Diwali Nivas

38 Westcotes Drive, Leicester LE3 0QR
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8.2 7 Reviews
  • Diwali Nivas, Leicester

Care Provided by Diwali Nivas

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Owner
  • Diwali Ltd
  • Person in charge
  • Kishen Sachdev (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Diwali Nivas

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,000
  • (these prices are only a guideline, please contact Diwali Nivas to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no restrictions on visiting times.


  • Parking
  • Off road parking available.


8.2

Diwali Nivas has a Review Score of 8.2 (8.238) out of 10, based on 1 reviews in the last 2 years. Over all time Diwali Nivas has 7 reviews.

Overall Experience

  • 4
  • 3
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  • 0
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Date Published

7
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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care for over 30 years. She has been in four care homes over the years and Diwali Nivas has overall been the best experience for me. I wish I had heard of this home before. Thank you to the team and owners.

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Overall Experience  Overall Experience 4.0 out of 5

I am quite happy with the care and attention received for my mum from the carers and with the service they are providing. I would definitely recommend to others.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident here for a year or more.


She has received a high standard of care from very caring and professional staff. A lovely home for the Asian elderly.


I am disabled and attend on alternate days to visit and provide some support. Sadly, her memory is failing and at times

she request that I leave, this I do upon request, hoping that she calms down.


I am accepted by everyone and treated like a family member and made very welcome by all of the friendly staff. They even provide a meal for me frequently.


A high-quality Asian lifestyle and culture is provided. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I think residents are looked after well. Especially staff and management are wonderful, friendly, supportive and caring. Also, dinner for residents is really good.

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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was here for a short stay and has been very happy with all aspects of the caring role provided here. It is a warm and inviting care home and has wonderful staff. Will definitely be using this care home again.

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Overall Experience  Overall Experience 4.0 out of 5

Great care staff, great care and food and needs of residents.

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Overall Experience  Overall Experience 5.0 out of 5

I visit my parent on a daily basis and am always greeted with a warm welcome from all the members of staff. Their commitment, dedication, support and love towards all the residents is clearly visible.
All the residents are treated equally and with respect. My parents' needs (as with all the other
residents) are fully met in terms of culture, religious beliefs and dietary. I believe the care home as a safe, secure and a happy place for my parent.

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Current Review Score: 8.2 (8.238)

Overview of Review Score

The Review Score of 8.2 (8.238) out of 10 for Diwali Nivas is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Diwali Nivas is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Diwali Nivas is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Diwali Nivas

What types of Care is Diwali Nivas registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Diwali Nivas provide?

Palliative Care & Day Care are other types of care provided.

How many Rooms does Diwali Nivas have?

There are 15 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Diwali Nivas?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Diwali Nivas to the centre of Leicester?

0.8 mile(s) as the crow flies, distance by road may be significantly further.