
My mum is a different person since coming to the homeSarah J(Daughter of Resident/Service User)

I was instantly struck by how lovely the spacious en-suite bedroom wasJackie D(Daughter of Resident/Service User)

A variety of activities are offered to keep the residents engagedJanet D(Daughter of Resident/Service User)

My mum is a different person since coming to the homeSarah J(Daughter of Resident/Service User)

I was instantly struck by how lovely the spacious en-suite bedroom wasJackie D(Daughter of Resident/Service User)

A variety of activities are offered to keep the residents engagedJanet D(Daughter of Resident/Service User)

Monson Care home is a purpose- built care home situated within the bustling city of Lincoln, whilst also enjoying the quietness of being outside the centre.
At Monson, residents can choose between various rooms, offering generous living accommodation and various views. Each room has a call bell, an attached en-suite shower room, quality furnishings, a private telephone line, digital TV, communal lift to all floors which can access all communal facilities.
Monson...
Care Provided by Monson Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Our fees are inclusive of 24 hour around the clock care provided by our highly trained care and senior staff, as well as all meals, laundry, housekeeping and activities. We do have an on-site hairdresser, as well as a chiropodist who visits regularly, but these are at an extra cost. Our fees are exclusive of funded residential/ dementia care, as well as top-up payments. These prices are only a guideline, please contact Monson Care Home to find out the exact price for your requirements.
Contact Monson Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Halcyon Care Group
- Private Owned
Person in charge
- Anna Pacyna(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (44)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (44)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Welcome you to visit at any time. Please sign in and out. Visitors are requested to wear a red visiting lanyard which are available at reception. If parked out on the street please let reception know and they can provide visitor permits. Limited availability.
Parking
- Monson does not have a private car park, but there is a public car park at the back of the home with reasonable prices via King Street just off the High Street. Parking is also available on the street outside the home with limited visitor permits.
Monson Care Home Reviews (92)
Monson Care Home has a Review Score of 9.8 (9.788) out of 10, based on 19 reviews in the last 2 years.
Over all time Monson Care Home has 92 reviews.
Mum resided for a couple of weeks for respite care. Arrangements for the stay were straightforward and relieved some anxiety about finding a placement in good time. The staff were helpful and cheerful, stating how much they had enjoyed looking after Mum. We are going to be returning in the near future.
See you both very soon.
My dad has been going to Monson Care Home, or his club, as we call it, one day a week for the last couple of months. I cannot rate it highly enough. All the staff are kind and caring and always treat him with respect. The food is exceptional and the home is spotless. He enjoys the activities, especially the singing and always comes home uplifted.
Thank you for your kind comments and feedback on the day support we offer at Monson. We love being able to support families and give carers the respite they deserve. We love having your dad, come and see us and he has developed some lovely friendships and is always such fun.
My father stayed in the home 27 July 2022 to 4 October 2022. He went in initially for respite care whilst both my wife and I went on holiday and when we went to collect him on our return, we were both shocked to find such a change in both his demine and character - he was jovial, full of life and resembled something like he used to be a year or so previous. He said that he did not want to return to his home where he lived alone as he liked it very much in the care home and said that there was always something happening to keep the residents entertained and active and that the staff were top class. Sadly, my father became ill and never recovered and my huge regret is that I did not know about Monson Care Home sooner but the positive is that my father thoroughly enjoyed his final months and was kept entertained, well fed, and was very well looked after by absolutely wonderful staff who care deeply about the residents and put them at the forefront of everything. Thank you.
Thank you so so much for such a wonderful review, we really do appreciate your kind words. It was an absolute pleasure to care for your dad and get to know you as a family. Your dad certainly enjoyed himself at Monson and we all dearly miss him.
Although it was hard for my mum to adapt to living in a care home, the staff worked hard to help her feel settled, and she has had some enjoyable times.
There have been some management changes over the years which has been unsettling, but it feels as if Monson is definitely going in the right direction.
Thank you so much for your feedback and lovely comments about the team at Monson. It is a pleasure to care for your mum.
My mum has been at Monson Care Home for just over three years and in that time there have been several changes of management. Regardless of this, the staff have always been welcoming and professional, Mum has been happy and settled and she has always been well cared for. Very recently there was yet another change of management and I wondered how this would go. All I can say is that the home seems to have undergone a transformation. Residents are busy, the building is stylish and welcoming and communication has improved beyond recognition.
I would recommend Monson Care Home in Lincoln any time.
Many thanks for your kind words – we continue to work hard to improve the service for our residents and we’re delighted with your positive feedback.
Your mum is a joy to care for and support.
My mum initially came in for respite care but stayed for over 6 years and she saw out her final days there only recently. Mum loved browsing shops and having a coffee so the proximity of the home to the High Street is ideal. She was always treated with dignity and respect, but it was only during the final few days that I fully appreciated the bond that had been formed between her and the staff. Though she was quite poorly towards the end she always responded with a big smile when they entered the room and called her name. They made clear how much they’ll miss her and I could tell they were being genuine, not just saying what they thought I should hear. I was able to stay with her 24/7 and provided with drinks and food whenever needed. I was supplied with blankets and towels to ease my discomfort. These are things you simply don’t think about when making such key decisions, but they were caring for me as much as my mum. Kind people, making such a difference.
Thank you for your kind words, it has been a pleasure to look after your mum. Your words summarise the great efforts that the staff put in daily and are truly appreciated. Your mum was a lovely lady who lit up any room with her big smile and she brought a lot of joy to everyone in the home. She was highly thought of, and will be sadly missed by all.
I had a very good visit with my mother who has been a resident for some years due to Alzheimer's. The team of carers has always shown my mother great care and understanding but on this last visit, I could see that everyone was benefitting from the home's new management. My mum is happy and content and is always as clean and presentable as she would have wished to be, as she has always been careful of her appearance. I live many miles away and cannot visit as frequently as I would if I was nearer, therefore the peace of mind which the Monson Care Home management and staff give is so important to me.
Thank you so much for your kind comments and taking the time to review Monson. It is an absolute pleasure to care for your mum and support you as a family - your mum is a wonderful lady.
We look forward to seeing you again on your next visit to see your mum.
Best wishes
Mum stayed at Monson Retirement Home for 2 weeks to enable us to go and see our grandchildren in Canada. From the very first contact, everything went smoothly. All the staff were welcoming, helpful, cheerful and caring. I went away knowing Mum would be safe and well looked after which to me was the most important thing.
Thank you so much for your kind comments about the Monson care team and the care and support you received. It was an absolute pleasure to care for your mum, she appeared to enjoy her time with us, and we very much look forward to welcoming her back again.
My nan took a long while to settle here, Covid restrictions made visiting difficult and unsettling. However, recently I’ve seen a marked improvement in Nan, she seems much happier in her surroundings. The home has had a change in management, which has made things much better all round. Staff are approachable, professional and attentive to residents' needs. Things are definitely moving in the right direction and I am reassured to know that Nan is getting the best care she deserves and is safe in her environment. Thank you to all staff for your hard work, care and kindness. It is very much appreciated.
Your nan is a wonderful, independent lady and it is a pleasure to care for her and support you as a family.
My father has been a resident at Monson Care Home for three years, during that time, there have been many changes and several managers. Earlier this year, a new manager was appointed, and since her arrival, I have noticed many improvements. Most importantly my father is settled and happy, he regularly tells me that he is well cared for, accepts that he needs support and acknowledges he is in the best place. The staff are friendly, welcoming and informative; they show an interest in my father and have clearly got to know him. The home feels organised, it is bright and airy again and has a good atmosphere. I'm grateful for the changes and feel confident that this will only continue to improve.
Supporting and caring for your dad is an absolute pleasure; he brings a smile to our faces every day.
I tried to find some short notice respite for my mum for a week, and the team at Monson Care Home did everything they could to get my mum in as quick as they could. They were really responsive and kept me informed along the way and followed up with courtesy calls too. My mum stayed there for just a week, but everything about her stay there was great - the staff all gave her a lovely welcome and really made her feel at home which was particularly good because this was the first time my mum had been to a home and was quite apprehensive. All her fears disappeared straight away as she was shown around the home. The communal areas were great, with lots of different spaces and seating areas. The best thing of all is how my mum's spirits have been lifted during her stay there, and I think this is down to a combination of all the good things there - the food, the staff, the general atmosphere and the other residents. I would definitely recommend the Monson home based on our experience.
It was our absolute pleasure to care for your mum and support you as a family. Mum certainly appeared to enjoy her time at Monson and we very much look forward to seeing her again soon.
Thank you for such lovely comments, they are very much appreciated.
It really came across that staff cared genuinely and deeply for Nan and they enjoyed their job in caring for her.
Sadly, my Nan passed away very recently but it is of great peace of mind to know that she was so well-loved and cared for by staff and treated as if she were their own family member.
It has been an honour and a pleasure to care for your wonderful nan and I know she will be missed by the home.
My mother passed away peacefully at Monson in the last few days. The staff, without fault, cared for her in a most exemplary manner. She had a very peaceful end to her life and I was so grateful for the standard of care that she received. Thank you!
Thank you so very much for the kind words, Paul. In the short time I have been at Monson, it has been a pleasure to look after your mum as I’m sure it has been for the care team too.
Your words illustrate the great efforts the team put in on a daily basis and are truly appreciated.
My dad has been here for over a year now and he is happy. The care team and staff are good and kind to him. I appreciate it, they do a good job. It is a good job that there are good places to deal with people who need help.
It's a pleasure for us all at Monson to care for your dad and support you and your family too, as we always will.
Thanks for the lovely words and we shall continue to care for your dad to the best of our abilities.
Stay safe.
Overall satisfied with the attention, care and support provided by staff members to care and comfort my father.
Thank you for your positive review. We are pleased that you would be likely to recommend the home. We are always working on improving and expanding our services for the benefit of residents.
Mum's conditions 'isolated' her in her bedroom, however, I cannot fault the support, care and love she received from the staff. I am convinced this kept Mum going - she is happy, smiling and amazingly battling on. It is a testament to Monson that they are still virus-free, and we still have our Mum.
The management always leading by example; keeping me updated with weekly calls, checking on Mum personally (daily), reading letters to her... the list goes on. The carers and household staff going the extra mile when Mum needs them most.
There are no words to express my gratitude. Monson is a special place, happy and full of love. The staff are amazing people, doing extraordinary work in these unprecedented times. They truly are angels, all of them.
This is the only negative review I have ever given and it is done with a heavy heart. After an initially encouraging start, our aunt's 3-month stay was very disappointing, distressing, and ultimately unviable. The care received fell far short of what we had hoped and been led to expect. Some staff were very good, but I cannot say that overall they were satisfactory.
The complaint made was fully investigated in line with our complaints procedure and the reviewer was happy with the outcome. Good care was provided at all time and this review is unfair.
Thoroughly unpleasant 3-week experience. Looks good on the outside, a lot more work to be done on the inside. Would not go back, ever.
When I visit Mum she always tells me how well looked after she is, and the staff are extremely conscientious, loving and kind.
She has a lovely room, which she likes very much. The care home is spotlessly clean, the dining room is always set to a high standard with good food.
I visit at many different times of the day and excellence is always the same. I can ask to see senior management at any time and all issues are handled well. When Mum was unwell a Dr was called, appropriate medication was dispensed. And mum really liked the Dr.
Mum can have her hair done every week in the lovely salon, and I've noticed her nails are painted beautifully. Mum doesn't always wish to partake in the activities that are available to her but many residents do.
Satisfied Family
Overall I am pleased that my mum is having her needs met and I know that changes have been made to accommodate her. I feel that I should be kept more informed of her care and issues that have arisen. I'm glad that my mum has made friends with residents and staff. Some staff seem to genuinely enjoy her company. There is an issue with messages being passed on and there is often a very long wait for the door to be answered.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 November 2021Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Monson Care Home.
There are no upcoming events for Monson Care Home.
Awards / Recognitions (1)
- 14 Mar 2024Recipient: Monson Care Home
Accreditations
There are no accreditations posted yet for Monson Care Home.
Meet the Team (8)

My name is Anna Pacyna and I believe my passion for looking after our elderly population started when I was looking after my grandfather. He was unwell and was palliative in his care.
I have worked in the care industry for over 12 years.
I started working in care, as a care assistant. I then moved into a senior carer role, and after 10 years, I was promoted to the Deputy Manager position. After a further year, I took over as the Registered Manager at a Care Home in Welbourn.
I know how challenging all the roles in a care home are, also how difficult it can be for new residents and their loved ones making that transition into care.
All the staff at Monson are supportive and happy to help with any questions.

She is part of our ARB (active recovery beds) team, looking after residents who have been discharged from the hospital and who need some reablement to prepare them to live independently within their own homes.
Marie spends her time looking after her family and spending time with family and friends.
She feels that the home has a lovely atmosphere and enjoys working with her team.

I started working in a Care Home in Waddington at 16. I left care work in 2000 & then went into hospitality & started working in hotels. I then left the hotels & worked for a small admin firm & then from there I went to work in a sports centre in the University of Lincoln as a Receptionist & Administrator. Then moved to Monson Residential Home. I have been here at Monson Residential Home since July 2024.
My personal life - I enjoy spending time with my family & my dog, Toffee. I enjoy crafting, making things, & reading.

Lindsey is our head of maintenance and has worked at Monson for a number of years, dealing with any maintenance issues that may arise. Lindsey is a valued team member, and nothing is too much trouble, often helping out other departments when needed.
Lindsey likes to spend her free time walking her dog, spending time with her family and watching her favourite football team- Manchester United.
Lindsey enjoys working at Monson as she feels that every day is different, and you never know what challenges may arise next.

Amanda has worked in the catering industry since she was 17 yrs old, working in various different places.

Lisa ensures that her team runs smoothly on a day to day basis, ensuring all the homes laundry and housekeeping needs are met.
In her spare time, Lisa enjoys going to the theatre, especially in London, and shopping.
The best part about Lisa's job- ensuring the residents are happy and have no issues, chatting to them on a daily basis.

Joanne has been Monson's activity coordinator for a couple of years. She ensures that all residents receive person-centred activities, tailor-made to each resident's needs. Joanne is in charge of organising the daily activities, booking regular entertainment, whether that be in the form of singers, animal therapy and community engagements within the local area, as well as arranging day trips out of the home.
Joanne likes to spend her free time with her family, participating in weekly quizzes, and roller skating and is a season ticket holder at Lincoln City FC.
The best thing about Joanne's job is making the residents laugh, knowing that she has kept people engaged and fulfilled.

Paul has worked at Monson, on days, for nearly 5 years, 2 of which have been Head of Care.
He has worked in various departments within the care sector for over 20 years. He has previously worked with adults with learning difficulties and adults with various addictions, but decided his heart was in caring for the elderly.
In Paul's spare time, he enjoys watching movies and going for leisurely walks with his partner and their new bulldog.
Paul enjoys working at Monson as he feels that it is his second home, as well as having a close working relationship with all the staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monson Care Home to verify any information. View our terms and conditions. Monson Care Home has an Enhanced Service -more info.