Spencefield Grange

Davenport Road, Evington, Leicester LE5 6SD
Review Us
8.5 89 Reviews
  • Spencefield Grange, Leicester
Spencefield Grange is a luxurious care home, which aims to provide the highest standards of professional care and comfort in a warm, friendly and homely environment. A non-institutional high-quality home from home.

Located in Evington, Leicester the home is well situated for residents to take advantage of the local amenities.

The home has a range of facilities for residents including dementia-friendly décor and furniture, themed corridors, personalised memory boxes, an innovative sensory room, activities room and much more.

There is a dedicated social activities coordinator in the home who provides a range of entertaining activities and organises trips throughout the year utilising the luxury minibus.

The team at Kirklands understand that each individual has different needs and that’s why Spencefield Grange provide person-centred care to support and care for each individual as required. Fully trained and carefully selected staff encourage residents to retain their own independence and are on hand to support.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1175 – £1225
  • Self-Funded Residential Dementia Care: £1225 – £1225
  • RESPITE Self-Funded Residential Care: £1225 – £1225
  • RESPITE Self-Funded Residential Dementia Care: £1225 – £1225

These prices are only a guideline, please contact Spencefield Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ruby Mayes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)

Visiting

  • They welcome all visitors into the home, but do provide the residents with protected meal times. These are: Breakfast: 8am-10.30am Lunch 12.30pm-13.30pm & Tea 5pm-6pm

Parking

  • Free onsite parking is available

8.5

Spencefield Grange has a Review Score of 8.5 (8.479) out of 10, based on 4 reviews in the last 2 years.
Over all time Spencefield Grange has 89 reviews.

Overall Experience
  • 53
  • 31
  • 4
  • 0
  • 1
Date Published
  • 89
  • 2
  • 3
  • 4
  • 85
Reviewer Connection to Spencefield Grange
  • 23
  • 17
  • 14
  • 9
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 81-89
Review from Michael P (Friend of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been visiting Spencefield Grange for about 3 months, 3 times a week and have found the home super. The staff are great and nothing is too much for them to do.
I think the home is wonderful and my friend is very happy and relaxed here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Norman P (Husband of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints with this home. The care staff and management are great and very welcoming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Douglas S (Husband of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice and warm. Clean. Nice food. Staff are good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chloe F (Granddaughter of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice and caring staff, came to visit Queens 90th street party day and it was a lovely day of fun.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Friend of Resident) published on 8 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Love coming and visiting staff and friends, all lovely people. Always lots going on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne D (Daughter of Resident) published on 8 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very good. The staff are professional, caring and friendly. I would recommend the home to friends who may be looking for a care home for their relative. I haven't had any concerns since my dad's been in the home but I know that if I did I could talk to the manager or staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula D (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum seems to like it and that's all that matters to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna M (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Helpful staff, they listen to what you have to say. Meals are good and always fresh, and they have plenty of choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen H (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always happy to listen and are very supportive. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.479)

Overview of Review Score

The Review Score of 8.5 (8.479) out of 10 for Spencefield Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Spencefield Grange is calculated as follows: ( (39 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.708 Points relating to the number of positive Reviews for Spencefield Grange is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (3)

Michelle

Michelle Caisley

Job Title: Operations Manager Joined: 2021

I started my career in care as a Health Care Assistant and have progressed and worked my way up through the Health and Social Care Industry, working across many services such as mental health, learning disability, children's services and dementia nursing reaching the position of Area Manager.


In 2021 I joined Kirklands Care as their Operations Manager overseeing all of their care homes. Kirklands Care is a family run business that shared my own beliefs of care and that the residents care is of upmost priority and this for me comes first. My love of spending time with the residents shines through my work, hearing their stories and having the ability to make a difference in their lives. Every resident I care for is treated how I would expect my family member to be cared for which for me is with love dignity and respect. My role allows me to work with families to take the pressure off whilst allowing them to feel their loved one is in a suitable environment, is safe and cared for.

No image found

Megan Nairn

Job Title: Deputy Manager Joined: 2024

I began my journey in care in 2020 at the age of 19, shortly after completing my A-levels and realising that this was the path I wanted to pursue. I started as a Care Assistant and worked my way up to Senior Care Assistant, before progressing into my current role as Deputy Manager. Along the way, I’ve also supported in key roles such as Catering Manager and within Housekeeping, all within the care home setting.


I hold an NVQ Level 3 in Lead Adult Care Work and continue to build on my knowledge and experience every day.


My passion for care began in childhood. Growing up around the care sector often accompanying my mum to work. Some of my fondest memories come from being in that environment. From a young age, I learned about dementia and the importance of providing care with dignity, compassion and purpose.


For me, care has never been just a job. It’s a lifelong commitment. I’m dedicated to supporting individuals to live with comfort, respect, and a strong sense of self because everyone deserves to feel valued, heard, and truly cared for.

No image found

Ruby Mayes

Job Title: Registered Manager Joined: 2024

I’ve worked in care since 2009, starting my journey as a Care Assistant before progressing through the roles of Senior, Deputy, and then Manager. I took on my first management role in 2013 and have since dedicated myself to leading with compassion and integrity.


My background includes a wide range of experience across elderly dementia care, residential care, nursing, and learning disabilities. This has given me a strong foundation and a deep understanding of what it means to deliver truly person-centered care.


I hold NVQ Level 2 & 3 in Health and Social Care, as well as NVQ Level 5 in Leadership and Management in Health and Social Care. These qualifications support the values I bring to my role everyday dedication, professionalism and heart.


At the core of everything I do is the belief that every individual deserves the very best care and quality of life. I focus on the unique needs of each person and work hard to ensure they feel safe, respected, and genuinely cared for.


I work tirelessly to ensure our home is filled with laughter, warmth and comfort for our residents, our staff and their families. Creating a positive culture and a happy working environment is something I truly believe in. I’m passionate about promoting equality, diversity and inclusion, and I’m committed to making sure everyone feels respected, supported, and part of our extended care family.


Outside of work, I’m a proud mum to one amazing daughter—she’s my world

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spencefield Grange to verify any information. View our terms and conditions. Spencefield Grange has an Enhanced Service - more info.