






The Poplars offers compassionate, individualised residential and dementia care. Located close to the centre of the small, vibrant market town of Market Rasen in Lincolnshire, the home’s new, specialist dementia 11 bedroom household, with additional living, dining and communal areas, opened in April 2017.
The residents' well-being and comfort is the prime focus. This means that responding to their individual needs is top priority, so the home is very proud to...
Care Provided by The Poplars
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact The Poplars for full pricing details and T&Cs.
Contact The Poplars to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Svetlana Todorova(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (11)
The Poplars Reviews (50)
The Poplars has a Review Score of 9.0 (9.011) out of 10, based on 7 reviews in the last 2 years.
Over all time The Poplars has 50 reviews.
Since I arrived at The Poplars I have found the Poplars to be very well run and organised. The food is excellent and the staff out of their way to provide alternate choice of food if requested. Activities are frequent, inclusive and well run. Christmas activities entertainment and food were outstanding. The staff are very good, patient, caring, attentive and friendly. My only criticism is that my room is extremely small.
Thank you for taking the time to write your review, the team really appreciate your feedback and take it on board.
My aunt could not receive better care. Your staff are amazing.
Thank you for taking the time to write your kind review, the team really appreciate it.
Nothing is too much trouble.
Thank you for sharing your feedback on The Poplars - we do appreciate it. It's always a pleasure to have your dad and he is welcome for respite any time.
My husband came into respite care here at The Poplars for 2 weeks, after a hospital discharge to recuperate and gain strength. His care has been excellent, we couldn't have asked for or found better. He was well cared for 24 hours, his meals were excellent, alongside his personal care. We are both happy with every aspect of his stay. The staff are amazing, friendly and really made my husband and myself very welcome. We wouldn't hesitate to use this care home in the future.
Thank you for taking the time to write your lovely review. We are pleased that you and your husband were happy with the Poplars, and the team appreciate the kind feedback.
The general atmosphere was welcoming, the accommodation was very clean and the vast majority of staff very caring and helpful.
The meals were varied and well cooked. As I was recovering from major surgery, I sometimes could not manage to eat puddings, but was pleased to be offered simpler alternatives such as yogurt.
The only criticism of my care would be that a couple of the night staff were very slow to respond to the call when I felt very unwell, and when I went to find someone, the carer was asleep.
Thank you for taking the time to write your review, and for your compliments to the kitchen team. We would also like to thank you for your feedback that falls short of the experience we would normally expect for our residents, and please be reassured that we are investigating your concern.
At the care home, staff were attentive, and offered care sensitively to someone who was somewhat reluctant to be cared for. This helped dad to retain dignity and independence, aided his recuperation, while also helping us to understand his ongoing needs.
Food and environment are good. Activities helped with mobility and regaining strength and coordination - who knew that playing balloon games could be such a workout?!
The atmosphere leading up to Christmas was of course warm and friendly. And finally, discharge was also flexible due to uncertainties around getting enablement kit fitted at home.
The only downside was that the room was a bit tired, but was available short term while awaiting upgrade.
Thank you for taking the time to write your kind review. The team were pleased they could assist your dad to regain his mobility and strength, and they really appreciate your feedback.
My mother was extremely fortunate to spend the last few months of her life at The Poplars. From the moment you are welcomed at the door, you can feel the level of care and professionalism of every member of staff that you meet. There is a warm, welcoming feel, and all of the residents appear content and comfortable with the staff and well cared for. Staff went above and beyond to ensure my mother enjoyed her final birthday, and when it came to the final stages of her life, they all excelled in the care and support that they offered not only to my mother but to myself and her close friend. The whole team should be proud of the positive effect they have on so many people, thank you.
We are sorry for your loss and would like to take this opportunity to thank you for taking the time to write your kind review. We are glad you felt welcome in the home and your mum was able to enjoy her final birthday. The team were proud to be able to care for your mother through the final stages...
I needed to report that my sister had been upset by some ‘noisy’ people who she thought had come to see her. She has dementia so I spoke to the Home Manager (by email) who immediately responded and said a large group had visited today and she would ensure a smaller group would visit next time. I am so reassured by her caring and concerned attitude and her immediate action. The staff at The Poplars are so helpful, kind and reassuring and my sister is very happy and well looked after. Thank you.
Thank you for taking the time to write your kind review and we are pleased to hear your sister is happy at The Poplars.
The home was beautifully decorated by the staff and the residents. Father Christmas came with personalised gifts. Christmas dinner was lovely.
Had a lovely time with my husband, staff and other residents who I have come to know, thank you.
Thank you for taking the time to write your lovely review, and we are glad to hear you were able to have a good Christmas with your husband and staff at The Poplars.
Quality of care: exceeded our expectations. They tailored their services to meet my mother's specific needs as her dementia progressed.
Support and communication: staff consistently communicated with us. This transparency gave us peace of mind.
Well-being and dignity: they ensured that her emotional and physical well-being were a top priority.
Health and safety: reassured us that my mother was in a secure and well-maintained environment.
Emotional support: went above and beyond in offering emotional support to both my mother and our family.
I know many of the carers work extremely long hours but their team of caregivers not only took care of her physical needs but also provided companionship and emotional comfort at all times during their shifts; thank you to you all for playing a vital role in making my mother's final days as comfortable and dignified as possible.
Thank you for taking the time to write your review. We are sorry for your loss, and we are glad the team were able to help and support your mother and your family through this difficult time.
My mother sadly passed away at The Poplars in October 2023, having spent the last year of her life as a resident. With Mum’s mental and physical health deteriorating through this period, due to Alzheimer’s disease, she was cared for with love and compassion by the many staff at The Poplars who came into daily contact with her. Behavioural changes caused by Mum’s illness meant that at times she was difficult to look after but as a family, we were always impressed by the skill and good humour with which the carers treated her and cared for her. When Mum finally died, the support provided by the duty staff at The Poplars was simply exemplary - I can’t thank those who were present enough. I recommend The Poplars as a care home without reservation - the staff are caring and skilled and the home is run to the highest standards by an experienced management team.
Thank you for taking the time to write this review. We are sorry for your loss, and we are glad to hear the team were able to support you through that difficult time.
Her initial worries and fears at her change of circumstances have been managed with kindness, caring, professionalism and good humour. From the manager to the housekeeping staff, there is a great team spirit and the well-being of each resident is handled with specific regard to that resident's needs. Activities are scheduled to engage and promote independence where possible. December is a month that Mum usually finds quite challenging. The decorations, the different look to the lounges with the trees and lights and the atmosphere of jolly celebration can be overwhelming for residents with dementia but this year she was settled and enjoyed the music and the interactions with her carers. I don’t feel that she could be better cared for at any other home and really appreciate the low turnover of staff so she has familiar faces every day. Thanks to the manager, you’re a positive force!
Thank you for taking the time to write such a wonderful review. We are very pleased to hear your mum is doing well, and the team has supported her through this journey. We will be sure to pass your feedback on to the team.
More than a month has passed since my aunt died at The Poplars, Market Rasen. I was deeply touched by how much love and care was shown to her by the staff. In those last few days, so many popped in to say goodbye and to share happy memories. They took wonderful care of me too, with sandwiches and never-ending cups of tea. All I had to concentrate on was being with my aunt, everything else was seamlessly looked after. It was a sad time, but the experience also renewed my faith in the kindness of people. Thank you.
Thank you for taking the time to write us a review and for your kind words. It was a great honour to care for your aunt and I'm glad we were able to support you to be with her.
I would like to say how helpful all the staff at The Poplars were when my son-in-law died from a serious cancer. They all seemed to understand everything that I was experiencing and I was very appreciative of their comfort both during his illness and especially after he passed away and also at the time of the funeral. This was also appreciated by my daughter and her family. This is a very happy care home, with plenty of activities to keep us going and the freedom to take part if we want to.
This was my wife's first experience of respite care, and she is full of praise for both management and staff. The food, care and comfort were all first class.
End of life care - outstanding. The whole team at The Poplars are amazing for their care, compassion and patience, not just for my mum but also for my family. I truly cannot put into words what they have done - amazing. The Orders of St John's Care Trust should be so proud of them.
My husband has been a resident at The Poplars for just over four years. He has been cared for exceedingly well and with dignity and compassion. There have been very little changes of staff making this environment very friendly and consistent.
I have found the staff very helpful and caring during this pandemic - enabling me to see my sister and answering all my queries. The staff were always very caring when I visited my sister before the pandemic.
Mum has been a resident at The Poplars for 9 months following an uncomfortable stay somewhere else, not your trust. From day one, my mum has been made to feel welcome, clean and comfortable. The staff are always very kind and courteous to us in what has been an extremely difficult time for all. We have recommended The Poplars and will continue to do so. Thank you all very much.
My wife suffers from Parkinson's Disease and had a stay in the Poplars in July/August 2020. She has since been at home with me as her sole carer, however in July 2021, her Parkinson's came back and she was unable to walk or move. In desperation, I contacted the Poplars, regarding getting my wife in for some respite care. They were brilliant, the lady in Admin, confirmed immediately that they had a room for her and she could be admitted as soon as I could get her to the home. She had wonderful care from all the staff, who were like old friends from her last visit. We could not fault any area of my wife's care. The home is well managed and maintained, the food is very good, even with fish and chips in paper from the local 'Chippy' on a Friday. The Poplars has a well deserved, high reputation in the town. I cannot thank all the staff enough for the way they looked after my wife, in our time of need and would have no hesitation in recommending this Care Home to anyone who is looking for one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Poplars.
There are no upcoming events for The Poplars.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for The Poplars.
Meet the Team (1)

I've worked in the caring industry for over 18 years, in a wide range of sectors. I have experience in working with individuals with mental health, learning disabilities, and elderly care.
I started my career as a care assistant and worked my way up to home manager. Alongside that, I have also achieved my level 2 and 3 in health and social care, and have more recently completed my level 4 lead practitioner qualification. Furthermore, I enjoy learning and developing my skills, and I am always keen to do additional training.
I chose to work in the care sector, as I particularly enjoy working with the elderly. I love hearing their stories, sharing a moment of reminiscence, or even having a good old dance. Likewise, I also enjoy problem-solving and ensuring that, as a team, we are delivering and striving for high-quality care.
Outside of work, I enjoy spending time with my family and spoiling my grandchildren is my favourite thing to do. We enjoy going to the cinema, spending time on the beach, or travelling further afield to visit family.
I'm often found reading when at home, as it helps me to unwind, and my favourite genre is a good crime novel, which keeps me engaged and hooked on a twist. I also enjoy true stories of any kind and getting lost in the story.
Frequently Asked Questions about The Poplars
What types of Care is The Poplars registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Poplars have?
There are 49 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Poplars?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Residents Internet Access are some of the Facilities & Services.
How far is The Poplars to the centre of Market Rasen?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Poplars to verify any information. View our terms and conditions. The Poplars has an Enhanced Service -more info.