38 Westcotes Drive, Leicester LE3 0QR
Diwali Nivas, situated not far from Narborough Road in Leicester City, is ideally situated for access to local amenities and an independent lifestyle, having been developed to suit the needs of older people from the Asian community.
Local shops, the post office and the Jalaram Mandir temple are all in walking distance, while the home's interior has been purposely converted from a private dwelling to offer skilled care.
Owner: Diwali Ltd
Person in charge: Kishen Sachdev (Manager)
Local Authority / Social Services: Leicester City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Down Syndrome • Epilepsy • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Gujarati, Hindi, Panjabi, Punjabi
Single Rooms: 15
Shared Rooms: 3
Rooms with ensuite WC: 8
Weekly Charges Guide: Personal Care Single £500 – £700 , Personal Care Shared (per person) £500 – £650 (These prices are only a guideline, please contact Diwali Nivas to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
There are no restrictions on visiting times.
Off road parking available.
Latest Care Quality Commission* Report on Diwali Nivas: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Diwali Nivas has a Review Score of 8.2 (8.238)
The Review Score of 8.2 (maximum of 10) for Diwali Nivas is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Diwali Nivas in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Diwali Nivas is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.238 Points relating to the number of positive Reviews for Diwali Nivas is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.2 Target = 0.238
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Diwali Nivas?
Reviewer Connection to Diwali Nivas
Review submitted from a Website Submission by Angela G (Daughter of Resident) on Friday 28 July 2017. Relates to July 2017.
I visit my parent on a daily basis and am always greeted with a warm welcome from all the members of staff. Their commitment, dedication, support and love towards all the residents is clearly visible.
All the residents are treated equally and with respect. My parents' needs (as with all the other residents) are fully met in terms of culture, religious beliefs and dietary. I believe the care home as a safe, secure and a happy place for my parent.
How likely would you be to recommend Diwali Nivas? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Diwali Nivas