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Once the manor house of the Roxholm estate, the house is situated in extensive grounds.
The care home provides residential care for older people as well as specialist dementia care.
There are 34 bedrooms at the home. Three self-contained apartments offer residents a degree of independence within a safe and secure environment.
Activities include music and movement, games and...
Care Provided by Roxholm Hall Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are for a guide only, Fees are based on individual needs and this will be discussed in more detail
The price(s) shown are provided by the care home. Contact Roxholm Hall Care Centre for full pricing details and T&Cs.
Contact Roxholm Hall Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Philips Care Group
- Private Owned
Person in charge
- Michael Baty (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (32)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- No restrictions on visiting hours but Roxholm Hall Care Centre would always ask that visitors avoid coming at meal times as this is respectful to all other residents.
Parking
- A large car park close to the homes main entrance providing easy access for anyone with restricted/limited mobility.
Roxholm Hall Care Centre Reviews (45)
Roxholm Hall Care Centre has a Review Score of 8.0 (8.048) out of 10, based on 2 reviews in the last 2 years.
Over all time Roxholm Hall Care Centre has 45 reviews.
Covid has been very difficult for us all but we have been kept informed of all developments and updates.
Thank you for taking the time to review us. The staff take great pride in their care skills to make a comfortable home from home atmosphere making your loved ones feel at ease.
The only thing that could be improved is having rails for disabled visitors in the toilet in the entrance, as I am disabled and needed help to use this.
Thank you for taking the time to review us. We do pride ourselves in ensuring our residents receive the best care possible and have a good quality of life which does have a positive impact on their general well being. We have taken on board your feedback and new rails will be installed in the entrance toilet.
I would like to say how much we as a family appreciate Roxholm Hall Care Centre for the care and support you have shown towards us, especially towards my father who recently spent 4 weeks with you. You were always there to answer the telephone and the many questions we asked; your openness and willingness to help. So, a big thank you for the homely friendly atmosphere: a cat to comfort Dad, extra food to build him up and a big suitcase of absolutely clean clothes for him to bring home!
Thank you so much for taking the time to review us. The staff take great pride in the high standard of care they deliver and it is nice to see their efforts acknowledged.
My mother-in-law has been in Roxholm Hall for 3 months, she went there for respite and to build her up after having 2 weeks in hospital. The team led by the manager are extremely professional and put my mum-in-law's health and safety and welfare throughout her stay. The team became very fond of her and she of them. I could hear them laughing together when I rang. It's been difficult due to covid, but she was safe, well cared for and happy.
My wife spent 2 years in Roxholm Hall suffering from dementia. Her physical health was also poor. Throughout this time, she was treated with extreme care and above all, with tenderness and love. From the lady manager to the youngest carer, she was treated as if she was their own mother/grandmother. I shall be ever grateful for their skill and kindness and love (which was extended to me also) right to the end.
Thank you for taking the time to review our services at Roxholm Hall and know the staff team will take great comfort and joy in your kind words, particularly during these challenging times. Thank you again..
The inside of the home may not look like a five-star hotel but the super staff and the care that they provide far outweighs this. My husband and I are extremely pleased that we have found Roxholm and I can enjoy a well-earned break whilst he is being well cared for.
Many thanks for your very kind words. It will please the team at Roxholm Hall that you are happy with your husband's care and that you can have a well-earned rest without any worries.
Dad went to stay for a fortnight and liked it so much, he has made it his permanent home. He loves the food, particularly Saturday brunch. The staff are so friendly and efficient and Dad enjoys having a banter with them. His room has a lovely view of the fields. I am so happy Dad decided to stay. Roxholm meet all of his needs and are so easy to approach.
This is so lovely to hear....it can be a very stressful time for all moving into a care setting but so glad your dad can call Roxholm Hall his home.
Nice home and friendly staff.
Thank you for your kind review.
The staff are all well trained and seem to enjoy their work and give a personal feel as it is Mum's home now. They are very helpful and always available to chat about any concerns we have.
Thank you.
Thank you for the lovely review. It gives the staff much pleasure to know family members are at ease with the care provided and the home. I know the Manager and her team are proud to be part of Roxholm Hall.
Our first impressions were of a poor standard of decor however the staff and level of care were excellent.
Improvements have since been made to the decor and new bathrooms have been installed.
The quality of staff and care have remained excellent.
My only quibble is that communication with families could be improved.
Thank you for taking the time to review Roxholm Hall. I am pleased to note that you find the care and staff excellent. Unfortunately, the Manager is currently absent from the home but I will ask her on her return to arrange to meet with you and discuss ways to improve communication. Thank you again.
The under manager never left my side during mum's last hours. She talked me through the stages of body changes and was with me until mum passed away. Everything was peaceful and pain-free.
I will never forget her exceptional kindness and compassion. The night staff were caring and attentive. I cannot fault anything during the whole process. Thank you is not enough for the care mum had, Bless you all. My brother backs up my thanks and from the bottom of my heart, I wish all in the same position could experience the same loving care mum received. Heartfelt thanks.
Thank you for the wonderful review. The team at Roxholm strive to provide exceptional care and your review shows this. I am glad that not only your mother but you all as a family were supported and cared for during a very sad time. Thank you again.
There have been a lot of improvements in the home since 2018 including the refurbishment of en-suites, decorating of rooms, fitting of a specialist bath (which mum loves). Most importantly though, mum is really happy here and that is down to all the staff.
Thank you for your lovely review. I know the Manager and Roxholm Team will be so happy to know that your parents refer to Roxholm as their Home. That is a wonderful sentiment for the home. Thank you again for taking time to review the home and the care they provide.
The manager appeared to be permanently angry and impatient, always giving the impression she would rather not be there. Also rude and disrespectful to staff. Always felt not enough staff. No stimulation for residents, seemed constantly disorganised. Food prep and presentation is very poor. Generally tired in and out, lacks any maintenance. I noted a number of security/safety breaches.
Thank you for taking the time to add a review. I understand your father was under 'Transitional Care Team' so was being rehabilitated by the Community Services in order for him to return home, so was only with us for a short period of time. I apologise if we have fallen below the service you...
I found helpful, caring and friendly staff in a safe, warm and comfortable home from home.
During his four weeks stay, he had a problem which required admission to hospital for two nights. This arranged by the staff and district nurse and I was kept informed at all times. Although Uncle wanted to go home, he appreciated all the help and care received.
Thank you for you kind review. I know the Manager and her team will be pleased to know that your Uncle stay was at the high standard of care that the team strive to deliver 24/7.
The home was spotlessly clean and not a smell of urine which takes a lot of work to maintain.
So a big thank you.
Many thanks for your kind review.
Getting her walking again within 7-10 days after a stay in hospital. The nursing and caring staff could not have been more caring or professional. My father was with you for only 5 weeks. Again the time, care and attention he received was second to none. So a big, big thank you from their daughters and family.
Many thanks for your positive review, I know the team at Roxholm will be very pleased with your kind words.
My mother was taken to Roxholm Hall on 30/11/18 and I visited for the first time on the 01/12/18 and we received a really warm welcome on entering the home and we were taken to my mother's room. The home is clean and smells nice. All the staff are very cheerful and friendly and can't do enough to make the residents comfortable.
Thank you for the very positive review and the staff will be pleased to see this feedback.
We have not one bad comment to make about the home or staff.
Thank you for your very kind words and know the staff will be pleased that they not only helped your father-in-law but also you all as a family at such a sad time.
Wonderful caring staff, extremely patient and kind. Very helpful and accommodating. Bedroom could have been a bit more accessible. I.e. rails in bathroom, maybe a shower chair, but very clean.
Many thanks for your kind review, I know the Home Manager and staff will appreciate your comments. I will discuss with the Home Manager the suggestions you have made. Thank you once again and for taking the time to review the home.
What an amazing place. Our mum needed respite while our dad had a break and Roxholm Hall was offered as a place and we couldn't be happier. It's a listed building that still has some wonderful, what looks like, original features and old-world charm. The gardens are extensive and pleasant to walk through. The surrounding countryside is quiet and perfect for a care home.
The manager made sure mum was prepared for her stay, and all the staff made mum feel welcome. Her room was clean and well presented on arrival, and every time we've visited, her room was either already clean or was in the process of being cleaned. No foul smells! The food looked delicious. And the staff smile and enjoy conversing with everyone. Mum has praised the food - there's plenty and it's tasty (except she'd like more choice in cake, she has a very sweet tooth) - the staff - always friendly and never talk down to her - and the cleanliness. All wonderful praise from mum as she can be quite particular.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Roxholm Hall Care Centre.
There are no upcoming events for Roxholm Hall Care Centre.
Awards / Recognitions (1)
- 01 Feb 2017Recipient: St Philips Care Group
Accreditations
There are no accreditations posted yet for Roxholm Hall Care Centre.
Meet the Team (2)

Michael is our passionate home manager, delivering care with kindness and compassion. Michael has over 20 years of experience ensuring personalised holistic care is delivered daily.

Keely has worked in health & social care for many years and putting her at the forefront of the care that is delivered
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