Foxby Court

When we, unfortunately, realised Mum needed more care than we could give we looked at homes. The very first time we stepped foot in Foxby Court we knew we'd found Mum's home from home. The staff are exceptional and became Mum's extended family very quickly. During covid when we could not visit we were grateful she had all her 2nd family around her, it gave us great comfort. We recently lost Mum and the staff immediately opened their arms and heart to us. We laughed and cried together and I will forever hold them dear. Look no further, this home and staff are awesome.

During the time my mum was at the care home, all of the staff showed kindness and compassion and were all very friendly and approachable which was very comforting as a family member to know.

Extremely happy with my cousin's progress. We see a total transformation in his appearance. Very happy with the way the staff care for him. It reflects in his demeanor. He is very happy.

I visit my friend every week. The staff and carers are exceptional and take care of my friend excellently. Couldn't wish for a better place for him to stay in as he is happy where he is. Thank you for the great work you all do.

I wish to say how extremely happy I am with the excellent care my mum receives from Foxby Court. The staff are very kind, thoughtful and caring, they treat Mum with dignity and look after her very well indeed! Her room is always clean and tidy and she loves the menu and whenever she needs anything, they're always there for her! Have great peace of mind knowing all this - Mum is very happy in her new surroundings! Well done to all staff and management have been great, sorting visiting through tough times!

I have found the staff very friendly and helpful in the past year. My mother is being very well looked after.

Excellent home. Superb staff. Home spotlessly clean.

A friendly environment for elderly people. My mum has been a resident since September 2018 following a fall. She is 97-tears-old. She is very happy at Foxby Court. The staff do a wonderful job - we have a nominated carer assistant if we want to discuss any aspect of Mum's care plan. The meals are very high quality. I am happy to recommend Foxby Court.

My wife and I are very satisfied by the support and care my mother has received from the staff at Foxby Court.

Foxby Court care home is run very professionally with an excellent care team, so friendly and helpful. Full marks in every aspect.

My mother in law is always put first and well looked after in a comforting setting.

Foxby Court is a residential home that really does care about its residents. Staff at all levels do an exceptional job and nothing is too much trouble. I can rest assured that my mum is in the best possible place and I am truly grateful for the care, compassion, comfortable surroundings and good quality food that she is receiving. Thank you Foxby Court.

My mother came to Foxby Court for respite care over Christmas 2019, as she was getting scared and angry at home. Within a couple of days of arriving at Foxby Court, she seemed more settled and happy, she was more stimulated and eating well. She was always clean and staffed checked on her very regularly. The accommodation is fresh and homely and I found the experience to be very positive and would use again.

My mother is happy at the home. It is welcoming, friendly, clean and appears well maintained. The staff are very caring and endeavour to ensure all her needs are met.

The staff are really lovely and we are always made welcome.

My brother and I are very pleased with the care that mum is receiving. Although staff are obviously very busy they always find time to talk with us. They have a caring and professional relationship with Mum. Nothing is ever too much trouble. We really appreciate the level of professional care and concern.

Overall the care provided is good for a few months the food was not satisfactory but now there are new cooks it has improved. The majority of the carers are good although one or two could improve their basic skills and one carer never speaks or acknowledges visitors. All comments to the management appear to be dealt with. The activities are good with a wider range on offer now that two people do this.

While at times since my father took up residence I have had some issues, neither minor nor extremely major, in the main with the lack of management follow up to issues that affected my father. I have never had an issue with the care staff or the personal care he received. My father passed away recently and during the last week of his life all staff whether care, house keeping, maintenance and management went that extra mile in his care. During the last three days of his life, if members of his family weren't at his side then a member off staff sat with him day or night, I cannot sing their praise too highly.

Deeply depressed about how my Mother was treated at Foxby Court. Many of the carers were good. A minority were not. My Mother was sat in a narrow hard armchair all day. She developed sores on her bottom. I visited the Home three days per week and saw much I wasn't happy with. I will not continue as complaints will be made officially. Very poor standard of care.

Due to my friend's illness, there are good days and sometimes challenging moments, however, the staff have always been there to assist in a kind caring calm and understanding manner. The activities are well planned and we leave observed residents baking, coffee morning, easter bonnet making. All done with a sense of fun and involvement. The smaller sitting rooms give a cosy homely atmosphere. Choice of meals is good and snacks and drinks are always available.