Pine View Care Homes

420 Hinckley Road, Leicester LE3 0WA

Group: Pineview Care Homes Ltd

Person in charge: Kelly Pawley (Manager)

Local Authority / Social Services: Leicester City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 65 to 105.

Single Rooms: 9

Shared Rooms: 3

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single £490 – £550 (These prices are only a guideline, please contact Pine View Care Homes to find out the exact price for your requirements.)

Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Pine View is located on the southern side of Hinckley road, the A47 trunk road, approximately two miles west of Leicester city centre. The A47 is a major route into and out of the city and has a bus lane system. There are excellent amenities within walking distance including a variety of shops, western park opposite and a church nearby.

Visiting:

No restrictions on visiting, however, please avoid meal times as these are as important as medical rounds

Parking:

On site car parking for 4 cars

Latest Care Quality Commission* Report on Pine View Care Homes: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.7 (maximum of 10) for Pine View Care Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Pine View Care Homes in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.333 for Pine View Care Homes is calculated as follows: ( (4 Excellents x 5) + (8 Goods x 4) ) ÷ 12 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.333 Points relating to the number of positive Reviews for Pine View Care Homes is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Pine View Care Homes has a Review Score of 7.7 (7.666) from 1 Reviews


Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pine View Care Homes?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pine View Care Homes

  • Son of Resident/Service User
    1

The staff at Pine View are superb. My late mother was a resident for 5 years and could not have received better care. She had been living alone and was very independent but, when she reached 90 she became unsteady, frequently falling over and hurting herself. When it became apparent that the family could no longer cope we took her to view a number of care homes and she chose Pine View because she felt it was more homely.
Her health, both physical and mentally, gradually deteriorated and her last 6 months were spent in bed. I was a frequent visitor and was always made welcome and found my mother well cared for. The staff not only cared for my mother they also cared about her and I believe that when she chose Pine View she chose wisely.

How likely would you be to recommend Pine View Care Homes? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Submit a Review for Pine View Care Homes

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

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Neither Unlikely or Likely

Likely

Extremely LIKELY

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Bed Vacancies

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Pine View Care Homes