Loading travel time
Care Provided by Waterloo House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterloo House for full pricing details and T&Cs.
Contact Waterloo House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Platinum Care Ltd
- Private Owned
Person in charge
- Sarah Redfern (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (34)
Visiting
- Visitors welcome at any time however they do ask that meal times are protected. Please contact the Manager, if an appointment or further information is required.
Parking
- The home has a small car park on site and some on road parking available in the area.
Are you the Owner/Manager of Waterloo House?View your Advertising Options
Waterloo House Reviews (4)
Over all time Waterloo House has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Waterloo House
Loading...
Review from Diane B (Daughter of Resident) published on 6 October 2022 Submitted via Review Postal Card•
Overall Experience
With deep regret, I had to put my mum in respite. Waterloo House was recommended to my family. On arrival, the staff were lovely, the home was spotlessly clean and no smell, which I dreaded. The staff are lovely, they made Mum and us feel welcome. I have visited regularly. My mum's happy with the...
With deep regret, I had to put my mum in respite. Waterloo House was recommended to my family. On arrival, the staff were lovely, the home was spotlessly clean and no smell, which I dreaded. The staff are lovely, they made Mum and us feel welcome. I have visited regularly. My mum's happy with the care she is getting and loves it there. I will recommend it to my friends.
Review from Peter G (Husband of Resident) published on 1 December 2017 Submitted via Review Postal Card•
Overall Experience
My wife was referred to the assessment unit, due to her increasingly aggressive behaviour. She was there for four weeks, when we were told to find suitable residential care for her.
We selected Waterloo House. The manager of Waterloo House visited my wife and after getting the opinion of the...
My wife was referred to the assessment unit, due to her increasingly aggressive behaviour. She was there for four weeks, when we were told to find suitable residential care for her.
We selected Waterloo House. The manager of Waterloo House visited my wife and after getting the opinion of the staff agreed to take her.
After the first few days my wife resumed her aggressive behaviour towards staff and residents and as a result, she was transferred to a nursing home who specialise in dementia cases.
We selected Waterloo House. The manager of Waterloo House visited my wife and after getting the opinion of the staff agreed to take her.
After the first few days my wife resumed her aggressive behaviour towards staff and residents and as a result, she was transferred to a nursing home who specialise in dementia cases.
Waterloo House did their best for my wife and we have no complaints regarding her care whilst there, which was excellent.
Review from Maxine L (Friend of Resident) published on 11 August 2016 Submitted via Review Postal Card•
Overall Experience
I visited a friend in this home recently and was very impressed by it's standards. This home has a very good reputation.
I visited a friend in this home recently and was very impressed by it's standards. This home has a very good reputation.
Review from Joy A (Resident / Service User) published on 24 June 2016 Submitted via Review Postal Card•
Overall Experience
I know someone who had stayed here for respite, she was very happy in fact cried when she left. So knowing her I thought it must be alright. The staff have been brilliant towards me so cheerful and obliging, everyone of them.
I know someone who had stayed here for respite, she was very happy in fact cried when she left. So knowing her I thought it must be alright. The staff have been brilliant towards me so cheerful and obliging, everyone of them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Waterloo House.
Upcoming Events
There are no upcoming events for Waterloo House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Waterloo House.
Accreditations
There are no accreditations posted yet for Waterloo House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Waterloo House
What types of Care is Waterloo House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Waterloo House have?
There are 34 Single Rooms.
What are the Facilities & Services at Waterloo House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Waterloo House to the centre of Market Rasen?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterloo House to verify any information. View our terms and conditions. Waterloo House has a Basic Service -what a Basic Service includes.