The Gardens Residential Home, Boston, Lincolnshire
The Gardens Residential Home, Boston, Lincolnshire
The Gardens Residential Home, Boston, Lincolnshire

The Gardens Residential Home is nestled in beautifully landscaped garden which residents and their visitors enjoy. The home is conveniently located on the outskirts of the market town of Boston. A well-serviced bus route can be found close by.

The Gardens is renowned for the quality of dementia and residential care being delivered to people who live at the home. The staff team are proud and passionate about the care they provide. They enjoy the thorough training they receive which enables them to maintain the essential skills that are so important when enriching the lives of others. Residents and the people that are important to them are fully consulted in all aspects of their care.

Bedrooms at The Gardens are sympathetically furnished with the needs of the person being taken into consideration. Favourite items can add to the comfort of personal space and staff are more than happy to help a person decide what they want in their room. Home-cooked meals and goodies are available throughout the day and people are able to enjoy these with their friends whilst also enjoying the various activities which take place.

Group: HC-One

Person in charge: Vicky Barty (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Stroke

Admission Information: Contact Victoria Barty. Ages 55+.

Single Rooms: 37

Shared Rooms: 5

Rooms with ensuite WC: 19

Weekly Charges Guide: Personal Care Single £460 – £900 (These prices are only a guideline, please contact The Gardens Residential Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact The Gardens Residential Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Gardens Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 31 Oct 2017

A single residential room available in a 47 bed residential home.

Reviews

9.6 The Gardens Residential Home has a Review Score of 9.6 (9.552)

The Review Score of 9.6 (maximum of 10) for The Gardens Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for The Gardens Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.552 for The Gardens Residential Home is calculated as follows: ( (89 Excellents x 5) + (61 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 154 Ratings = 4.552

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Gardens Residential Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 13 Reviews ÷ 9.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Gardens Residential Home?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Gardens Residential Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • more

Very good. I came from another home which was terrible. I love it here.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The gardens is a very nice care home. The staff are friendly and helpful. Mum is looked after very well and whenever I go she is always happy and smiling.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very good, clean home.
Staff very friendly and helpful.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is 97% of the time odour free and always extremely clean. The staff, from carers, kitchen, laundry, cleaners are always friendly and messages get passed on regarding requirements (eg toiletries) change of circumstances.
Food is high quality, locally sourced in the main, with a choice.
Care is provided by a friendly/family type team with a core that has been here several years.
Just wished they were not so rushed but they spare time when possible to chat to residents.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Alistair Betts, Regional Manager at The Gardens Residential Home responded to this review on 03 Aug 2017:

Thank you for your feedback which is extremely helpful. We continually review all areas of the service we provide at The Gardens. We take the well-being and safety of all people who use the services extremely seriously and your feedback will be shared with the Team.

My brother and I are extremely happy with the care and respect with which our relative is treated. All the staff are helpful and friendly and will always let us know of any concerns they may have about mother.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have found the care home to be excellent as regards the care of my husband and also the food etc. The general atmosphere when you visit the home is an extremely happy one. The staff are all so kind and caring. My husband is very happy here and so pleased to be looked after by the very pleasant and caring staff.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would most certainly recommend The Gardens to anyone who requires this type of care for a family member. The staff always have time for the care they administer to their patients and all visitors.

The gardens, as you walk to the entrance, are a very pleasant feature and a pleasure to visit.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

I have found the staff to be caring and fully aware of my mother's needs as she is totally bed-ridden and requires regular incontinence checks. She is kept both clean and comfortable and should there be any health problems a doctor or district nurse is notified without delay and situations monitored. Dietary needs are checked and despite food needing to be pureed due to choking problems her weight is maintained, if not slightly increased.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The Gardens is pleasant in its interior and staff are lovely. Food is excellent and the residents get a good choice.

My mum is receiving excellent care at the end of life and I cannot fault anything.

I would recommend The Gardens as a home.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

From the first moment that I met the manager, I felt confident that this home would be ideal. Subsequent visits both strengthened that first impression. Furthermore, each member of staff that I have dealt with has contributed to the atmosphere of care and attention. I am grateful to them all.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care and kindness given to my husband and myself have been excellent. My husband is content and well cared for in happy surroundings. He has a comfortable room, with small bathroom and really enjoys meals, prepared in the kitchen, and served in a pleasant dining room. We cannot ask for more.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am very happy with all aspects of The Gardens Residential Home and the care my mother has received. I am particularly happy with the friendly nature of the staff and their level of dedication the warm, homely atmosphere reflects this and is a credit to the staff and management.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was admitted to the Gardens in January 2016. Her care has been wonderful. The carers are very kind to her and treat her with respect and dignity. Nothing is too much trouble for them. The management is organised and keep me informed of any problems. Mum's personal care is good and she always looks clean and well presented. She has settled now and continues to receive excellent care. I would recommend this care home to anyone looking for residential care.

How likely would you be to recommend The Gardens Residential Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Gardens Residential Home