Monson Care Home

Monson Care Home, 9-11 Monson Street, Lincoln LN5 7RZ
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9.8 89 Reviews
  • Monson Care Home, Lincoln
Monson Care home is a purpose- built care home situated within the bustling city of Lincoln, whilst also enjoying the quietness of being outside the centre.

Monson is one of four care homes owned by Autograph Care, who believe that every person should live the life they wish to live.

At Monson, residents can choose between various rooms, offering generous living accommodation and various views. Each room has a call bell, an attached en-suite shower room, quality furnishings, a private telephone line, digital TV, communal lift to all floors which can access all communal facilities.

Monson has various areas for residents to enjoy, including two lounges and dining areas; a newly- refurbished café, which doubles as a fully equipped cinema, with large projector screen and surround sound.

The ‘snug’ where residents can read a book, or the many newspapers that are delivered daily. Residents are also invited to use the fully enclosed Mediterranean courtyard, with various seating. Monson has a hair salon on site, to meet all hair needs.

Monson does not have a private car park, but there is a public car park at the back of the home, via King Street, which is reasonably priced. Outside the home, it is permit holders only but there are a limited amount of permits, please ask at reception.

Monson Care home fees include 24-hour premium residential and dementia care with fully trained staff, an in-house laundry service, freshly prepared meals from the professional kitchen team, a daily activity plan that is tailor made to each resident ensuring that activities are always person-centred.

Monson is within easy reach of the city centre for all shopping needs, as well as only a short trip to Lincoln’s famous cathedral and castle, boutique stores, and lovely restaurants.

Care Provided by Monson Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £825 – £1300
  • Self-Funded Residential Dementia Care: £825 – £1300
  • RESPITE Self-Funded Residential Care: £825 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £825 – £1300

Our fees are inclusive of 24 hour around the clock care provided by our highly trained care and senior staff, as well as all meals, laundry, housekeeping and activities. We do have an on-site hairdresser, as well as a chiropodist who visits regularly, but these are at an extra cost. Our fees are exclusive of funded residential/ dementia care, as well as top-up payments. These prices are only a guideline, please contact Monson Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Monson Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Anna Pacyna (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (44)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Welcome you to visit at any time. Please sign in and out. Visitors are requested to wear a red visiting lanyard which are available at reception. If parked out on the street please let reception know and they can provide visitor permits. Limited availability.

Parking

  • Monson does not have a private car park, but there is a public car park at the back of the home with reasonable prices via King Street just off the High Street. Parking is also available on the street outside the home with limited visitor permits.

9.8

Monson Care Home has a Review Score of 9.8 (9.801) out of 10, based on 22 reviews in the last 2 years.
Over all time Monson Care Home has 89 reviews.

Overall Experience
  • 76
  • 11
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Date Published
  • 89
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  • 22
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Reviewer Connection to Monson Care Home
  • 33
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  • 5
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Total of 89, showing 21-40
Review from Steven S (Respite Resident) assisted by family/friend published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always enjoy my stay. The staff are very hard workers and are all so kind. The food is lovely, they cater for my dietary needs so well. All who work here are a pleasure to be with. Thank you for looking after me and making my stay so enjoyable.
Reply from Nikki Ayliff, Operations Manager at Monson Care Home

Thank you for your kind review of the care and support you received at Monson.
It will be a great pleasure to share this with the hardworking team in the home - we look forward to welcoming you again in the near future.

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Review from G K (Son of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent facilities. Cleanliness, hygiene and facilities are all quality. Staff are always patient and can't do enough to help service users and visitors. My mum would be happy to return here if required in the future.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for such kind comments about the team at Monson and it was a delight to care for your lovely mum. You know where we are if you need any support in the future.

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Review from Vanessa W (Daughter of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the care and support Dad received during his time at Monson Care Home. The staff have always been really attentive and friendly and have also been supportive of our family too. We cannot thank them enough.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for your kind comments about the care we provided to your dad. It was a pleasure to get to know both your dad and your mum, such a lovely couple.

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Review from Isabel A (Wife of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Monson Care Home to be friendly, caring and supportive. The manager and her team were always most helpful with any issue raised.
Monson had a warm, happy atmosphere. They were always welcoming which gave me confidence that my dear husband was in a safe, caring environment with an excellent
manager leading an exceptional team with whom I could rely on implicitly to meet his every need.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much for such glowing feedback, we appreciate your words so much. Caring for your wonderful husband was a pleasure and a privilege.

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Review from Julie S (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 92 year old Dad was admitted to Monson Care Home following a fall at home. It was a stressful and worrying time but from the moment we arrived the staff have been welcoming and reassuring. Everywhere is clean and modern from the comfy, cosy rooms, the spacious lounge and cafeteria-style dining room
to the beautiful outdoor areas. There are regular games, singalongs, and little challenges for the residents to take part in should they choose to. I particularly love the way all the staff take care to treat residents as individuals, getting to know their particular likes, dislikes and ways. Everyone is treated with affection and respect. The staff are busy of course, but whenever I have had any concerns about my Dad I've always felt like the staff have taken time to listen and to help. The manager is approachable leads by example - she and the whole team are not just doing a job, they genuinely care about their residents going above and beyond what might be expected.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Many thanks for such lovely feedback, particularly about our staff. I will ensure your kind words are passed on to them.
Best wishes,
Susannah

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Review from Kent P (Son of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 4 weeks at Monson Care Home recovering from a hospital admission. She received nothing but excellent care and felt herself part of the family there very quickly. Staff at Monson are very caring of their guests and clearly have compassion and empathy for the residents and guests alike.
I always found the care and admin staff were readily available to discuss my mother’s day-to-day care and support to get her home again. They helped my mother regain confidence and mobility and encouraged her to achieve her goals for discharge home. I have nothing but admiration for this care home and the staff that make it what it is. - Excellent.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much for such glowing feedback – your mother was an excellent example of someone focused on her goals and it made it so easy to encourage and support her, that combined with her being such a lovely lady. Thank you again and you know we are, if respite is required in the future.

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Review from Shirley B (Daughter of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum became a resident of Monson Care Home after a month in hospital and a month of respite care. I live abroad so all of a sudden having to make a decision and find a care home as Mum could not live at home any more, became a daunting, stressful task. Mum already being in Monson and the support already
from the manager and the staff made it easier and now I don’t have to worry about Mum. The Staff are amazing and it feels like one big family, the activities and celebrations in which family members are included, I have even had lunch with my Mum when visiting.
Mum's room is bright, airy and lovely full of her things. On my last visit Mum even through her dementia is saying she feels settled. The door is always open if you need to check in with staff, and living abroad email communication has been a lifeline. It was sad that our Mum could not return to her home, but Monson is now providing a new safe wonderful home for her.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for such wonderful feedback about the team at Monson Care Home, it is always a pleasure to support you and your mum. I’m so pleased that you are happy with the communication strategies we have in place and these work for you.
Look forward to welcoming you back to the UK and Monson Care Home soon.

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Review from Kathleen G (Day Care) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coming to terms with the fact that I needed help with caring for my husband with dementia, I was fortunate enough to come into contact with the management of Monson Care Home and what a lifesaver this has been! My husband has been attending on a weekly basis for about five months and so enjoys the activities,
interaction with others whilst feeling safe and valued as an individual. The enthusiasm shown by all staff with the activities is just amazing. The home is clean, safe and welcoming and I know my husband is in good hands when I leave him there. He feels very much a part of the community of Monson and just a big thank you to everybody there.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much for your kind comments. Meeting you at the Carers Group, getting to know your husband and welcoming him to Monson has been an absolute pleasure and he is very much part of the Monson Family – we are always here for you both.

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Review from A H (Civil Partner of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They took very good care of my mum all were very polite and helpful. Very clean and secure and I knew she was in safe hands. Very good communication.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for your kind review and your compliments – the team work incredibly hard so it’s great to receive such positive feedback.

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Review from Susan G (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 104 yr old mother has been a resident at Monson Care Home for 9 yrs plus. She's very aware of her situation and is totally content, not just because it is a very lovely, modern and clean home but because of the staff. They, from the management to the fantastic carers and ancillary staff, are very
caring, kind, considerate and cheerful to all the residents, making them feel loved, safe and secure. The appointment of an activities lady (after Covid) has brought extra daily stimulation and fun, their birthdays and other notable dates are all celebrated and we the families are all included. The carers know the resident's needs well and chat with them throughout the day, treating them as individuals. They can tell if anyone is a little out of sorts and call in the relevant medical authorities when needed. My mum now needs help with washing, dressing and personal care. As she tells me often “It’s lovely here, I’m a lucky lady and very happy". Consequently we, her family, are very happy too!
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for such a glowing review from a wonderful family of such a wonderful resident, whom we all love dearly. Caring for your mum is a pleasure and we are so pleased you think so highly of us all.

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Review from John C (Respite Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I must stress the lengths that the staff went to, to encourage my recovery was above and beyond the call of duty. Prior to my admittance, I didn't eat, and I just wanted to die. Within a week, they had me eating again, and I had renewed zest for life. They basically saved my life.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

To know my team impacted your life so much and gave you back your zest for life makes me feel so proud of the team at Monson.
We miss seeing you and don't forget to drop in for a milkshake and a chat anytime.
Best wishes.

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Review from Catherine B (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home that met all of dad's needs. They made him smile and laugh again.
Thank you for everything you do and did. Dad loved being with you.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Your dad bought joy to Monson and we will never forget him. Thank you for allowing us to support and care for him and you as a family.

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Review from G D (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first contact, everyone in the team has been friendly, welcoming and helpful. Dad was provided with all the support from the team he needed and settled in well. His room is lovely and the community areas are bright and airy. The food and drink are all excellent and the activities are good.
My only concerns are regarding dad's clothing. A lot of items have gone missing and dad often doesn't have a set of clean clothes every day.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

It's always lovely to receive such praise for the Monson Team and we absolutely love supporting Dad and in turn you as a family. Dad is such a great character and brightens everyone's day. I will talk to the Head House Keeper and ask her to liaise with you about any missing items, please do not hesitate to mention this going forward and we will always endeavour to find them.

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Review from David B (Son of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Monson Care Home for only a short length of time, but upon her death, the staff couldn't do enough including coming back in after working all night. Always checking I was alright even though they had residents to care for.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much for your kind comments. It was a pleasure to care for your mum, albeit for a brief period of time. Best wishes, Susannah.

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Review from Amanda C (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Monson Care Home since October, for emergency respite care, when my dad was admitted to hospital and while he was later recovering at home. I got a very good feeling about the place from the very first moment and was very pleased to hear it had very good reviews. I knew I was leaving
my mum in very good hands. This was all new to me, but I was guided expertly by all members of staff and kept informed about everything. Mum settled very easily and seems very happy every time we visit and has blossomed and come 'back to life', from the professional care and stimulation. I cannot thank everyone enough.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much, for firstly entrusting Mum to our care and secondly for such kind feedback on the Monson Team.


Your mum and dad are such lovely people and we wish Mum, every success back at home with Dad, just in time for Christmas.


Do keep in touch and we're always here, should you need us again in the future.

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Review from Caroline M (Sister-in-law of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked for the ideal home for my brother-in-law. Monson Care Home stood out. Our initial enquiry via phone was directly with the manager and all our questions and concerns were answered from this moment on, face-to-face, by email or via telephone. We commented on how homely it feels. The staff are
friendly, everyone says hello. The care is obvious, they definitely have the 'care' in care home! The food looks lovely, with big portions and a range of delicious options. The 'hatch' and layout of the dining room make mealtimes very inviting. It's lovely to see the chef and kitchen staff when we visit. Finally, I must mention his room: large, with its own wet room. Spotlessly clean, housekeeping works hard, even hanging pictures and personal items creating a homely feel. On arrival, a lovely welcome card and flowers from the manager and staff - really thoughtful. He has settled surprisingly well, quite literally we can this is 'the ideal home'...
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much for such a glowing review, it's very much appreciated. We have absolutely enjoyed getting to know your brother-in-law and it is a pleasure to care for and support him.
Thank you for bringing him into Monson.

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Review from Carolyn B (Wife of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first time my husband, who has Alzheimer's, needed respite care I felt quite apprehensive but I needn't have been. The initial visit to Monson Care Home to have a look around went really well and I felt very confident that he would be happy there. He settled in really well and when I collected him
he was very relaxed. I am sure that he would have been happy to stay for longer. He'd got a smile on his face and was having a chat with the staff. They showed a genuine interest in him and said that he had joined in with the activities. He'd been well fed, kept clean and his clothes had been laundered. He has since been to Monson for an overnight stay and went straight into the office to give the manager a hug.
Management and staff at Monson are wonderfully caring and kind. Nothing is too much trouble. The Home itself is clean, well set out and a safe environment. I highly recommend it.
A big thank you to everyone at Monson for your dedication.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so much for such a wonderful review, we really appreciate your kind reflection on Monson.


We always look forward to your husband visiting Monson and being with us, he is a delight to care for and it's a pleasure to support you as a family.

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Review from Paul A (Son of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum resided for a couple of weeks for respite care. Arrangements for the stay were straightforward and relieved some anxiety about finding a placement in good time. The staff were helpful and cheerful, stating how much they had enjoyed looking after Mum. We are going to be returning in the near future.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for your review of Monson; it's very much appreciated. We are pleased we managed to ease your anxieties about finding respite in advance so you could plan your holiday.
See you both very soon.

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Review from Alison C (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been going to Monson Care Home, or his club, as we call it, one day a week for the last couple of months. I cannot rate it highly enough. All the staff are kind and caring and always treat him with respect. The food is exceptional and the home is spotless. He enjoys the activities, especially
the singing and always comes home uplifted.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you for your kind comments and feedback on the day support we offer at Monson. We love being able to support families and give carers the respite they deserve. We love having your dad, come and see us and he has developed some lovely friendships and is always such fun.

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Review from Barry S (Son of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed in the home 27 July 2022 to 4 October 2022. He went in initially for respite care whilst both my wife and I went on holiday and when we went to collect him on our return, we were both shocked to find such a change in both his demine and character - he was jovial, full of life and resembled
something like he used to be a year or so previous. He said that he did not want to return to his home where he lived alone as he liked it very much in the care home and said that there was always something happening to keep the residents entertained and active and that the staff were top class. Sadly, my father became ill and never recovered and my huge regret is that I did not know about Monson Care Home sooner but the positive is that my father thoroughly enjoyed his final months and was kept entertained, well fed, and was very well looked after by absolutely wonderful staff who care deeply about the residents and put them at the forefront of everything. Thank you.
Reply from Susannah Barker-Milan, Home Manager at Monson Care Home

Thank you so so much for such a wonderful review, we really do appreciate your kind words. It was an absolute pleasure to care for your dad and get to know you as a family. Your dad certainly enjoyed himself at Monson and we all dearly miss him.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Monson Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.801 for Monson Care Home is calculated as follows: ( (211 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 256 Ratings = 4.801
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monson Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (11)

Anna

Anna Pacyna

Job Title: Manager Joined: 2024

My name is Anna Pacyna and I believe my passion for looking after our elderly population started when I was looking after my grandfather. He was unwell and was palliative in his care.


I have worked in the care industry for over 12 years.


I started working in care, as a care assistant. I then moved into a senior carer role, and after 10 years, I was promoted to the Deputy Manager position. After a further year, I took over as the Registered Manager at a Care Home in Welbourn.


I know how challenging all the roles in a care home are, also how difficult it can be for new residents and their loved ones making that transition into care.


All the staff at Monson are supportive and happy to help with any questions.

Joanne

Joanne Varey

Job Title: Activity Coordinator Joined: 2022

Joanne has been Monson's activity coordinator for a couple of years. She ensures that all residents receive person-centred activities, tailor-made to each resident's needs. Joanne is in charge of organising the daily activities, booking regular entertainment, whether that be in the form of singers, animal therapy and community engagements within the local area, as well as arranging day trips out of the home.


Joanne likes to spend her free time with her family, participating in weekly quizzes, and roller skating and is a season ticket holder at Lincoln City FC.


The best thing about Joanne's job is making the residents laugh, knowing that she has kept people engaged and fulfilled.

Lindsey

Lindsey Carr

Job Title: Head of maintenance Joined: 2017

Lindsey is our head of maintenance and has worked at Monson for a number of years, dealing with any maintenance issues that may arise. Lindsey is a valued team member and nothing is too much trouble, often helping out other departments when needed.


Lindsey likes to spend her free time walking her dog, spending time with her family and watching her favourite football team- Manchester United.


Lindsey enjoys working at Monson as she feels that every day is different, you never know what challenges may arise next.

Lisa

Lisa Hilton

Job Title: Head housekeeper. Joined: 2021

Lisa has been head housekeeper at Monson, for over 3 years, but has worked in various other establishments in her 15 year career.
Lisa ensures that her team runs smoothly on a day to day basis, ensuring all the homes laundry and housekeeping needs are met.
In her spare time, Lisa enjoys going to the theatre, especially in London, and shopping.
The best part about Lisa's job- ensuring the residents are happy and have no issues, chatting to them on a daily basis.

Amanda

Amanda Laing

Job Title: Head Chef Joined: 2024

Amanda has just recently joined Monson but she has settled well into her role of Head chef.
Amanda has worked in the catering industry since she was 17 yrs old, working in various different places.

Wayne

Wayne Stokes

Job Title: Chef Joined: 2023

Wayne has worked at Monson for nearly a year. He started as a carer but soon realised his heart was in cooking and so moved to chef when a vacancy became available.
Wayne has worked in catering for around 14 years within the hospital environment.
In his spare time, he enjoys playing the guitar, cycling, art and spending time with his family.
Wayne enjoys cooking for the residents and spending time talking to them when possible.

Holly

Holly Mountcastle

Job Title: Receptionist Joined: 2024

Holly has been at Monson for approx. 5 months, having previously worked at Tesco whilst finishing university.
Holly enjoys spending recreational time gaming or drawing, whilst spending time with her cat.
Holly feels that Monson is a lovely home, the staff and residents are nice and the home has an all-round lovely environment.

Diana

Diana Coteata

Job Title: Day senior Joined: 2023

Diana has worked at Monson for nearly a year but has worked within the care industry for 6 years.
Diana runs the day team, as well as the able recovery beds.
Diana enjoys reading, and is currently training to be a counsellor in psychology.
Diana enjoys working at Monson because it is has such a good energy and homely feel, she enjoys working with her team and enjoys chatting to all the residents and their families.

Sophie

Sophie Bush

Job Title: Night senior team Joined: 2023

Sophie has been at Monson for about a year and half on our night senior team.
Sophie has worked in the care sector for almost 5 years, starting her career on bank at another care home.
Sophie likes to spend her time off, walking her dog, practising yoga and reading thriller and horror stories.
The thing that Sophie enjoys most about her job, is feeling like part of a big family.

Marie

Marie Fletcher

Job Title: Day senior ARB team Joined: 2022

Marie has worked at Monson for 2 years on the day senior team.
Marie is part of our ARB (active recovery beds) team, looking after residents who have been discharged from hospital and who need some reablement to prepare them to live independently within their own homes.
Marie spends her time looking after her family, and spending time with family and friends.
Marie feels that the home has a lovely atmosphere, and enjoys working with her team.

Paul

Paul Hanson

Job Title: Head of Care- days Joined: 2020

Paul has worked at Monson, on days, for nearly 5 years, 2 of which have been Head of Care.


Paul has worked in various different departments within the care sector, for over 20 years. He has previously worked with adults with learning difficulties and adults with various addictions but decided his heart was caring for the elderly.


In Paul's spare time, he enjoys watching movies and going for leisurely walks with his partner and their new bulldog.


Paul enjoys working at Monson as he feels that it is his second home, as well as having a close working relationship with all the staff.

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