Glenfield Woodlands

11 Holmwood Drive, Glenfield, Leicester LE3 9LG
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9.8 53 Reviews
  • Glenfield Woodlands, Leicester
Glenfields Woodlands has a patient and caring team of staff, committed to maintaining a home from home that residents can make the most of each day.

Residents have the privacy of en-suite bedrooms, which are fitted with call systems, while the interior and gardens are also ideal for wheelchair users and many activities, entertainments and outings are regularly organised as well.

Staff welcome both long and short-term care arrangements, dedicated to a service that is flexible to suit each individual and carried out with compassion.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 17 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up

Good to Know

Group/Owner

Person in charge

  • Sharon Illson (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (0)

Visiting

  • No time restrictions, just ask that meal times are respected.

Parking

  • Large spacious car park

Glenfield Woodlands Reviews (53)

9.8

Glenfield Woodlands has a Review Score of 9.8 (9.811) out of 10, based on 18 reviews in the last 2 years.
Over all time Glenfield Woodlands has 53 reviews.

Overall Experience
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Reviewer Connection to Glenfield Woodlands
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Total of 53, showing 1-20
Review from A W (Daughter-in-law of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glenfield Woodlands is an excellent home caring for my mother and father in law.
As it is a small care home it has the feel of a real home from home and this is one of its advantages.
The staff are kind, caring and go above and beyond to meet the individual needs of the residents. Their comfort and
happiness is a priority.
My father in law says it's marvellous and he couldn't be in a better place and especially as he always gets his coffee liqueur!!
My family feel that my mother and father in law are both receiving the best possible care.
Thank you to all the staff that work so hard to make it the best experience possible.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your amazing comments are greatly appreciated and will be passed on to the staff team.

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Review from L C (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted with the caring staff at Woodlands. They are always friendly and welcoming. The home is always clean and well kept and I trust that everyone has mum's best interests at heart.
The food is cooked on site and always smells and looks great.
I wouldn't want her to be anywhere else.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to the staff team.

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Review from Martin W (Son of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Woodland since August 2024 and we have seen a fantastic improvement in her physical and mental health. Since moving to Woodlands mums health has flourished and the staff have been great. Professional and friendly at all times and the level of communication is great. They have a great
program of weekly events that have helped mum back on the road to recovery and she is now walking with the support of a walking aid. All the staff make time for the residents and are very caring and compassionate. Recently the lift was out of action for a day and the home arranged a "temporary lounge" upstairs to enable the residents to be together and enjoy each others company. An illustration how a home go above and beyond to make life comfortable for the residents. I cannot fault the care and professional approach Woodlands show to residents and family. The home is well led and there is always a lovely atmosphere. A big shout out to all the Carers and mum is laughing again. GREAT!
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you Martin for taking the time to review Glenfield Woodlands. Your amazing comments are greatly appreciated and will be passed on to the staff team.

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Review from Mandy E (Daughter of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 97 year old mum became a resident in August. Mum has dementia and did suffer from very poor mobility and on arrival at Glenfield Woodlands from a previous home where Mum was unkempt and mentally distressed. Within two weeks, thanks to the Manager and her wonderful team of caring staff, mum had settled
into her forever home. My Mums personality has changed beyond belief. Not only is Mum very happy and content, laughs and jokes a lot but has also made friends with all of the lovely staff and residents. She joins in with all of the very varied daily activities such as baking, crafts, games and singing to name a few. Thanks to the patience and encouragement of the wonderful staff, Mum can now walk with her frame, much further than shes walked in the last 5 years. Glenfield Woodlands which is set in beautiful grounds is a very caring and friendly home with a family atmosphere. All staff members are truly amazing and a dedicated team. Thank you all for looking after Mum so well.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you Mandy for taking the time to review Glenfield Woodlands. Your amazing comments are greatly appreciated and will be passed on to the staff team.

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Review from Heather R (Sister of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found this residential home for my sister-in-law, who had been in/out of hospital, due to poor health amd dementia. Her health had deteriorated rapidly, her mobility was poor and, following discharge to a temporary place, she broke her hip so was back in hospital again, that was life-changing for
her and we thought we would lose her. Since being at Glenfield her communication has improved, she is smiley and happy, she is clean and comfortable and tells me the food is lovely. They have already got her standing and out into the sunshine to sit in the glorious garden. She is also drinking more, and for the first time in a while we can actually go to sleep at night without a knot in our stomachs. We feel that we can now look forward to short breaks away without worry. She has only been in this care home for just over two weeks but wow what a difference in her. Thank you to the manager and all of the other caring staff who give such excellent care.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to the staff team.

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Review from Kay B (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum settled into Woodlands incredibly quickly. By day two she was ‘at home’. Mum is very content and happy. She really loves all the activities (crafts, baking, singing, quizzes, bowling - to name but a few) and the company of staff and residents. It is a huge reassurance to us knowing that she is being
looked after/supported to such a high standard. Visits are a pleasure and I am still able to take Mum out and about eg church, memory cafe etc. Big thank you to all the staff.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you Kay for your kind review. Your mum certainly settled in well and is definitely part of the Woodlands family.

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Review from Kenneth J (Friend of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and understanding.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands.

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Review from M J (Niece of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Family member stayed here for respite who thoroughly enjoyed themselves. Fantastic range of activities for all to do, bingo/painting/singing/baking etc. Staff were welcoming, approachable, friendly and knowledgeable. They were more than happy to answer any questions. Good communication from staff, for
any falls/concerns or daily updates. Lovely warm cosy feel to the home, rooms were immaculate and designed well. Fantastic well-kept garden.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated.

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Review from Candice J (Sister of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were amazing and made my sister-in-law feel so welcome and ourselves whilst having respite care. She loves it there. All the staff and residents are so happy. Beautiful gardens. Great activities.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated.

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Review from Neil C (Son of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant friendly and caring staff who are dedicated and sensitive to the often joyful and complex needs of the residents. My mother is a recent resident at Woodlands and is having a great time, making new friends, and being supported by a fab team. She is eating well, baking and playing games, this
is great for a lady in her nineties with a new lease of life.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to the staff team.

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Review from Maureen S (Niece of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are pleasant and friendly. My uncle seems to be happy there.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands, your comments are greatly appreciated.

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Review from Michael S (Nephew of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant atmosphere. Lovely staff, always making us welcome with a cup of tea, coffee and biscuits. Although our uncle is virtually blind, he is very mentally alert and a kind member of staff spends time with him, doing crossword puzzles with him, that's brilliant keeping his mind active. Unable
to comment on the value for money option as we are not financially involved.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands, your comments are greatly appreciated.

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Review from Roy S (Son of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care Mum receives at Glenfield Woodhouse is first class, she recently needed to have a spell in hospital, where the care was far from being what you would expect and disturbing for the family to experience. On returning to Glenfield Woodhouse, her care improved 100% and her recovery was down to
the amazing staff who nursed her back to good health for a 97 year old. I cannot praise and thank them enough. Thank you all for what you do for Mum, we are so pleased she's back in your wonderful care.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to all staff.

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Review from John S (Son of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glenfield Woodlands is an excellent care home for my mum. It's a home that has a friendly atmosphere and nothing is too much trouble for them when we visit. They are always trying to entertain the residents in lots of different ways and the residents always appear to be happy. All the staff are hard
working and look after my mum very well, treating her with care and dignity. There always seems to be a variety of different meals and special requests are no trouble to the kitchen staff. So all in all an excellent home with a family feel. Thank you to all staff for looking after Mum.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your comments are very much appreciated and will be passed on to our staff.

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Review from Carole J (Niece of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is currently living here, she seems very happy here. It’s very home from home. The carers make her feel part of their family. There’s also been a newly appointed manager who comes across as a wonderful lady and really cares. I know that I’d recommend the home to my friends and other family.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your comments are really appreciated and will pass them on to our staff.

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Review from Paul O (Son of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely home for Mum to live in, carers are really friendly and accommodating for visits and trips out for Mum to see the family. The team recently took Mum on a boat trip and I look forward to seeing Mum doing more trips like this in the future.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. The boat trip was lovely and we hope to do more in the future.

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Review from Beverley H (Daughter of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Glenfield Woodlands since April 2023. I cannot thank the staff enough for the care they give her. Nothing is too much trouble for them all. They are really kind and caring, always with a smile on their faces.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for your kind and wonderful review, your comments are appreciated and these will be passed on to the staff.

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Review from C J (Sister of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and professional. It is a small care home with a family feel. My brother has settled in to the routines very well and his health has improved greatly. Each resident is treated as an individual with their preferences noted and respected. The meals are plentiful and look delicious.
I believe that the staff are Glenfield Woodlands' greatest asset.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for your kind and wonderful review, your comments are appreciated and these will be passed on to the staff.

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Review from Becky D (Granddaughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing care home that really does feel like home, not only my nan's home but I also feel at home every time I visit my nan.
The staff are amazing and look after my nan as if she is their own, can't thank them enough for the love and care they show her. She is always clean, freshly shaven, her
hair combed and her fresh nightie and bed sheets on every time I visit, no matter what time of the day or night I visit. The food and cleanliness of the home are both outstanding.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you, Becky, for your kind and wonderful review, your comments are appreciated and these will be passed on to the staff.

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Review from P W (Son of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is in a great position for our family. After looking at other homes we found Woodlands was the best for my dad's needs. The place is home from home and the staff are excellent, always there with a smile and a cup of tea.
Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your comments are very much appreciated.

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  • Cleanliness
  • Treated with Dignity
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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Glenfield Woodlands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for Glenfield Woodlands is calculated as follows: ( (173 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 206 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glenfield Woodlands is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Glenfield Woodlands

What types of Care is Glenfield Woodlands registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glenfield Woodlands have?

There are 17 Single Rooms.

What are the Facilities & Services at Glenfield Woodlands?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glenfield Woodlands to the centre of Leicester?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenfield Woodlands to verify any information. View our terms and conditions. Glenfield Woodlands has an Enhanced Service - more info.