Phoenix Care Centre

Ancaster Avenue, Chapel St Leonards, Skegness PE24 5SN
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2 Reviews
  • Phoenix Care Centre, Skegness
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 39 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Caroline Martin (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (4)
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Phoenix Care Centre Reviews (2)

Over all time Phoenix Care Centre has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 0
  • 2
Reviewer Connection to Phoenix Care Centre
  • 1
  • 1
Total of 2, showing 1-2
Review from Carol B (Daughter of Resident) published on 17 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care plan about my mother is excellent. The new manager has turned the home around in 12 months. It is a lovely environment now. My mum has been in there for 6 years 3 months. You will always get carers that really care and some that don't, but basically it is a good home. The new manager has an
ongoing project all the time making things better for the home and residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hannah M (Daughter-in-law of Resident) published on 6 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review was run efficiently - reviewer obviously knew my mother-in-law and knew of any problems and high points. Care plans were discussed in depth, including a new plan we had requested. A problem we had brought up has been dealt with promptly and to or satisfaction. Very happy with the review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Phoenix Care Centre

What types of Care is Phoenix Care Centre registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Phoenix Care Centre have?

There are 31 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Phoenix Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Phoenix Care Centre to the centre of Skegness?

5.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Phoenix Care Centre to verify any information. View our terms and conditions. Phoenix Care Centre has an Basic Service - more info.