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This purpose-built care home allows maximum...
Care Provided by Abbey House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The starting price of a room at Abbey House is £1172.00. The fee may vary depending on the needs of the resident and the room you choose. You can choose between ensuite rooms and non ensuite rooms. The fee covers all the care, activities, community engagement, meals and snack times. There might be an extra cost for ad hoc services that are provided by the external providers such as hairdressing, physiotherapy etc.,
The price(s) shown are provided by the care home. Contact Abbey House for full pricing details and T&Cs.
Contact Abbey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Leicestershire County Care Ltd
- Private Owned
Person in charge
- Jennifer Burdett(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (37)
- Single Rooms with ensuite Wet Room (37)
Abbey House Reviews (52)
Abbey House has a Review Score of 9.3 (9.311) out of 10, based on 9 reviews in the last 2 years.
Over all time Abbey House has 52 reviews.
This is a very caring home and during this pandemic, the staff have outdone themselves, keeping the family informed with regular updates and photos. A special thanks to the entertainment lady she has come up with varied and brilliant ideas. What a great social life the clients have received. Well done to all the staff for being there when we couldn't.
Because of COVID-19 it has been difficult for us to make a proper assessment of Abbey House. We have not been able to go inside the building or see my brother-in-law in his room. However, we have had many phone conversations with him and he is clearly very happy and settled since he arrived there is 2020. The staff seem to have an excellent relationship with him. They have been most helpful to us in phone conversations and clearly have his best interests at heart.
Mum reached the point of needing residential care during the covid-19 pandemic restrictions. This meant that the family were unable to settle her into her new environment. We were very pleased with the way the lovely staff at Abbey House welcomed her, sorted everything and helped her to feel at home. Following subsequent hospital visits, mum smiled her appreciation at returning to her new home, despite her communication difficulties. These difficulties have made it hard for her to keep in touch with the family under present conditions, but staff have helped with this and are always happy to take a call or give an update. There have been some memorable touches such as organising an anniversary card for her husband, and a beautiful handmade Christmas card. We are confident that mum is well-cared-for and happy and would highly recommend Abbey House and the lovely staff.
My aunt was resident at Abbey House from February 2019 until she passed away in August 2020. The care and kindness she received from the staff was amazing. She was a difficult lady at times due to her illness but the staff were so patient and understanding and took time to understand her likes and dislikes and to make it interesting for her. I cannot thank them enough.
Very pleased with all aspects of the home. I feel my mother is very safe and well cared for. Staff are friendly and approachable.
I think Abbey House is very good. They have looked after my neighbour for five weeks and treated her very well. The staff are so friendly and you couldn't wish for a better service. The meals are excellent and the cleanliness is top drawer. The manager is excellent, very pleasant, caring and has got time for you.
From the 1st day, she settled in quickly and was happy there.
The care shown by the staff has been amazing and the communication great. It’s a lovely home, from the bright homely atmosphere to all the activities on offer.
I cannot praise them enough on how they handled my Mums passing making sure she was not alone, and how compassionately they treated myself and my family, always available with tea, coffee and hugs.
From managers to the cleaners, they were always happy and always made myself, my family and my Mum feel valued.
Again my massive thanks to the staff knowing she was with people that cared and not alone.
Carers very kind and helpful but I was only a respite resident and don't suffer with dementia so I consider I was treated a little differently.
It’s been such a pleasure to see my friend go from strength to strength and I am so grateful to all of the staff at abbey house for getting her back to her old self.
As a visitor and friend, I was treated very well.
The level of care and compassion shown by the staff has been second to none. Any questions were always answered fully and honestly. When she died, the staff once again were fantastic. No rush to sort the room out, sandwiches and copious amounts of tea and coffee were made available.
All in all, from senior managers all the way to the cleaners, always happy and involving guests as well as residents.
If I end up in a care home, I hope it's Abbey House Leicester.
Once again a massive thanks to the staff at this difficult time.
The manager is amazing and motivates her staff. They are all very caring.
A very friendly environment.
The manager and care workers are brilliant with my mother and others on observing. We visit my mother between all the family at least once a day. We visit at all different times and we have had no concerns. The cleaning is ongoing and my mother's room always looks clean and tidy. The home respect and they encourage.
This care home is a well-run establishment. All the residents seem happy, contented and well fed. Nothing is too much trouble for the staff and the residents are kept entertained and as active as possible. The facilities are very good given the age of the building. All in all, a very well run care home which is a credit to the Manager.
Thank you for submitting your Review and for such kind words.
If you have any other feedback or suggestions in the future please make them known.
Kind regards,
The cleaning here is excellent and the staff are so welcoming when I do come to visit my grandma. Thank you for all the hard work all of the staff here do and God bless all of you. Thank you so very much.
I hope to be treated so well if I have to go into a home.
It is a pleasure to visit the home. The staff are wonderful. They do lots of things for the residents like doing plays and having parties.
Dear Ms W,
Thank you for taking the time to review us at Abbey House. Reviews like yours make us even prouder of our Staff Team and Our Home.
Thank you.
My mum was only there a short while before she died. You could not wish for better care. Thank you.
Hi Yvonne,
Thank you for your kind review, we welcome and appreciate all feedback.
Kind regards,
Sophie FergusonHospitality Officer
Having had experience of two other family members residing within Abbey House over the last two years, I have no hesitation in my mum having respite and hopefully, long-term care at Abbey House. Rooms are clean and the staff are welcoming and helpful.
Hi,
Thank you for reviewing our services, we appreciate and welcome all feedback. It is important to us that we keep our standards high and focus on improving our services.
If you have any future suggestions please make them known.
Kind regards,
Hospitality Officer
They need more staff as they are run off their feet sometimes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbey House.
There are no upcoming events for Abbey House.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Leicestershire County Care Ltd
Accreditations
There are no accreditations posted yet for Abbey House.
Meet the Team (1)

Jennifer is the registered Manager at Abbey House and has been since 2020. She has worked for Leicestershire County Care Limited since 2011.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey House to verify any information. View our terms and conditions. Abbey House has an Enhanced Service -more info.