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This purpose-built care home allows maximum...
Care Provided by Abbey House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The starting price of a room at Abbey House is £1172.00. The fee may vary depending on the needs of the resident and the room you choose. You can choose between ensuite rooms and non ensuite rooms. The fee covers all the care, activities, community engagement, meals and snack times. There might be an extra cost for ad hoc services that are provided by the external providers such as hairdressing, physiotherapy etc.,
The price(s) shown are provided by the care home. Contact Abbey House for full pricing details and T&Cs.
Contact Abbey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Leicestershire County Care Ltd
- Private Owned
Person in charge
- Jennifer Burdett(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (37)
- Single Rooms with ensuite Wet Room (37)
Abbey House Reviews (52)
Abbey House has a Review Score of 9.3 (9.311) out of 10, based on 9 reviews in the last 2 years.
Over all time Abbey House has 52 reviews.
Abbey House have been absolutely amazing in their care of my mum, Valerie. They went above and beyond in looking after her and supporting my dad too who was a very regular visitor. Staff were kind, caring and thoughtful and also had a laugh and a joke with my mum which always made her smile. We know she was safe and loved there and never had to worry about that. An absolutely lucky find for us and I would commend them and recommend them to anyone.
Thank you for the kind words. It was our pleasure to care for your Mum.
The staff in Abbey House were incredibly kind and caring not only to my mother, who was a resident but also to my father who would visit frequently for long periods. They were proactive in informing us of any issues and went above and beyond to get more specialised medical help for my mother when she needed it. They treated my mother with dignity right to the end and were very considerate towards all the family. Thank you so much for all that you did for our mother.
Thank you for your lovely words. It was our pleasure to care for your Mum.
Couldn't be more pleased with the service supplied by the staff at Abbey house. They went above and beyond to make my mother's stay as comfortable and happy as possible. Also, the home itself is great, lovely big dining room looking out on to a garden, big comfortable lounges, and nice spacious rooms. Would highly recommended to anyone looking for a place for their loved ones
Thank you for the kind words Steven. Your Mum was a lovely lady and it was our pleasure to care for her.
The care, support, friendship and encouragement he received was visible on so many levels. He gained weight and his mobility and self confidence improved greatly.
His independence was encouraged and respected. The staff were always so kind and supportive, which was so lovely to see. I had peace of mind knowing that he was safe and being cared for. I visited several times a week could have not wished for a better care home. Thank you to the wonderful Managers and staff.
Thank you for your kind words, I will share this with the staff.
My mother-in-law went to stay at Abbey House for a week, and on arrival staff were very friendly and extremely helpful. I felt quite at ease and content to leave my mother-in-law with them for her respite. She enjoyed her stay and everything was just perfect for her. Staff were just as helpful when we picked her up to bring her home. All her belongings were there and tidily placed away. Thank you for the good work, all at Abbey Road.
Thank you for your lovely comments. We are pleased that your mother in law enjoyed her stay.
Mom well looked after.
Thank you for the positive feedback, we will share this with the team.
My mother arrived at Abbey House after spending 2 1/2 weeks in hospital post a fall and chest infection. She was not eating or drinking without help, incontinent and disorientated. She is now mobile with a frame, enjoying food which she eats and feeds herself. She joins in the daily activities and has made friends with other residents. She looks well cared for and has put weight on. Everyone who cares for her are friendly kind and caring. Thank you.
Thank you Angela for your kind words, your feedback is greatly appreciated.
My dad has been at Abbey House for a couple of years now the management and the staff do an amazing job looking after my dad all the other residents always go out of their way to help you, they always try to put a smile on my dads face when he having a bad day I feel so lucky my dad getting the well-deserved care he getting being looked after 24/7 and knowing he safe my dad loves the food his room is always tidy.
Thank you for your lovely feedback, I will share this with the staff.
The home smells wonderful, the decor is homely and the environment is clean and safe. Cannot thank the team enough for their attentive care of my mother.
Thank you for your lovely feedback; I will share this with the team.
My father has been well looked after, and staff have tried their hardest to make him feel included. They are very kind when dealing with him, engaging in conversations and encouraging him. He loves the food, and his appetite has come back. It is lovely to see staff smiling and happy, which passes on to the residents. Thank you for your help in a very trying time.
Thank you, and we appreciate you taking the time to leave your review. We are pleased to hear that you and your relative are happy with the care/activities/food and drink at Abbey House. I will be sure to share this review with the team at Abbey House.
This is a lovely friendly care home. We couldn't have wished for any better. They cared for my dad with love and support for the family. Would highly recommend this home. The meals are excellent and provided to suit every diet. The entertainment ladies work very hard. The maintenance man is very efficient.
Thank you for your lovely comments. I will share this with the team.
A lovely care home with lovely staff. Visited multiple times and always noticed how much attention and care is given to the residents. Nothing is too much trouble, regardless of the challenges the staff occasionally face (as to be expected in a care environment!). Kind and caring. Wouldn’t hesitate to recommend this care home. Also located in a pleasant location with a nice aspect.
Thank you for your lovely compliments. I will be sure to share this will the whole team at Abbey House.
Brilliant home. Nice carers. Couldn't do enough for my mum.
My mum arrived at the home during the pandemic, it was a stressful time for us all - with reduced visits. I never thought my mum would settle but she has now settled very well. The staff are very kind and patient and I feel relaxed with them and am able to approach anyone if I have any concerns.
Residents are well cared for and happy although there is not enough communication between staff and resident's family, personal items go missing never to be seen again, residents are not always wearing their own clothing even when their clothes are clearly labelled. My mum had dementia and did not realise they were not her clothes although it was upsetting for her family.
Thank you for your review. We are sorry to hear your concerns regarding the care of your loved one. Please be assured that our team are working hard to ensure that your concerns are not repeated and that the best support and high-quality care is being delivered at all times. I will be sure to pass on your feedback to the team and the home manager will be in touch to discuss your concerns.
My brother settled in happily to Abbey House and has remained positive despite difficult medical issues. Staff have been friendly and helpful. (I've never been inside Abbey House due to covid restrictions.)
I am very pleased with everything at Abbey House. My mum is very well looked after considering she can get very vocal and tends to hit out sometimes. The staff are amazing and they should all be rewarded for the job they do in these difficult times. Please carry on the good work and thank you very much.
My uncle had an initial assessment and has now taken full-residency within Abbey House. He chose to remain as the staff are friendly, he feels safe and cared for and has put on weight, and looks happier and healthier. We feel very confident with this level of care.
My mother is a resident and often suffers with pain in her face. Recently she was quite poorly and the staff have been wonderful with her. They encourage her to eat when she hasn't felt like it. They know her well now and recognise when she isn't quite herself. The staff always keep me informed when my mum is off colour also.
Very friendly and competent staff who have coped exceptionally well during this difficult time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbey House.
There are no upcoming events for Abbey House.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Leicestershire County Care Ltd
Accreditations
There are no accreditations posted yet for Abbey House.
Meet the Team (1)

Jennifer is the registered Manager at Abbey House and has been since 2020. She has worked for Leicestershire County Care Limited since 2011.
Frequently Asked Questions about Abbey House
What types of Care is Abbey House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbey House have?
There are 37 Single Rooms.
What are the Facilities & Services at Abbey House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbey House to the centre of Leicester?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey House to verify any information. View our terms and conditions. Abbey House has an Enhanced Service -more info.