Foxby Court

Middlefield Lane, Gainsborough DN21 1QR
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9.5 44 Reviews
  • Foxby Court, Gainsborough
Foxby Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £905 – £1060
  • Self-Funded Residential Dementia Care: £1060 – £1110
  • RESPITE Self-Funded Residential Care: £980 – £1130
  • RESPITE Self-Funded Residential Dementia Care: £1130 – £1180

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Foxby Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sara Bland (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 1

Room Information

  • Single Rooms (46)

Foxby Court Reviews (44)

Total of 44, showing 21-40
9.5

Foxby Court has a Review Score of 9.5 (9.539) out of 10, based on 11 reviews in the last 2 years. Over all time Foxby Court has 44 reviews.

Overall Experience

  • 27
  • 15
  • 1
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  • 1

Date Published

44
2
7
11
33

Review from Paul C (Son of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Superb staff. Home spotlessly clean.

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Review from G D (Daughter of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly environment for elderly people. My mum has been a resident since September 2018 following a fall. She is 97-tears-old. She is very happy at Foxby Court. The staff do a wonderful job - we have a nominated carer assistant if we want to discuss any aspect of Mum's care plan. The meals are very
high quality. I am happy to recommend Foxby Court.

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Review from Allan B (Son of Resident) published on 5 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife and I are very satisfied by the support and care my mother has received from the staff at Foxby Court.

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Review from Sylvia G (Daughter of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxby Court care home is run very professionally with an excellent care team, so friendly and helpful. Full marks in every aspect.

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Review from J R (Daughter-in-law of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law is always put first and well looked after in a comforting setting.

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Review from Gill R (Daughter of Resident) published on 22 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxby Court is a residential home that really does care about its residents. Staff at all levels do an exceptional job and nothing is too much trouble. I can rest assured that my mum is in the best possible place and I am truly grateful for the care, compassion, comfortable surroundings and good quality
food that she is receiving. Thank you Foxby Court.

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Review from Jill F (Daughter of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Foxby Court for respite care over Christmas 2019, as she was getting scared and angry at home. Within a couple of days of arriving at Foxby Court, she seemed more settled and happy, she was more stimulated and eating well. She was always clean and staffed checked on her very regularly.
The accommodation is fresh and homely and I found the experience to be very positive and would use again.

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Review from G H (Son of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is happy at the home. It is welcoming, friendly, clean and appears well maintained. The staff are very caring and endeavour to ensure all her needs are met.

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Review from D E (Daughter of Resident) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We chose this home for mum as it has a lovely homely feel. It feels like visiting her in her own home rather than some cold clinic environment.
The staff are really lovely and we are always made welcome.

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Review from H S (Daughter of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are very pleased with the care that mum is receiving. Although staff are obviously very busy they always find time to talk with us. They have a caring and professional relationship with Mum. Nothing is ever too much trouble. We really appreciate the level of professional care and concern.

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Review from S F (Daughter of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care provided is good for a few months the food was not satisfactory but now there are new cooks it has improved. The majority of the carers are good although one or two could improve their basic skills and one carer never speaks or acknowledges visitors. All comments to the management appear
to be dealt with. The activities are good with a wider range on offer now that two people do this.

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Review from Geoff H (Son of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

While at times since my father took up residence I have had some issues, neither minor nor extremely major, in the main with the lack of management follow up to issues that affected my father. I have never had an issue with the care staff or the personal care he received. My father passed away recently
and during the last week of his life all staff whether care, house keeping, maintenance and management went that extra mile in his care. During the last three days of his life, if members of his family weren't at his side then a member off staff sat with him day or night, I cannot sing their praise too highly.

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Review from Michael A (Son of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Deeply depressed about how my Mother was treated at Foxby Court. Many of the carers were good. A minority were not. My Mother was sat in a narrow hard armchair all day. She developed sores on her bottom. I visited the Home three days per week and saw much I wasn't happy with. I will not continue as
complaints will be made officially. Very poor standard of care.

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Review from A R (Friend of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to my friend's illness, there are good days and sometimes challenging moments, however, the staff have always been there to assist in a kind caring calm and understanding manner. The activities are well planned and we leave observed residents baking, coffee morning, easter bonnet making. All done
with a sense of fun and involvement. The smaller sitting rooms give a cosy homely atmosphere. Choice of meals is good and snacks and drinks are always available.

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Review from V J (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Foxby Court for over 8 years. During that period, my mother has been well cared for and very happy. We recently visited during the Christmas period. The staff have been very friendly, accommodating all our visits, including Christmas Day. We would highly recommend Foxby
court.

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Review from Jane (Daughter of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't live locally. My sister is first point of contact (doesn't live locally either) We've found the care to be excellent, nice clean room and good support. They keep us informed. Do all they can to make mum as comfortable and happy as possible under the circumstances. It's a difficult job done well.

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Review from S H (Daughter of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the lady who did dad's review, always willing to listen to anything I need to know and sorts things.

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Review from Linda L (Friend of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Said to be good and well cared for.

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Review from June B (Daughter of Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Entertainment good.

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Review from Lorraine W (Niece of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The welcome you receive from staff at Foxby Court is second to none. Your always greeted with a smile and a friendly hello. My aunt lived at Foxby Court for 17 months and I can say I never worried about her needs being met. She was well cared for every day. Activities that are organised on week days
are interesting and stimulating, just a pity that they don't continue throughout the weekend too. I'm not going to hesitate if we need care for an elderly relative in the future. Foxby Court gives the best.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxby Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxby Court is calculated as follows: ( (72 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 128 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxby Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Sara

Sara Bland

Job Title: Home Manager

Joined: 2019

Sara, the Home Manager at Foxby Court, has been in the role since August 2023 but has been with the Trust for just under 5 years.


“I worked in other care homes for over 11 years as a Carer, then onto a Senior Carer. I worked 4 years on nights before I came back on days as a Care Supervisor. I then worked for 2 years as Deputy Manager. I had some time out before I became the Night Deputy in other care homes for 4 months, and 1 year as a Senior before I took the post at Foxby Court as a Senior Carer. After 4 months with OSJCT, I took the Head of Care role, which I have done for over 4 years before becoming the Home Manager.”


“I enjoy working in the care sector and enjoy helping people in the best way possible. Delivery of care is paramount, and I enjoy helping with the different care needs through the different stages of life. Being the Home Manager at Foxby Court, I am now on a new journey within my career.”


“Outside of work, I am married, and I have a son who still lives at home. My husband and I enjoy walking and seeing friends and going to new places. We are keen National Trust members.”


Sara's compassion shows both in her commitment to the residents and her long history of working in care, we're truly fortunate to have her leading the way.

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