Roxholm Hall Care Centre

My husband had Alzheimer's for 5 1/2 years when he entered Roxholm Hall. His behaviour was challenging at first but with love and care shown to him he slowly settled down. Although he had only been at the home for just over two months before he died, the nursing care shown to him was exemplary. The carers were there watching over him 24 hours a day. Their concern for my husband's needs and dignity was evident for all to see. I was so grateful that they cared for him to the end. My thanks to the manager and staff.

So I would say, don’t be put off by any previous negative reviews! Go and see this home for yourself, meet the Manageress, some of the staff, and then decide. We will be forever grateful for all of their help and support to us all.

My mother spent the last 13 months here and, despite being troublesome on occasions due to her dementia, she was treated with care, respect and dignity. During her last few days, they ensured that she was comfortable, pain-free and they supported the family too. Dedicated, caring staff. We are very grateful.

Both my parents went into Roxholm at the end of January 2018. We were warned before we went to look at the place that it was not very good. When we viewed it, before my parents went in, the manager told us that she was new and that she was in the process of making lots of changes - some of the staff have moved on and been replaced, there is a lot of work being done to smarten the building and grounds up, and there is a programme of training for the carers. We were, and still are, very impressed with the place. What a difference good management and leadership can make.

I just wanted to record my gratitude for the level of care afforded to my 92-year mother during her stay in Roxholm. She was treated at all times with dignity, compassion and a gentle humour which she loved. The staff are exceptional in their care and have become in her words her friends. The food is mouthwatering and there were times my husband and I wished we could book a table. The atmosphere of welcome begins as the door opens and continues for the full length of the stay. For my mother, to have to leave our home and be among strangers was something we dreaded, but our fears were quickly allayed for what she met on arrivals were friends who were there to help. Thank you for all you have done for her.