Eresby Hall

Ancaster Avenue, Spilsby PE23 5HT
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9.7 55 Reviews
  • Eresby Hall, Spilsby
Eresby Hall is registered for forty-one residents and offers a team of skilled and friendly carers who are able to provide care for older people and those living with dementia, while also being able to offer respite and day care.

A friendly, professionally trained team are on hand around the clock to give residents the support needed. Residents at Eresby Hall are able to lead a fulfilling and independent lifestyle with the team on hand to support at all times.

Eresby Hall offers a range of daily social activities including:

- Gardening
- Arts and crafts
- Trips to the local gardening centre
- Birthday party
- Board game competitions and quizzes
- Keep fit.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £935 – £1070
  • Self-Funded Residential Dementia Care: £1065 – £1140
  • RESPITE Self-Funded Residential Care: £1015 – £1140
  • RESPITE Self-Funded Residential Dementia Care: £1140 – £1220

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Eresby Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alison Brown (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (3)

Eresby Hall Reviews (55)

9.7

Eresby Hall has a Review Score of 9.7 (9.671) out of 10, based on 12 reviews in the last 2 years.
Over all time Eresby Hall has 55 reviews.

Overall Experience
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Date Published
  • 55
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Reviewer Connection to Eresby Hall
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Total of 55, showing 1-20
Review from Wendy H (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care they show my dad. Dad is on a special diet and he always has a good choice of food. The place is always clean, he has a lovely room which is kept very clean. Staff are always welcoming and friendly and helpful.
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Review from J C (Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy. The carers are kind and caring.
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Review from J S (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with how my dad is looked after. Dad has a lot of support from the lovely staff, always.
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Review from Sara G (Power of Attorney of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has just recently moved into the home, the service has been excellent, all the staff are very kind and helpful, the care is very good. Most importantly it feels like 'home' because everyone is very approachable. I would strongly recommend Eresby Hall to anyone looking for care for a relative.
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Review from Freda M (Wife of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased and satisfied with the care my husband is receiving all the staff and carers are so lovely and nothing is too much trouble. I can also say I know he is in a safe place and so pleased he is in Eresby Hall. Wonderful!
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for your kind review. We are pleased to hear you are happy with the care your husband receives at Eresby Hall, and the team really appreciate your feedback.

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Review from Jason C (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for taking the time to write your kind review, the team really appreciate the feedback.

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Review from Sandra T (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit my dad regularly once or twice a week. The staff are always friendly and attentive. During today's visit the residents were being encouraged to join in a dice-rolling game. The volunteers named the residents, they clearly knew the residents. We were made to feel welcome and were offered a cup
of tea by the carers.
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for taking the time to write your lovely review, the team really appreciate the kind feedback.

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Review from L P (Daughter-in-law of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very supportive during recent and ongoing difficulties with my father- in-law.
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for taking the time to write your review, the team really appreciate your feedback.

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Review from L P (Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very kind and helpful and take a lot of care of everyone, owing to the amount of work they do care very well.
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for taking the time to write your review, the staff appreciate the kind feedback.

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Review from A S (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Eresby Hall for some 9 months during that time she was very lucky to be cared for with the utmost dignity especially as she had Dementia/Alzheimers. Her room was kept clean and tidy she was looked after in all aspects with washing/bathing etc. The food was very good as well. What makes
Eresby Hall so special are the lovely people who work there, they are always on the end of the phone to answer any questions, and they take time with the residents, and nothing is ever too much trouble. We were lucky to have mum in Ersby Hall. Unfortunately mum passed away recently, but up to the very last minute, mum was treated with the utmost care and so was her family.
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for taking the time to write your lovely review, and we are sorry for your loss. The team were proud to be able to care for your mum, and really appreciate your kind words.

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Review from J N (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum cannot write this review due to poor sight issues, but she would be in agreement with what I write. From the moment she arrived at the home, she has had nothing but kindness and care from the staff (I have noticed when visiting). They do such a lot for the residents to keep them well entertained
and looked after. The home is spotless always cleaning etc. The food is delicious or (looks delicious)! I cannot fault them.
Reply from Anna Jennings, Regional Marketing Manager at Eresby Hall

Thank you for taking the time to write your lovely review, and we are pleased to hear you and your mum have had a pleasant experience at Eresby Hall.

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Review from A L (Daughter of Resident) published on 1 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You will not find a more professional compassionate team of carers than at Eresby Hall. My mother is treated with kindness and respect and she is happy and content in a warm and friendly environment.
Reply from Anna Jennings, On Behalf of The Team at Eresby Hall

Thank you for taking the time to write your kind review, and we are pleased to hear your mum is happy at Eresby Hall.

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Review from J R (Wife of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management always make me feel welcome when I visit. I know my husband is being cared for as he should be and that makes me know he is in safe hands. I would recommend the care home to anyone that needs it.
Reply from Rowen Campbell, on behalf of the team at Eresby Hall

Thank you for your feedback on Eresby Hall and for your recommendation. We appreciate you taking the time to write us a review. If there is anything more we can do for you or your husband, please just let us know.

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Review from Trina H (Daughter of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is emerging from the covid period, volunteers have returned to help provide more activities. Mum has one of the refurbished rooms which is bright, fresh and comfortable. Meals are appetising and attractive with variety. Staffing as with most places seems problematic for the existing staff but
Mum's needs are well catered for and she is treated with dignity and respect and she is happy and settled.
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Review from D W (Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good and see family and friends.
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Review from P F (Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think the care is brilliant. I am confined to my bed and wish to remain at Eresby for the rest of my life. I enjoy having my family and friends visit as and when I want and the carers are great. I feel safe here.
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Review from Holly W (Daughter of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always have a good visit. The staff are friendly and helpful. The building is always clean.
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Review from P H (Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eresby Hall gives a very good service to residents. I have been here four years and I am pleased with the care I have recieved.
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Review from B P (Son of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always pleasant and have shown great care towards my father. They also look after us on our visits which gives us confidence my father is in good hands.
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Review from J W (Resident) published on 2 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In general, the care and service is quite good but there is a general shortage of staff. However, I believe this is caused by the covid virus outbreak.
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Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Eresby Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.671 for Eresby Hall is calculated as follows: ( (101 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 140 Ratings = 4.671
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eresby Hall is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Alison

Alison Brown

Job Title: Home Manager Joined: 2014

Alison has been a Home Manager at more than one of our care homes and has been with the Trust for over 5 years.

Terri

Terri Carter

Job Title: Head of Care Joined: 2019

Terri has worked at Eresby Hall since early 2019, Terri initially joined as a Carer but quickly progressed to a Care Leader and has been in her role as Head of Care since April 2021. Terri enjoys working with the team at OSJCT, she believes that the teamwork she sees on a daily basis is what makes the residents feel safe and secure in their own home. Terri says, “the atmosphere every day at Eresby Hall is one of fun, laughter and most of all care”. When Terri is not at work, she enjoys spending quality time with her 3 children and her husband.

Emma

Emma Culley

Job Title: Administrator Joined: 2020

Emma has been the Administrator at Eresby Hall since Summer 2020 and enjoys the variation that the role brings. Emma loves seeing the residents each day, she has enjoyed getting to know them and hearing about their lives. When Emma is not at work, she can either be found enjoying some retail therapy, spending time with her family or walking their beloved family dog along the beach.

Frequently Asked Questions about Eresby Hall

What types of Care is Eresby Hall registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eresby Hall have?

There are 42 Single Rooms.

What are the Facilities & Services at Eresby Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eresby Hall to the centre of Spilsby?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eresby Hall to verify any information. View our terms and conditions. Eresby Hall has an Enhanced Service - more info.