assure you that if you are looking for a care home that looks at those in their care at the forefront as most important. Freedom Care would always be my/family choice.
We as a family have no financial interest in this company. I cannot praise freedom care enough.
How likely would you be to recommend 362 Park Road? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at 362 Park Road