Clanfield Residential Care Home

What a wonderful review! Thank you so much for your lovely words. It was our great honour to be there for both you and your dad. Will miss him greatly. You will always be part of our family, please call in whenever you are passing and if the season's right you may be able to enjoy a plum or two!

Thank you so much for your lovely words. It was our honour to have been there for you all. All our residents are very special to us, and they, and their families become part of our family. You were no exception. Your Mum will always be part of us and so will you.

Although your mum was only with us a short time, she still became very special to us. It was our honour to have had the opportunity to got to know her and her lovely sense of humour, to have cared for her, and to have supported you all at a time when you needed us most. An absolute pleasure, thank you.

Thank you for your very kind words. Your mum was a very dear lady and it was a such a wonderful thing to witness her gradually opening up to us, like a beautiful flower. We have many wonderful memories of your mum joining in with our fun, captured last Christmas so brilliantly!

Thank you for your very kind words. It was our absolute pleasure and honour to have had your mother living with us at Clanfield. As you say, she embraced life here with us in our home, sharing her sense of fun and energy with us all, both fellow residents and staff. She will always be remembered by us all and is still missed very much.

Thank you for your beautiful review. We will always remember your mum and you will always be part of our family. The kettle is always on.

Thank you for your review. It was our complete honour and pleasure to have cared for your mother. It's fabulous to know that our care and support that also extended to your family, helped your brother during this period. We have all noted your mother's tip for longevity, 'A morning cuppa with a shot of brandy!'

Thank you for your review. It was our pleasure to have cared for your mum. She was a lovely lady with a great sense of humour. We are very proud of our staff and it is lovely when their hard work is acknowledged.

Thank you for your review. It was our upmost pleasure to have cared for your father.

It was our honour to have cared for your grandfather. He was a true gentleman. Over the eight years he left us with a very lasting impression and will continue to be missed at Clanfield. Thank you so much for your wonderful review.

Such a lovely review, thank you. She was a pleasure to care for and we all miss her dearly at Clanfield. We do strive to create a family home environment and to help our residents, and their relatives, feel part of our family.

It is always a pleasure having your grandmother join us for day sessions. I am so pleased to hear she enjoys her time with us during her visits. Thank you.

We pride ourselves on our End of Life Care. Your valued review reassures us we continue to provide the best support and care for all concerned at such a sensitive time. Thank you.

It is wonderful to know we aid your father's recovery well as a result of our care. It is also fabulous to hear he feels at home within our environment as this is exactly what we do strive to be, a 'home from home'. Thank you.

Thank you. It was an absolute pleasure. It was great to be there for you all when it was needed. It's lovely to know our staff made a real difference.

Thank you for such a heartwarming review. She was indeed a lovely lady who enjoyed fun and laughter and will always be remembered at Clanfield.

Thank you for the feedback, character limits prevent a fuller response. I would’ve preferred discussing the issues you raised during the 13 months your nan was in our care. As an independent care provider of 40 years, we’re proud of the care we provide as an openly dementia-friendly home. Our CQC report of 2022 rated GOOD, our NNC Monitoring Inspection report 08/2023, our 2023 Resident & Family Quality Audit all praised the open and the inclusive nature of our service, the level of our care, and support provided to our residents. Effective local authority funding would allow more cosmetic improvements, however, the reality of accepting local authority funded care, comes with many caveats. We’re not and never will be an exclusive non-inclusive care provider. Many, of our staff are long-serving and go the extra mile. We do use agency staff, as other providers do where required. We are proud of our staff. As always, we strive to improve. Thank you.