Roxholm Hall Care Centre

Roxholm, Sleaford NG34 8ND

Roxholm Hall Care Centre is located near the village of Lessingham near Sleaford.

Once the manor house of the Roxholm estate, the house is situated in extensive grounds.

The care home provides residential care for older people as well as specialist dementia care.

There are 39 bedrooms at the home. Three self-contained apartments offer residents a degree of independence within a safe and secure environment.

Activities include music and movement, games and hobbies and a monthly main event such as a party or a musical show from a visiting musician.
The care home also has a 'secret garden', fountain and patio offering a peaceful area for residents to relax in.

Group: St Philips Care Group

Person in charge: Gillian Freear (Registered Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Private and Social Services. Ages 18+.

Single Rooms: 39

Rooms with ensuite WC: 31

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Located 2 miles North of Sleaford in Lincolnshire on the A15 right opposite the Cranwell turning.

Visiting:

No restrictions on visiting hours but Roxholm Hall Care Centre would always ask that visitors avoid coming at meal times as this is respectful to all other residents.

Parking:

A large car park close to the homes main entrance providing easy access for anyone with restricted/limited mobility.

Latest Care Quality Commission* Report on Roxholm Hall Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 (maximum of 10) for Roxholm Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Roxholm Hall Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Roxholm Hall Care Centre is calculated as follows: ( (26 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.506 Points relating to the number of positive Reviews for Roxholm Hall Care Centre is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.8 Target = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Roxholm Hall Care Centre has a Review Score of 8.2 (8.173) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Roxholm Hall Care Centre?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Roxholm Hall Care Centre

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1

My mother spent the last 13 months here and, despite being troublesome on occasions due to her dementia, she was treated with care, respect and dignity. During her last few days, they ensured that she was comfortable, pain-free and they supported the family too. Dedicated, caring staff. We are very grateful.

How likely would you be to recommend Roxholm Hall Care Centre? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   4.7 out of 5

Both my parents went into Roxholm at the end of January 2018. We were warned before we went to look at the place that it was not very good. When we viewed it, before my parents went in, the manager told us that she was new and that she was in the process of making lots of changes - some of the staff have moved on and been replaced, there is a lot of work being done to smarten the building and grounds up, and there is a programme of training for the carers. We were, and still are, very impressed with the place. What a difference good management and leadership can make.

How likely would you be to recommend Roxholm Hall Care Centre? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

I just wanted to record my gratitude for the level of care afforded to my 92-year mother during her stay in Roxholm. She was treated at all times with dignity, compassion and a gentle humour which she loved. The staff are exceptional in their care and have become in her words her friends. The food is mouthwatering and there were times my husband and I wished we could book a table. The atmosphere of welcome begins as the door opens and continues for the full length of the stay. For my mother, to have to leave our home and be among strangers was something we dreaded, but our fears were quickly allayed for what she met on arrivals were friends who were there to help. Thank you for all you have done for her.

How likely would you be to recommend Roxholm Hall Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2017

Job Vacancies

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Care Home Idol 2016

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