Spencefield Grange

Davenport Road, Evington, Leicester LE5 6SD
Review Us
8.5 89 Reviews
  • Spencefield Grange, Leicester
Spencefield Grange is a luxurious care home, which aims to provide the highest standards of professional care and comfort in a warm, friendly and homely environment. A non-institutional high-quality home from home.

Located in Evington, Leicester the home is well situated for residents to take advantage of the local amenities.

The home has a range of facilities for residents including dementia-friendly décor and furniture, themed corridors, personalised memory boxes, an innovative sensory room, activities room and much more.

There is a dedicated social activities coordinator in the home who provides a range of entertaining activities and organises trips throughout the year utilising the luxury minibus.

The team at Kirklands understand that each individual has different needs and that’s why Spencefield Grange provide person-centred care to support and care for each individual as required. Fully trained and carefully selected staff encourage residents to retain their own independence and are on hand to support.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1175 – £1225
  • Self-Funded Residential Dementia Care: £1225 – £1225
  • RESPITE Self-Funded Residential Care: £1225 – £1225
  • RESPITE Self-Funded Residential Dementia Care: £1225 – £1225

These prices are only a guideline, please contact Spencefield Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ruby Mayes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)

Visiting

  • They welcome all visitors into the home, but do provide the residents with protected meal times. These are: Breakfast: 8am-10.30am Lunch 12.30pm-13.30pm & Tea 5pm-6pm

Parking

  • Free onsite parking is available

8.5

Spencefield Grange has a Review Score of 8.5 (8.479) out of 10, based on 4 reviews in the last 2 years.
Over all time Spencefield Grange has 89 reviews.

Overall Experience
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  • 31
  • 4
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Date Published
  • 89
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Reviewer Connection to Spencefield Grange
  • 23
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Total of 89, showing 41-60
Review from G B (Friend of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend received excellent care. The staff are polite and very friendly. They always make me feel very welcome when I come to visit my friend. The home is always clean and tidy.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from T R (Friend of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a friend after many years. Since she has been in the home I feel as though she is in the best place she could possibly be in. The staff are lovely and always do the most for visitors. Can't complain.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from V J (Niece of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very happy with Spencefield Grange. He always looks clean and tidy. My uncle enjoys talking to the staff and can have a laugh with them. The service Spencefield Grange provides is excellent.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from M G (Friend of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided for my friend. I have known this lady for many years. Staff are very good at what they do. Very friendly home.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from Alan P (Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I liked it very much. Thanks to the staff.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from Kathleen B (Sister of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Looked after my sister well.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from Alison N (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff @ Spencefield Grange took care of my father as though he was their family. They also took care of my mother as she visited him. I have friends who evaluate care homes who visited my dad and they said this was one of the best they've visited.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44. Kindest regards, Hicare Ltd.

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Review from Y W (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, clean environment. A happy place to be.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort.


If you have any further comments, do not hesitate to contact us on 08000 27 50 44.

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Review from S H (Wife of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As I am not a resident, I can only give an overall opinion. The home seems very friendly and clean and generally pleasing. My husband seems well cared for.
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Review from Nicoletta B (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my mum is getting. Everyone is very helpful, caring and friendly. Wouldn't hesitate in recommending Spencefield Grange to anyone.
Reply from Victoria, Admin at Spencefield Grange

Thank you for your review about our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44. Kindest regards, Hicare Ltd.

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Review from W U (Wife of Resident) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly home, staff and managers have really been supportive, especially as my husband does not speak much English. But has been well cared for.
Reply from Jackie Mulroy, Administrator at Spencefield Grange

Thank you Mrs Ussenbai, it was a pleasure to have your husband here with us and we miss seeing you both.

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Review from Pamela C (Friend of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend who is in this care home seems to be looked after well and the place itself is very clean. Nice eating room and wall, looked after bedrooms.
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Review from A P (Sister of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are great. They work so hard and are helpful. They do a great job, nothing is too much trouble can't thank them enough. Thanks.
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Review from R S-E (Brother of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff, environment and quality of care excellent.
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Review from F I (Son of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very supportive with practical things such as personal care, social interaction with other residents and staff. A very positive approach, good quality of service of high standard.


Overall, very helpful, positive experience a motivational environment for residents during a difficult and vulnerable

time of life.
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Review from Brian L (Son-in-law of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding staff.
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Review from D B (Son of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I quite like the place and my mother seems to be well treated.
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Review from Lelia W (Friend of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience, the ethos was amazing. Made to feel very included and very involved and mix with residents. Displays are very nice.
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Review from Jean H (Resident) assisted by family/friend published on 29 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is lovely and the people are really nice.
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Review from Mary C (Daughter of Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and helpful. They talk encouragingly with the residents and engage a friendly atmosphere. Visitors are warmly greeted and residents are encouraged to use the facilities this house has to offer.
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Current Review Score: 8.5 (8.479)

Overview of Review Score

The Review Score of 8.5 (8.479) out of 10 for Spencefield Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Spencefield Grange is calculated as follows: ( (39 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.708 Points relating to the number of positive Reviews for Spencefield Grange is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (3)

Michelle

Michelle Caisley

Job Title: Operations Manager Joined: 2021

I started my career in care as a Health Care Assistant and have progressed and worked my way up through the Health and Social Care Industry, working across many services such as mental health, learning disability, children's services and dementia nursing reaching the position of Area Manager.


In 2021 I joined Kirklands Care as their Operations Manager overseeing all of their care homes. Kirklands Care is a family run business that shared my own beliefs of care and that the residents care is of upmost priority and this for me comes first. My love of spending time with the residents shines through my work, hearing their stories and having the ability to make a difference in their lives. Every resident I care for is treated how I would expect my family member to be cared for which for me is with love dignity and respect. My role allows me to work with families to take the pressure off whilst allowing them to feel their loved one is in a suitable environment, is safe and cared for.

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Megan Nairn

Job Title: Deputy Manager Joined: 2024

I began my journey in care in 2020 at the age of 19, shortly after completing my A-levels and realising that this was the path I wanted to pursue. I started as a Care Assistant and worked my way up to Senior Care Assistant, before progressing into my current role as Deputy Manager. Along the way, I’ve also supported in key roles such as Catering Manager and within Housekeeping, all within the care home setting.


I hold an NVQ Level 3 in Lead Adult Care Work and continue to build on my knowledge and experience every day.


My passion for care began in childhood. Growing up around the care sector often accompanying my mum to work. Some of my fondest memories come from being in that environment. From a young age, I learned about dementia and the importance of providing care with dignity, compassion and purpose.


For me, care has never been just a job. It’s a lifelong commitment. I’m dedicated to supporting individuals to live with comfort, respect, and a strong sense of self because everyone deserves to feel valued, heard, and truly cared for.

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Ruby Mayes

Job Title: Registered Manager Joined: 2024

I’ve worked in care since 2009, starting my journey as a Care Assistant before progressing through the roles of Senior, Deputy, and then Manager. I took on my first management role in 2013 and have since dedicated myself to leading with compassion and integrity.


My background includes a wide range of experience across elderly dementia care, residential care, nursing, and learning disabilities. This has given me a strong foundation and a deep understanding of what it means to deliver truly person-centered care.


I hold NVQ Level 2 & 3 in Health and Social Care, as well as NVQ Level 5 in Leadership and Management in Health and Social Care. These qualifications support the values I bring to my role everyday dedication, professionalism and heart.


At the core of everything I do is the belief that every individual deserves the very best care and quality of life. I focus on the unique needs of each person and work hard to ensure they feel safe, respected, and genuinely cared for.


I work tirelessly to ensure our home is filled with laughter, warmth and comfort for our residents, our staff and their families. Creating a positive culture and a happy working environment is something I truly believe in. I’m passionate about promoting equality, diversity and inclusion, and I’m committed to making sure everyone feels respected, supported, and part of our extended care family.


Outside of work, I’m a proud mum to one amazing daughter—she’s my world

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spencefield Grange to verify any information. View our terms and conditions. Spencefield Grange has an Enhanced Service - more info.