
My mum is a different person since coming to the homeSarah J(Daughter of Resident/Service User)

I was instantly struck by how lovely the spacious en-suite bedroom wasJackie D(Daughter of Resident/Service User)

A variety of activities are offered to keep the residents engagedJanet D(Daughter of Resident/Service User)

My mum is a different person since coming to the homeSarah J(Daughter of Resident/Service User)

I was instantly struck by how lovely the spacious en-suite bedroom wasJackie D(Daughter of Resident/Service User)

A variety of activities are offered to keep the residents engagedJanet D(Daughter of Resident/Service User)

Monson Care home is a purpose- built care home situated within the bustling city of Lincoln, whilst also enjoying the quietness of being outside the centre.
At Monson, residents can choose between various rooms, offering generous living accommodation and various views. Each room has a call bell, an attached en-suite shower room, quality furnishings, a private telephone line, digital TV, communal lift to all floors which can access all communal facilities.
Monson...
Care Provided by Monson Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Our fees are inclusive of 24 hour around the clock care provided by our highly trained care and senior staff, as well as all meals, laundry, housekeeping and activities. We do have an on-site hairdresser, as well as a chiropodist who visits regularly, but these are at an extra cost. Our fees are exclusive of funded residential/ dementia care, as well as top-up payments. These prices are only a guideline, please contact Monson Care Home to find out the exact price for your requirements.
Contact Monson Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Halcyon Care Group
- Private Owned
Person in charge
- Anna Pacyna(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (44)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (44)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Welcome you to visit at any time. Please sign in and out. Visitors are requested to wear a red visiting lanyard which are available at reception. If parked out on the street please let reception know and they can provide visitor permits. Limited availability.
Parking
- Monson does not have a private car park, but there is a public car park at the back of the home with reasonable prices via King Street just off the High Street. Parking is also available on the street outside the home with limited visitor permits.
Monson Care Home Reviews (92)
Monson Care Home has a Review Score of 9.8 (9.788) out of 10, based on 19 reviews in the last 2 years.
Over all time Monson Care Home has 92 reviews.
My friend speaks highly of his care when he is in for a short stay or a longer stay, he compliments the staff for their attention to detail, the food and the frequency of tea and biscuits. Cheerful staff and very obliging, nothing is too much trouble, he especially enjoys the musician, the animal visits, and the sing songs, all credit to the entertainment manager.
Thank you for your lovely comments, they are very much appreciated, and we will be sure to pass on your feedback. The whole of our team work very hard to make sure that all our visitors feel welcome and at home, sometimes the small things, like a cup of tea, are what stand out the most. You are welcome to visit us anytime.
Our father was admitted here by chance after a referral from the hospital. He had suffered a breakdown caring for our mother who has dementia. The staff made a point of getting to know him quickly, they seemed to genuinely care for him as an individual and he recovered well with their help. After a week we arranged for our mother to join him. On all our visits to Monson, we witnessed a homely, cosy atmosphere and the staff were always cheerful, helpful and patient, never appearing stressed or under pressure despite the challenges of caring for such a range of needs in the residents. They communicated well with us throughout our parents’ stay. We felt overall that they were very well looked after. Our Dad enjoyed the lunches provided but would have preferred a more substantial meal in the evening. Our parents are now back in their own home with daily carer visits, however, Monson Care Home would be high on our list when considering any future respite care or longer-term arrangement.
Thank you for a wonderful review. I am pleased to hear of your positive experience with the team. We hope to see you again.
Staff have always been very friendly.
Telephone enquiries have been dealt with promptly.
Thank you for your kind comments - we will pass your compliments on to the staff team.
I always enjoy my stay. The staff are very hard workers and are all so kind. The food is lovely, they cater for my dietary needs so well. All who work here are a pleasure to be with. Thank you for looking after me and making my stay so enjoyable.
It will be a great pleasure to share this with the hardworking team in the home - we look forward to welcoming you again in the near future.
Excellent facilities. Cleanliness, hygiene and facilities are all quality. Staff are always patient and can't do enough to help service users and visitors. My mum would be happy to return here if required in the future.
Thank you for such kind comments about the team at Monson and it was a delight to care for your lovely mum. You know where we are if you need any support in the future.
We have been extremely happy with the care and support Dad received during his time at Monson Care Home. The staff have always been really attentive and friendly and have also been supportive of our family too. We cannot thank them enough.
Thank you for your kind comments about the care we provided to your dad. It was a pleasure to get to know both your dad and your mum, such a lovely couple.
Monson had a warm, happy atmosphere. They were always welcoming which gave me confidence that my dear husband was in a safe, caring environment with an excellent manager leading an exceptional team with whom I could rely on implicitly to meet his every need.
Thank you so much for such glowing feedback, we appreciate your words so much. Caring for your wonderful husband was a pleasure and a privilege.
My 92 year old Dad was admitted to Monson Care Home following a fall at home. It was a stressful and worrying time but from the moment we arrived the staff have been welcoming and reassuring. Everywhere is clean and modern from the comfy, cosy rooms, the spacious lounge and cafeteria-style dining room to the beautiful outdoor areas. There are regular games, singalongs, and little challenges for the residents to take part in should they choose to. I particularly love the way all the staff take care to treat residents as individuals, getting to know their particular likes, dislikes and ways. Everyone is treated with affection and respect. The staff are busy of course, but whenever I have had any concerns about my Dad I've always felt like the staff have taken time to listen and to help. The manager is approachable leads by example - she and the whole team are not just doing a job, they genuinely care about their residents going above and beyond what might be expected.
Best wishes,
Susannah
My mother spent 4 weeks at Monson Care Home recovering from a hospital admission. She received nothing but excellent care and felt herself part of the family there very quickly. Staff at Monson are very caring of their guests and clearly have compassion and empathy for the residents and guests alike. I always found the care and admin staff were readily available to discuss my mother’s day-to-day care and support to get her home again. They helped my mother regain confidence and mobility and encouraged her to achieve her goals for discharge home. I have nothing but admiration for this care home and the staff that make it what it is. - Excellent.
Thank you so much for such glowing feedback – your mother was an excellent example of someone focused on her goals and it made it so easy to encourage and support her, that combined with her being such a lovely lady. Thank you again and you know we are, if respite is required in the future.
Mum's room is bright, airy and lovely full of her things. On my last visit Mum even through her dementia is saying she feels settled. The door is always open if you need to check in with staff, and living abroad email communication has been a lifeline. It was sad that our Mum could not return to her home, but Monson is now providing a new safe wonderful home for her.
Look forward to welcoming you back to the UK and Monson Care Home soon.
Coming to terms with the fact that I needed help with caring for my husband with dementia, I was fortunate enough to come into contact with the management of Monson Care Home and what a lifesaver this has been! My husband has been attending on a weekly basis for about five months and so enjoys the activities, interaction with others whilst feeling safe and valued as an individual. The enthusiasm shown by all staff with the activities is just amazing. The home is clean, safe and welcoming and I know my husband is in good hands when I leave him there. He feels very much a part of the community of Monson and just a big thank you to everybody there.
Thank you so much for your kind comments. Meeting you at the Carers Group, getting to know your husband and welcoming him to Monson has been an absolute pleasure and he is very much part of the Monson Family – we are always here for you both.
They took very good care of my mum all were very polite and helpful. Very clean and secure and I knew she was in safe hands. Very good communication.
Thank you for your kind review and your compliments – the team work incredibly hard so it’s great to receive such positive feedback.
My 104 yr old mother has been a resident at Monson Care Home for 9 yrs plus. She's very aware of her situation and is totally content, not just because it is a very lovely, modern and clean home but because of the staff. They, from the management to the fantastic carers and ancillary staff, are very caring, kind, considerate and cheerful to all the residents, making them feel loved, safe and secure. The appointment of an activities lady (after Covid) has brought extra daily stimulation and fun, their birthdays and other notable dates are all celebrated and we the families are all included. The carers know the resident's needs well and chat with them throughout the day, treating them as individuals. They can tell if anyone is a little out of sorts and call in the relevant medical authorities when needed. My mum now needs help with washing, dressing and personal care. As she tells me often “It’s lovely here, I’m a lucky lady and very happy". Consequently we, her family, are very happy too!
Thank you for such a glowing review from a wonderful family of such a wonderful resident, whom we all love dearly. Caring for your mum is a pleasure and we are so pleased you think so highly of us all.
I must stress the lengths that the staff went to, to encourage my recovery was above and beyond the call of duty. Prior to my admittance, I didn't eat, and I just wanted to die. Within a week, they had me eating again, and I had renewed zest for life. They basically saved my life.
We miss seeing you and don't forget to drop in for a milkshake and a chat anytime.
Best wishes.
Thank you for everything you do and did. Dad loved being with you.
Your dad bought joy to Monson and we will never forget him. Thank you for allowing us to support and care for him and you as a family.
From the first contact, everyone in the team has been friendly, welcoming and helpful. Dad was provided with all the support from the team he needed and settled in well. His room is lovely and the community areas are bright and airy. The food and drink are all excellent and the activities are good. My only concerns are regarding dad's clothing. A lot of items have gone missing and dad often doesn't have a set of clean clothes every day.
It's always lovely to receive such praise for the Monson Team and we absolutely love supporting Dad and in turn you as a family. Dad is such a great character and brightens everyone's day. I will talk to the Head House Keeper and ask her to liaise with you about any missing items, please do not hesitate to mention this going forward and we will always endeavour to find them.
My mum has been at Monson Care Home for only a short length of time, but upon her death, the staff couldn't do enough including coming back in after working all night. Always checking I was alright even though they had residents to care for.
Thank you so much for your kind comments. It was a pleasure to care for your mum, albeit for a brief period of time. Best wishes, Susannah.
My mum has been at Monson Care Home since October, for emergency respite care, when my dad was admitted to hospital and while he was later recovering at home. I got a very good feeling about the place from the very first moment and was very pleased to hear it had very good reviews. I knew I was leaving my mum in very good hands. This was all new to me, but I was guided expertly by all members of staff and kept informed about everything. Mum settled very easily and seems very happy every time we visit and has blossomed and come 'back to life', from the professional care and stimulation. I cannot thank everyone enough.
Thank you so much, for firstly entrusting Mum to our care and secondly for such kind feedback on the Monson Team.
Your mum and dad are such lovely people and we wish Mum, every success back at home with Dad, just in time for Christmas.
Do keep in touch and we're always here, should you need us again in the future.
We looked for the ideal home for my brother-in-law. Monson Care Home stood out. Our initial enquiry via phone was directly with the manager and all our questions and concerns were answered from this moment on, face-to-face, by email or via telephone. We commented on how homely it feels. The staff are friendly, everyone says hello. The care is obvious, they definitely have the 'care' in care home! The food looks lovely, with big portions and a range of delicious options. The 'hatch' and layout of the dining room make mealtimes very inviting. It's lovely to see the chef and kitchen staff when we visit. Finally, I must mention his room: large, with its own wet room. Spotlessly clean, housekeeping works hard, even hanging pictures and personal items creating a homely feel. On arrival, a lovely welcome card and flowers from the manager and staff - really thoughtful. He has settled surprisingly well, quite literally we can this is 'the ideal home'...
Thank you for bringing him into Monson.
Management and staff at Monson are wonderfully caring and kind. Nothing is too much trouble. The Home itself is clean, well set out and a safe environment. I highly recommend it.
A big thank you to everyone at Monson for your dedication.
Thank you so much for such a wonderful review, we really appreciate your kind reflection on Monson.
We always look forward to your husband visiting Monson and being with us, he is a delight to care for and it's a pleasure to support you as a family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 November 2021Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Monson Care Home.
There are no upcoming events for Monson Care Home.
Awards / Recognitions (1)
- 14 Mar 2024Recipient: Monson Care Home
Accreditations
There are no accreditations posted yet for Monson Care Home.
Meet the Team (8)

My name is Anna Pacyna and I believe my passion for looking after our elderly population started when I was looking after my grandfather. He was unwell and was palliative in his care.
I have worked in the care industry for over 12 years.
I started working in care, as a care assistant. I then moved into a senior carer role, and after 10 years, I was promoted to the Deputy Manager position. After a further year, I took over as the Registered Manager at a Care Home in Welbourn.
I know how challenging all the roles in a care home are, also how difficult it can be for new residents and their loved ones making that transition into care.
All the staff at Monson are supportive and happy to help with any questions.

She is part of our ARB (active recovery beds) team, looking after residents who have been discharged from the hospital and who need some reablement to prepare them to live independently within their own homes.
Marie spends her time looking after her family and spending time with family and friends.
She feels that the home has a lovely atmosphere and enjoys working with her team.

I started working in a Care Home in Waddington at 16. I left care work in 2000 & then went into hospitality & started working in hotels. I then left the hotels & worked for a small admin firm & then from there I went to work in a sports centre in the University of Lincoln as a Receptionist & Administrator. Then moved to Monson Residential Home. I have been here at Monson Residential Home since July 2024.
My personal life - I enjoy spending time with my family & my dog, Toffee. I enjoy crafting, making things, & reading.

Lindsey is our head of maintenance and has worked at Monson for a number of years, dealing with any maintenance issues that may arise. Lindsey is a valued team member, and nothing is too much trouble, often helping out other departments when needed.
Lindsey likes to spend her free time walking her dog, spending time with her family and watching her favourite football team- Manchester United.
Lindsey enjoys working at Monson as she feels that every day is different, and you never know what challenges may arise next.

Amanda has worked in the catering industry since she was 17 yrs old, working in various different places.

Lisa ensures that her team runs smoothly on a day to day basis, ensuring all the homes laundry and housekeeping needs are met.
In her spare time, Lisa enjoys going to the theatre, especially in London, and shopping.
The best part about Lisa's job- ensuring the residents are happy and have no issues, chatting to them on a daily basis.

Joanne has been Monson's activity coordinator for a couple of years. She ensures that all residents receive person-centred activities, tailor-made to each resident's needs. Joanne is in charge of organising the daily activities, booking regular entertainment, whether that be in the form of singers, animal therapy and community engagements within the local area, as well as arranging day trips out of the home.
Joanne likes to spend her free time with her family, participating in weekly quizzes, and roller skating and is a season ticket holder at Lincoln City FC.
The best thing about Joanne's job is making the residents laugh, knowing that she has kept people engaged and fulfilled.

Paul has worked at Monson, on days, for nearly 5 years, 2 of which have been Head of Care.
He has worked in various departments within the care sector for over 20 years. He has previously worked with adults with learning difficulties and adults with various addictions, but decided his heart was in caring for the elderly.
In Paul's spare time, he enjoys watching movies and going for leisurely walks with his partner and their new bulldog.
Paul enjoys working at Monson as he feels that it is his second home, as well as having a close working relationship with all the staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monson Care Home to verify any information. View our terms and conditions. Monson Care Home has an Enhanced Service -more info.