The Gardens Care Home

88-90 Sleaford Road, Boston PE21 8EY
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9.8 80 Reviews
  • The Gardens Care Home, Boston
Situated in a leafy residential area in Boston, surrounded by lots of green space, The Gardens Care Home offers personalised residential and residential dementia care to older people and benefits from being set in the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire,

At The Gardens, there are a range of lovely dining areas where residents can relax and enjoy dining with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the outdoor spaces on sunny days. The catering team prides itself on making mealtimes something to look forward to each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at The Gardens, the team pride themselves on offering an engaging and varied lifestyle for all residents. Whether it be participating in the wellbeing and activities programme or retreating to a quiet spot, they are committed to helping residents to lead their best lives.

Community is an integral part of life at The Gardens too. The team is committed to supporting residents to build positive relationships in the Boston neighbourhood, organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the experienced and friendly Home Manager leads by example to provide the kindest care possible to all residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1080

These prices are only a guideline, please contact The Gardens Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vicky Barty (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)

The Gardens Care Home Reviews (80)

Total of 80, showing 21-40
9.8

The Gardens Care Home has a Review Score of 9.8 (9.840) out of 10, based on 17 reviews in the last 2 years. Over all time The Gardens Care Home has 80 reviews.

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Review from S H (Granddaughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Compared to previous establishments, the care being received here has, without a doubt, been exceptional and above standard. All members of staff have been very professional and above all, treated my nan with care and dignity. The food is very nutritious and varied and cooked to a high standard. Lastly,
the entertainment for my nan has been stimulating and leaves no room for boredom. The establishment comes highly recommended; you can be sure that any person who is left in care here will have their needs met.

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Review from J W (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my mum is safe, well cared for and kept warm and clean. The staff are very caring and kind towards my mum and supportive to the family. The staff are always very responsive to attend to my mum if we ring with an issue when Mum becomes distressed. Medical concerns are dealt with and communication
with family is good, on occasions we have to request results. Overall, happy.

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Review from M H (Daughter of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gardens Care Home has become our saviour in the search for a safe and caring home for our dad. All of the staff from the maintenance to kitchen workers, cleaning and laundry ladies, along with the nursing staff are, in our opinion, first-class, they look after Dad like one of their own. He is very
happy with the large comfortable room that has views over the gardens and we have all noticed a change in his, now, cheerful demeanour since he moved in at The Garden. We cannot recommend the home highly enough, the manager and all other staff are always there for your every need and information so you have no reasons to worry.

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Review from Trina W (Daughter of Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in The Gardens since February 2022. We as a family, are more than happy with the standard of care and feel it is a lovely, friendly environment. We have no complaints whatsoever about the home or the staff.

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Review from Tracey R (Respite Resident) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is excellent, the staff are always happy to help and talk to family, if required and happy to answer any questions. They keep family updated on their family member. Residents' needs are well cared for and met, always using their names when talking to them. Cleanliness is also excellent
and the food always smells appetising.

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Review from Howard S (Son of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently needed a hospital visit. Everything was arranged by the care home's staff. At the last minute, the home were aware of a possible issue with transport. I was contacted and we agreed that I would transport Mum. The carers made sure that Mum was ready for me to collect her with everything
she needed. On her return, a hot lunch was quickly supplied for Mum and a warm welcome by the staff.

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Review from Robert F (Son-in-law of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent visit, all staff are very kind and caring. This standard has always remained constant. Every visit the care and attention exhibited has remained at the highest standard. Every question asked is always acted upon and met with a kind caring response.

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Review from Diana M (Daughter of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff genuinely compassionate and caring. They also care for the whole family, particularly my father, who is finding it difficult in accepting that my mother needs personal care. After a short spell in hospital when Mum was extremely ill, they have gone over and beyond to nurture her back
to health. I know I can contact them at any time, and they are always willing to talk and to listen.

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Review from Rex R (Husband of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care home is very good and kept residents looked after really well. Staff excellent. I would recommend it to anyone.

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Review from Jenny E (Wife of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at The Gardens Care Home for three years. I cannot recommend the home highly enough! He is being very well cared for with his dementia and physical needs and treated with patience, dignity and respect. The managers, seniors, carers and all the staff groups - kitchen/laundry/cleaning/activities
and maintenance staff - produce a safe, effective and well-led care home. My family and I feel supported by the manager and staff; they respond quickly to any queries, and we are kept informed of health concerns. Overall, I think the professional teamwork combined with a kind, courteous and friendly staff make The Gardens a care home that is "second to none". Thank you, everyone - so much!

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Review from Carol P (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, staff are lovely and very caring. Would recommend always.

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Review from David H (Son of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate, comforted and grateful for the loving care and attention shown to my mother by the professional and dedicated team at The Gardens. The home is impeccably run and organised, with staff whose first concern is always the welfare of the residents. I am grateful for many things; the
consideration shown to me as a relative whenever I visit or all, the lockdown video calls to help us stay in touch with our loved ones, the contact with me to keep me abreast of doctors' visits or changes in medication, and their willingness and quickness to respond to requests. The premises are always spotlessly clean, the quality of the meals is excellent, and the residents enjoy the many and diverse activities. And I will never forget the lovely birthday surprise for Mum last year!

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Review from Elizabeth C (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is 97 and a half. My brothers and I cared for Mum until one had a fall in December 2021. She has dementia. Originally she was admitted to The Gardens for respite care. She adamantly refused to be cared for outside the family. She is now a permanent resident and very happy. She has made friends.
We can see she is happy and content, warm, fed and cared for. We are at peace knowing one won't have harmed herself in her home.

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Review from John B (Husband of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff are most attentive to my wife and all other patients. They are also very aware of my need and are very helpful to me. I would like to finish my days at this home.

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Review from Helen L (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the care and friendliness of the home, in general. The fact that if anything happens to Mum, I am told and kept informed all the time. I haven't been able to visit for almost a month due to covid. I was worried, but found her just as she should be - happy and cared for. I have respect for all
the staff that care for her and will always be grateful.

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Review from Eden S (Son of Resident) published on 20 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at The Gardens have been lovely. My mum is so happy, safe, settled and comfortable. All the care has been given to a very high standard and the staff appear to go above and beyond in all they do. Nothing is too much trouble. Huge thank you to you all for giving my mum her smile back.

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Review from T H (Husband of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very well looked after, always clean and content. I am very happy with her being looked after so well.

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Review from Chad M (Son of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at The Gardens have been lovely, nothing appears too much trouble for them.
My mum has been placed there whilst waiting for a care package to be put in place. All the care has been given to a very high standard and the staff appear to go above and beyond in all they do.

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Review from Lesley B (Daughter of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased I chose The Gardens, Boston for my mum. The staff are very good with her, she didn't settle that well when she first went into the home. They all did their utmost to help her settle in, even though I knew she would have been hard work. The home keeps me updated with all aspects of my mum's
care when she wasn't well and keeps me updated when her hospital consultant rings them. The staff do a very good job and I would not hesitate to recommend the home.

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Review from Sally Q (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager and all the staff for making my mothers 101st birthday so special. Aware of her love of music, it was provided. My mother said at my next visit "I held on tight to my walker and danced - it made me feel young again!". The manager's professional, caring attitude is reflected
in the staff's day to day care. Phone calls are answered in a friendly, efficient way, and when visiting, the warmth of the relationship between my mother and the carers is clearly evident. The combination of kindness with efficient care gives the family peace of mind.

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for The Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for The Gardens Care Home is calculated as follows: ( (170 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 200 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gardens Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Victoria

Victoria Barty

Job Title: Home Manager

“Kind care to me means being respectful to others at all times, treating each and every Resident as an individual and giving them choices in each aspect of their life.”


As a dedicated healthcare professional, Victoria has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager. She has enjoyed a successful career in the care industry so far, gaining an NVQ Level 4 in healthcare, as well as a Registered Manager’s Award.


Victoria closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Victoria remarked: “My favourite part of working at HC-One is spending time with such a kind, caring team to ensure that Residents are cared for to the best of our ability.”


Victoria credits her biggest achievement to celebrating a fantastic 35 years of marriage.


Outside of work, Victoria enjoys gardening, playing card games and spending time with her pet cats.


If you would like to find out more information about The Gardens, Victoria has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01205 359797
W hc-one.co.uk
E TheGardens.Manager@hc-one.co.uk

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