71 Cameron Street, Heckington, Sleaford NG34 9RP
Group: Greenacres Care Home Ltd
Person in charge: Tracy Sexton (Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Single Rooms: 24
Shared Rooms: 2
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £348 – £500 , Personal Care Shared (per person) £348 – £480 (These prices are only a guideline, please contact Greenacres to find out the exact price for your requirements.) (These prices are only a guideline, please contact Greenacres to find out the exact price for your requirements.)
Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Greenacres: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Greenacres has a Review Score of 7.8 (7.846)
The Review Score of 7.8 (maximum of 10) for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Greenacres in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Greenacres is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.179 Points relating to the number of positive Reviews for Greenacres is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Ian F (Son of Resident) on Wednesday 29 March 2017. Relates to March 2017.
My mother has been at Greenacres, Heckington, for nearly 2 years and I think they are a superb care home. Very professional and caring staff, they have been absolutely fantastic with my mother, always treating her with great dignity and kindness, and most of all, as a PERSON with her own foibles and ways and that may be a big reason why her dementia has hardly progressed at all in the time she has been there. Lots of activities, friendly staff, and always amenable to personalising her room etc. Very proactive in looking after the medical side of things and her emotions too. A byword for excellence in my book. I cannot thank Greenacres enough for how they have looked after my mum.
How likely would you be to recommend Greenacres? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent