Frampton House

West End Road, Frampton, Boston PE20 1BT
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8.2 11 Reviews
  • Frampton House, Boston
Frampton House in Boston, Lincolnshire offers support (including dementia care) to individuals and couples in a relaxing, homely setting.

Compassionate staff care for residents with dignity, respect and warmth.

There are 27 bedrooms at the care home.

Situated a short walk from the village of Kirton, residents can visit local shops, a coffee shop, doctors' surgery, chemist and church.

Activities include fitness classes, singalongs, book clubs and a computer programme called "Dementia Life" offers personalised care for each person, which involves music, painting, puzzles and other games.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Leisure Care Homes Ltd

Person in charge

  • Kofi (Mensah)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)
8.2

Frampton House has a Review Score of 8.2 (8.167) out of 10, based on 3 reviews in the last 2 years.
Over all time Frampton House has 11 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Frampton House
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Total of 11, showing 1-11
Review from S B (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I regularly visit my father in Frampton house. We have been quite satisfied until a few weeks ago when we noticed things were getting a bit missed and untidy. We spoke to the deputy manageress and thankfully things have been sorted. The laundry leaves a bit to be desired sometimes as my fathers clothes
are not laundered as they should be. We would like to buy him nice new clothes but afraid they will get ruined. I do think the staff should take more care with peoples belongings. generally overhaul we know he is cared for very well and I would like the staff to know we appreciate them.
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Review from P M (Son of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long battle with Adult Social Care, I finally secured some respite care for my mum at Frampton House. Naturally, you want the best for your parents, and I wasn't sure about the place at first. But wow-I shouldn't have worried. The home is incredibly welcoming, with a warm and homely atmosphere.
The staff are amazing; they truly understand the quirks of each resident and take great care of them.


The management is fantastic, always responding promptly to emails and addressing any concerns without hesitation. My mum is now moving into Frampton House permanently, as she needs more care, and I feel reassured knowing she'll be well looked after there. Everyone at Frampton House has gone above and beyond to help my mum thrive-from dancing when singers visit to enjoying bingo and so much more. She now has a social life instead of just sitting alone in front of the TV.


I wholeheartedly recommend Frampton House to anyone in a similar situation.

Reply from Emma Harvey, Manager at Frampton House

Thank you for taking the time to write a lovely review for Frampton House. Your kind words and feedback mean a lot to us, and it is a pleasure to care for your mum and include you all in the Frampton family. Best Wishes

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Review from K C (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Frampton House for three and a half years and has settled in very well, establishing a routine that she is comfortable with. This has been aided by the care and support that management and staff have afforded her. Mum's health, clinical and emotional needs are well catered for with encouragement
to join in activities.
Her family are happy that she chose to stay at this home.
Reply from Emma Harvey, Manager at Frampton House

Thank you for your kind words, we love having mum here she is a massive part of the Frampton House family.

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Review from Patricia S (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Frampton House since May 2022. She enjoys the daily activities, having her hair and nails done, and the food provided. The home is always very clean and tidy. The reception rooms and dining room are very beautifully decorated, and the resident's bedrooms are very comfortable. The staff
are always very friendly and obliging, and they make every effort to make sure the residents are always clean and dressed well.
My sister and I are more than happy with the care Mum is receiving.
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Review from Dennis E (Son of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident at Frampton House since October 2019. She's very well looked after and very happy living there. The staff are all very friendly and caring. It's a beautiful old building surrounded by lovely grounds.
Highly recommended.
Reply from Emma Harvey, Manager at Frampton House

Thank you so much for your lovely review; it's a pleasure having your mum with us; she always makes us smile. Best Wishes.

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Review from Andrew L (Son of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were in Frampton house, and they were really well looked after during the time they were there. My mum used to get involved with the cooking activities that they had, and really enjoyed them. The whole staff were very friendly and helpful, nothing was too much trouble.


Management

was always on hand and willing to help and assist where needed. Overall, I would give them 5 stars, which is not enough but 5/5 is all I can give. It has the home from home feeling as soon as you enter the place, it has been very difficult during the Covid, but again the help and care given has been fantastic.


Would recommend Frampton House with no hesitation.

Reply from Emma Harvey, Manager at Frampton House

Thank you so much for your lovely review, it really means a lot to hear families' thoughts, it was a pleasure to have your parents a part of the Frampton House family.
Best wishes, Emma (Manager)

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Review from Stephen W (Son of Resident) published on 17 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Frampton House for rehabilitation. It soon became apparent that she was in need of palliative care.


The following comments are made with the hindsight of my experiences over the last few years at other institutions and care homes, with the care and ultimate deaths of my wife’s parents.

During her stay we spent many hours at my mother’s bedside at all hours of the day and night and were always treated with great kindness and curtesy.


My mother ultimately, peacefully passed away in a very pleasant private room, surrounded by members of her family, ably supported by the staff and the superb Marie Curie Nurses.


My mother was cared for very professionally, with great kindness and dignity by all of the staff and the word care actually meant exactly that.


I and my family would like to express our gratitude to the management and all the staff and following our experience of the care extended to my mother, we would not hesitate to recommend Frampton House.

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Review from Alison T (Daughter of Resident) published on 5 October 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
Very unhappy with the level of individual care given to my mother at this home. A written description of day to day activities offered, appear commendable and appropriate, however in my personal opinion left much to be desired. No evidence of Reminiscence Therapy and again in my own opinion, little
thought was given to the personal choice of the resident's Friday ' movies and popcorn 'activity. How many residents I wonder elected to watch ' Jungle Book'. Why not a film that would promote conversation and evoke pleasant memories from the past. Staff amenable, however when an unpleasant situation arose very recently, a certain few became rather unprofessional.
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Review from Rob (Grandson of Resident) published on 5 March 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Extremely poor care. Understand that this is a time of huge staffing concerns in health and social care, but even so the standard of care afforded our grandmother was clearly unacceptable.
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Review from Georgina W (Daughter of Resident) published on 24 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Frampton House Care Home over a year. When he first went in he was very ill indeed, it's only through good nursing care that he is doing so well at the moment. The treatment he and I receive is second to none, the staff are very friendly to all who visit dad and the management
are very good too. It is like one big happy family. He enjoys all the activities like painting, making cakes and other entertainment. It is so good to know he is happy and being looked after so well. Thanks to you all.
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Review from Judith B (Daughter of Resident) published on 6 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Frampton House July and August 2016. It was a very stressful time but the deputy manager came to see mum and spent time explaining what they will do to support her and to get her walking again.


When she arrived, she was greeted by all of the staff who were so kind and true to the

deputy managers word, got her walking. The time they spent with her along with the care they gave was excellent. The food was home cooked and the residents could have almost anything if they did not like what was on the menu. The rooms were very clean and the activities were good. they included painting, crafts, cooking, bingo, and walking outside in the summer.


From the manager, deputy manager to all the staff, thank you for making mums stay so perfect. This is a true care home. Hope to keep in touch.
Lovely place to stay x

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Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Frampton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.417 for Frampton House is calculated as follows: ( (19 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 36 Ratings = 4.417
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.75 Points relating to the number of positive Reviews for Frampton House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jan 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Donna

Donna Miles

Job Title: Care Coordinator Joined: 2020

Donna joined the Frampton Family in 2020, the day of the Pandemic Lockdown announcement, starting as a part of the Senior Care Assistant team, then progressing to the Care Co-ordinator after 9 months of being at Frampton House.


She has been in the care environment for over 16 years, having started as a care assistant with Learning & Physical Disabilities, which involved liaising with Social Workers, Medical Professionals, Physiotherapy teams, Speech & Language Teams, Occupational Therapists, Safeguarding Adults organisations and CQC.


Donna enjoys meeting new people who have become vulnerable and require support, learning about their health needs and listening to their personal experiences of growing up in life.


She will then formulate a personalised care plan which promotes their independence, dignity, and equality, to ensure that the individual's care is paramount and is fulfilled by the care team of Frampton House.

Lynsey

Lynsey Reilly

Job Title: Activities Co Ordinator Joined: 2019

Lynsey believes that Mental and emotional well-being: Engaging in meaningful activities helps residents maintain a sense of purpose, identity, and self-worth. It promotes mental stimulation, reduces boredom, and enhances cognitive abilities. Meaningful activities can boost mood, reduce anxiety and depression, and improve overall emotional well-being. Social interaction: Participating in meaningful activities encourages socialization and fosters connections among residents. It provides opportunities for engagement, conversation, and companionship, which can combat feelings of loneliness and isolation. Many of our activities involve physical movement and exercise, which are vital for maintaining physical health and mobility. Engaging in meaningful activities can help maintain and improve cognitive functions. Which can enhance memory, attention, problem-solving skills, and creativity.


Meaningful activities enhance the overall quality of life for residents in care homes. By providing purposeful and enjoyable experiences, residents can experience fulfilment, joy, and a sense of accomplishment. Meaningful activities contribute to a positive and enriching environment that supports residents' emotional, social, and physical well-being.

Frequently Asked Questions about Frampton House

What types of Care is Frampton House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Frampton House have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Frampton House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Frampton House to the centre of Boston?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frampton House to verify any information. View our terms and conditions. Frampton House has an Enhanced Service - more info.