Foxby Court, Gainsborough, Lincolnshire
Foxby Court, Gainsborough, Lincolnshire
Foxby Court, Gainsborough, Lincolnshire

Foxby Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Group: The Orders of St John Care Trust

Person in charge: Bernadette Paulson (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 46

Rooms with ensuite WC: 46

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Foxby Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Foxby Court has a Review Score of 8 (8.048)

The Review Score of 8 (maximum of 10) for Foxby Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Foxby Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.222 for Foxby Court is calculated as follows: ( (79 Excellents x 5) + (77 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 180 Ratings = 4.222

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.826 Points relating to the number of positive Reviews for Foxby Court is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 3 Reviews ÷ 9.2 Target = 0.326

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    7
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Foxby Court?

  • Extremely LIKELY
    10
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Foxby Court

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

Deeply depressed about how my Mother was treated at Foxby Court. Many of the carers were good. A minority were not. My Mother was sat in a narrow hard armchair all day. She developed sores on her bottom. I visited the Home three days per week and saw much I wasn't happy with. I will not continue as complaints will be made officially. Very poor standard of care.

How likely would you be to recommend Foxby Court? Extremely Unlikely

Average Rating: 

 1.8 out of 5

Overall Standard: Very Poor

Facilities: Satisfactory

Care / Support: Very Poor

Cleanliness: Poor

Treated with Dignity: Very Poor

Food & Drink: Good

Staff: Poor

Activities: Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Very Poor

Value for Money: Very Poor

I am very happy for Mum to be here. Having seen her every day, often twice a day, every visit has been a positive experience with regard to the care of Mum. There was only one issue I was not altogether happy with, I was listened to and it was resolved. The staff have always been very welcoming, obliging, friendly and professional. When telephoning Mum they have always made sure she gets the call even though I suspect they are very busy. They are all hard working and deserve a medal.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at the home for just over a year. The care team are very good although there have been a couple of exceptions which have been dealt with by the management.
The food is alright but they now have a new chef so we expect some good changes.
During the year the dependency of residents has increased but there appears to be no increase in staff, but the new management has this in hand. They have a wide range of activities and the coordinator is very good.
The handy man is very helpful and kind.

How likely would you be to recommend Foxby Court? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Due to my friend's illness, there are good days and sometimes challenging moments, however, the staff have always been there to assist in a kind caring calm and understanding manner. The activities are well planned and we leave observed residents baking, coffee morning, easter bonnet making. All done with a sense of fun and involvement. The smaller sitting rooms give a cosy homely atmosphere. Choice of meals is good and snacks and drinks are always available.

How likely would you be to recommend Foxby Court? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been a resident at Foxby Court for over 8 years. During that period, my mother has been well cared for and very happy. We recently visited during the Christmas period. The staff have been very friendly, accommodating all our visits, including Christmas Day. We would highly recommend Foxby court.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I don't live locally. My sister is first point of contact (doesn't live locally either) We've found the care to be excellent, nice clean room and good support. They keep us informed. Do all they can to make mum as comfortable and happy as possible under the circumstances. It's a difficult job done well.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the lady who did dad's review, always willing to listen to anything I need to know and sorts things.

How likely would you be to recommend Foxby Court? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Said to be good and well cared for.

How likely would you be to recommend Foxby Court? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very caring staff. Entertainment good.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The welcome you receive from staff at Foxby Court is second to none. Your always greeted with a smile and a friendly hello. My aunt lived at Foxby Court for 17 months and I can say I never worried about her needs being met. She was well cared for every day. Activities that are organised on week days are interesting and stimulating, just a pity that they don't continue throughout the weekend too. I'm not going to hesitate if we need care for an elderly relative in the future. Foxby Court gives the best.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I reside in Canada and it is so comforting to know my mum is well taken care of at Foxby Court Care Home. The staff go above and beyond to keep me updated and are extremely caring and friendly. My mum is comfortable and happy there and for that I'm very grateful.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have nothing but praise for my mothers care at Foxby Court. Helpful, caring, attentive, well informed.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When my Aunt needed long care, checked put several places in the Gainsborough area. Foxby Court was the first choice and has not disappointed. The staff are friendly and seem to go out of their way to help. My aunt has been a resident for 6 months now and despite increasing mental and physical frailty has not been so mobile and healthy for many years. That is entirely down to the care of Foxby Court.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Care Excellent. Carers jolly always singing. Enjoyed my time at Foxby Court. really will miss the residents and the girls. I will be back to visit.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Due to Parkinson's disease, I had to move my mother up to Gainsborough into a care home and be nearer to me. We reviewed quite a few homes in the area and Foxby Court came out on top of the list. We felt very welcome and comfortable, the home was decorated nicely and was clean. The staff were very good. My mother has now been a resident since January and she is very happy there. Every aspect of the home is good and the activities provided are extremely good.

How likely would you be to recommend Foxby Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submit a Review for Foxby Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

Berni

Berni Paulson

Job Title: Home Manager

Joined: 2017

Description:

The forty six residents at Foxby Court are looked after by a highly dedicated team of over sixty staff including a administration assistant, carers and ancillary staff. They are led by a Manager who is supported by a Head of Care and a team of Senior Carers.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Foxby Court