Diwali Nivas

38 Westcotes Drive, Leicester LE3 0QR
Review Us
9.8 15 Reviews
  • Diwali Nivas, Leicester
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000

These prices are only a guideline, please contact Diwali Nivas to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Diwali Ltd

Person in charge

  • Kishen Sachdev (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (3)

Visiting

  • There are no restrictions on visiting times.

Parking

  • Off road parking available.

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Diwali Nivas Reviews (15)

9.8

Diwali Nivas has a Review Score of 9.8 (9.788) out of 10, based on 9 reviews in the last 2 years. Over all time Diwali Nivas has 15 reviews.

Overall Experience

  • 11
  • 4
  • 0
  • 0
  • 0

Date Published

15
9
9
9
6

Review from Prakash M (Son of Resident) published on 4 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an excellent place and staff caring and very professional with their jobs. Place is very clean kept. Staff are always talking n joking n smiling with residents lovely to see when visiting. All the staff are welcoming me when I visit n help get the chair for visitors to sit on. Staff also feed residents
who are unable to feed themselves. They also offer you food n drinks ie tea or water when visiting. Activities are great too for residents as all all participate. Ie aarti n bjanjans orienting ice cream. Fron van. Keep the good work
My mum's happy since been there past 2 years. Managers are good n helpful.

Reply from Diwali Nivas, Manager at Diwali Nivas

Thank you for the kind words. The staff work really hard and they always looking at ways to make the home as welcoming as possible. They will appreciate your positive review.

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Review from Prakash M (Son of Resident) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful to my mum.
Caring and always able to assist.
Very supportive in our hours of need prior to her passing away.
Always contactable even out of hours.


Offered tea regularly to visitors which was of great help.

Reply from Diwali Nivas, Manager at Diwali Nivas

Thank you for the kind words. It was pleasure caring for your mother

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Review from Kala I (Daughter of Resident) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are just amazing and lovely, caring and professional about their jobs. They are all compassionate in all they do. Diwali Nevas is Leicester is a clean home and recommended by myself. The food is soo amazing also as tried a few times. The bedrooms are acceptionally clean and the whole home
is welcome. The manager is very helpful and approachable. The other manager is lovely and such a breath of fresh air. I have been speaking to her for over a year prior to my mum going in the home. She has a caring ease to her and makes you feel welcome. This manager has such a good heart and has soo much patience and listens to all my requests and acts on them straight away. I feel secure and safe with this manager. This woman is amazing.

Reply from Diwali Nivas, Manager at Diwali Nivas

Thank you for the lovely review, especially regarding the compliments regarding the management.

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Review from A M (Daughter of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for over three years. She is cared for professionally and like a family member too. She is well looked after by the staff. The home and clean and well looked after. Her room is lovely and she enjoys sleeping in it . She frequently tells me how well she is looked after. She enjoys
her meals and the Asian TV. The home an accommodates us as much as they can eg when we take her out and when we visit. Overall a very positive experience for her in this later stage in life. A big thank you.

Reply from Diwali Nivas, Manager at Diwali Nivas

Thank you for the lovely review. We are really happy to hear you and your mum are enjoying it at Diwali

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Review from Pradipkumar G (Son of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home
Really good take care of old people
All staf very helpful for the old people
We are very happy with everything
All staf very respectful with everyone
Visiting time is so good
Even they making food fresh everyday for the old people
Thank you

Reply from Diwali Nivas, Manager at Diwali Nivas

Thank you for the kind words Pradip. It is a pleasure caring for your mother.

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Review from H J (Daughter-in-law of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. My mother in law is very happy and well cared for. The staff take her to the mandir and she sits in the garden when the weather is good. She enjoys the outings and the staff always send us pictures which is very nice.

Reply from Diwali Nivas, Manager at Diwali Nivas

Thank you for the lovely review. We are really happy to hear your mother in law is enjoying it at Diwali Nivas.

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Review from I M (Son of Resident) published on 27 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff & Management very good in terms of:
They listen to your requests and are very helpful
They look after my mother with utmost care
Are always cheerful and courteous.
A great caring team, thank you all.

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Review from Rakhi R (Daughter of Resident) published on 27 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Diwali Nivas in May '25, what can I say honestly such a amazing home. The carer's are really, really nice and loving. They call mum (baa in gujarati) means gran and that's the 1st thing that touched my heart. The willingness to do things for all residents with a smile says it all. My
mum does miss me and my family at times but you can tell she's happy and very well looked after. Anything she wants food wise, or play games, sits in the garden etc is all fulfilled.
This home is very well ran and we as a family are very thankful for all there hard work and dedication towards my mum.. Thank you to all the staff.

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Review from Mayur H (Son of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care for over 30 years. She has been in four care homes over the years and Diwali Nivas has overall been the best experience for me. I wish I had heard of this home before. Thank you to the team and owners.

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Review from Jaya P (Daughter of Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite happy with the care and attention received for my mum from the carers and with the service they are providing. I would definitely recommend to others.

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Review from Watson F (Brother of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident here for a year or more.


She has received a high standard of care from very caring and professional staff. A lovely home for the Asian elderly.


I am disabled and attend on alternate days to visit and provide some support. Sadly, her memory is failing and at times

she request that I leave, this I do upon request, hoping that she calms down.


I am accepted by everyone and treated like a family member and made very welcome by all of the friendly staff. They even provide a meal for me frequently.


A high-quality Asian lifestyle and culture is provided. Thank you.

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Review from Chanda P (Daughter of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think residents are looked after well. Especially staff and management are wonderful, friendly, supportive and caring. Also, dinner for residents is really good.

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Review from Kamaljit R (Daughter-in-law of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was here for a short stay and has been very happy with all aspects of the caring role provided here. It is a warm and inviting care home and has wonderful staff. Will definitely be using this care home again.

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Review from Parmod H (Son of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care staff, great care and food and needs of residents.

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Review from Angela G (Daughter of Resident) published on 14 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my parent on a daily basis and am always greeted with a warm welcome from all the members of staff. Their commitment, dedication, support and love towards all the residents is clearly visible.
All the residents are treated equally and with respect. My parents' needs (as with all the other
residents) are fully met in terms of culture, religious beliefs and dietary. I believe the care home as a safe, secure and a happy place for my parent.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Diwali Nivas is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.888 for Diwali Nivas is calculated as follows: ( (98 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 107 Ratings = 4.888

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Diwali Nivas is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Diwali Nivas

What types of Care is Diwali Nivas registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Diwali Nivas have?

There are 15 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Diwali Nivas?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Diwali Nivas to the centre of Leicester?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Diwali Nivas to verify any information. View our terms and conditions. Diwali Nivas has an Basic Service - more info.