40 Whitehill Road, Ellistown, Coalville LE67 1EL
Group: Genesis Homes (Essex) Ltd
Person in charge: Ade Adenuga (Managing Director (Specialist Nurse consultant))
Local Authority / Social Services: Leicestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages from 40 to 105.
Single Rooms: 18
Rooms with ensuite WC: 13
Weekly Charges Guide: Personal Care Single £330 – £440 (These prices are only a guideline, please contact Whiteacres Residential Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Whiteacres Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Whiteacres Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Whiteacres Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Whiteacres Residential Home is calculated as follows: ( (9 Excellents x 5) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.278 Points relating to the number of positive Reviews for Whiteacres Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.6 Target = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Whiteacres Residential Home has a Review Score of 7.8 (7.778) from 1 Reviews
Review submitted from a Website Submission by Peter B (Husband of Resident) on Tuesday 5 December 2017. Relates to August 2017.
Very friendly residential home with great staff. Nothing too much trouble and really well managed. They really looked after my wife when booked in for daycare recently.
How likely would you be to recommend Whiteacres Residential Home? Extremely Likely
There are currently no awards/recognitions posted yet for Whiteacres Residential Home
There are currently no Care Home Idol entrants who have performed at Whiteacres Residential Home