Roxholm Hall Care Centre

The staff always ring us if there is the slightest issue which is very reassuring.

Thank you to the manager and deputy manager for all you did for them during their stay for a month. They managed to be put in a room together which was very kind of the staff. The home was an old hall so it has character.

The staff are very friendly.

Mum was only a resident very briefly due to her health deteriorating rapidly. But she was made very welcome and looked after well by all at Roxholm Hall Care Centre. Thank you.

I am satisfied that my father received the best possible care and consideration at the end of his life.

Management is also very good.

Mum's entry into care wasn't planned but she has settled amazingly. She is happy again, not stressed and looks like her old self again. The home is warm, caring and friendly and very supportive. Questions are answered immediately and all staff are approachable, professional and caring. Brilliant!

She loves joining in the activities, bingo and exercises, she even made an Easter bonnet. We think everyone from management to the general cleaners are excellent.

My father received the most incredible care. Everyone at Roxholm when above and beyond my expectations. Nothing was too much trouble. The staff are professional, caring, friendly and always approachable - no matter how busy they are. Roxholm has a wonderful 'Home from Home' atmosphere. Thank you, everyone.

Mum is so happy and content, a vast difference from before she arrived at Roxholm. The staff are brilliant and treat Mum with care and love and they are always happy to help and answer my questions.

Roxholm Hall provided excellent respite care, so much so that my mother-in-law wished to go back into there once she had returned home. The care she received was first class. She said the food was excellent, and the staff were wonderful and caring. She couldn't fault a thing about her room, which was spacious and well-appointed. The administrative details were always dealt with quickly, and nothing was too much trouble.

Since mum moved into Roxholm almost two years ago she has been treated with the utmost kindness, care and compassion. The same compassion has also been shown to all the family during a difficult two years. She is always happy, clean and well cared for.

Thank you everyone.

Have found that everything that is needed is provided. Also, the atmosphere is always like home, with attention given to the needs of the individual with love and kindness, and the extra mile of care is always there when needed.

Very happy with the care provided and would highly recommend it.

Having worked at the home myself many years ago I knew that my mother would be looked after and her care would be very good. If accidents were to happen she would be treated appropriately with her well being, being paramount at all times of the day. This was proved when she fell recently. I cannot praise them more as they really proved how caring the home is whenever support is needed. I cannot thank them all day and night staff and the administration team too. My queries have always been responded to. Thank you to all.

I am very pleased to have the opportunity to take part in the reviewing of Roxholm Hall Care Centre. The care home provides an outstanding level of care to the residents. An example would be my husband decided he was hungry on several occasions so he had his first breakfast at 5 am and then his actual breakfast at 8 am! Staff were kind and supported residents.

I find the standard of care exceptional. We have had a few settling in problems with my Mother-in-Law but the staff and management have gone out of their way to help us and here, thus she is now quite happy. Any problems or questions are dealt with swiftly and always to a happy conclusion. She is very well taken care of and always listened to with any concerns she has.

My mother has been well looked after and cared for since being in Roxholm care home for a long time. Any problems with my mother they will always ring and inform me. The staff are always helpful and friendly and do their job in a professional and caring manner. From management down to the carers I would recommend Roxholm.

The staff coped very well as my friend could be very difficult at times. She always enjoyed the food said it was very good. Her room was always clean and she herself was. Generally speaking, she was looked after very well in her final years. Also, can I say the office staff were wonderful with any queries and problems that came up.