Clanfield Residential Care Home

3 Toll Bar Road, Islip, Kettering NN14 3LH
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9.6 25 Reviews
  • Clanfield Residential Care Home, Kettering
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Care Provided by Clanfield Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1120 – £1225
  • Self-Funded Residential Dementia Care: £1120 – £1225
  • RESPITE Self-Funded Residential Care: £1120 – £1225
  • RESPITE Self-Funded Residential Dementia Care: £1120 – £1225

Chiropody, hairdresser, newspapers etc. are classed as extras and are in addition to the room fees stated above.
We operate with our fees being paid a month in advance for permanent residents, for respite or day care visits, billing follows a visit at the end of a month.

These prices are only a guideline, please contact Clanfield Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crossley Campbell Partnership
  • Privately Owned

Person in Charge

  • Paulette Crossley (Owner/Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visiting is welcome everyday avoiding mealtimes where possible. Should a tour be required, please make arrangements with the office ahead of the visit to ensure a member of staff is free for this purpose.

Parking

  • Small carpark at the front of the building and limited street parking outside the front of the property along Toll Bar Road.

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Clanfield Residential Care Home Reviews (25)

9.6

Clanfield Residential Care Home has a Review Score of 9.6 (9.607) out of 10, based on 9 reviews in the last 2 years.
Over all time Clanfield Residential Care Home has 25 reviews.

Overall Experience
  • 23
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Date Published
  • 25
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  • 9
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Reviewer Connection to Clanfield Residential Care Home
  • 17
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Total of 25, showing 21-25
Review from Sarah S (Daughter of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mummy was a resident at Clanfield Residential Care Home for four years. I can honestly say that I/we as a family couldn't thank the staff and management enough for their outstanding care, commitment, love and dedication to all of the residents. My mummy had an incredible connection with so many of
the carers. They all brought Mummy through some very hard times with laughter, love and song and, as a family, our hearts can never repay the ladies and gentlemen that cared for her on a daily basis.
The meals were fantastic, always home-cooked with fresh vegetables, and they catered for all of Mummy's whims. There's always lots of fabulous, fun entertainment going on daily for residents to join in with if their mood is right. They organise fun days and family days, where we were able to have a fun in the stunning grounds (weather permitting) and if not, everyone could join in inside the beautiful 'home from home' interiors. Mummy's final years were all we could ask for.
Reply from Craig Campbell, Partner at Clanfield Residential Care HomeThank you for such a heartwarming review. She was indeed a lovely lady who enjoyed fun and laughter and will always be remembered at Clanfield.
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Review from A F (Grandson of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Clanfield is out of touch with current standards. Person-centred care isn’t practised; it seems to be run to suit the management rather than the residents. It lacks investment in staff and facilities. Carers try their very best but not enough are employed to offer good quality care. Some speak without
respect and many agency staff are used. Food is poor, bedrooms are tatty with furniture falling apart and old smelly carpets. Residents’ quality of life is poor; most spend their days stuck in front of a TV. Nice gardens but not used, Nan only taken outside twice in a whole year. No activities are offered over weekends and more are needed in the week. As a visitor it feels unwelcoming, times are restricted and there’s nowhere to sit and talk with our relative. Dementia residents are left unsupervised to mix with the others which often causes problems, upset and distress for all. Owners/managers are defensive when challenged and suggestions for even basic improvements were repeatedly ignored.
Reply from Craig Campbell, Partner at Clanfield Residential Care HomeThank you for the feedback, character limits prevent a fuller response. I would’ve preferred discussing the issues you raised during the 13 months your nan was in our care. As an independent care provider of 40 years, we’re proud of the care we provide as an openly dementia-friendly home. Our CQC report of 2022 rated GOOD, our NNC Monitoring Inspection report 08/2023, our 2023 Resident & Family Quality Audit all praised the open and the inclusive nature of our service, the level of our care, and support provided to our residents. Effective local authority funding would allow more cosmetic improvements, however, the reality of accepting local authority funded care, comes with many caveats. We’re not and never will be an exclusive non-inclusive care provider. Many, of our staff are long-serving and go the extra mile. We do use agency staff, as other providers do where required. We are proud of our staff. As always, we strive to improve. Thank you.
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Review from Geraldine R (Daughter of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 97-year-old mum spent the last few months of her life in the care of the remarkable staff at Clanfield Residential Care Home. Understandably, Mum wanted to be at home but the staff there made her time the best it could be. They treated her with great kindness and as a family, we felt communication
with us was excellent and the family felt supported by the staff too. Thanks to all of you.
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Review from Judith E (Daughter of Resident) published on 4 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clanfield is a marvellous caring home for my Father who lives with advancing dementia. Nothing is too much trouble for the staff and they try every way to meet my Father’s needs, which at times can be challenging.
Earlier in the year, my Mother passed away at Clanfield and management put everything
in place to allow my parents to be together for her end of life. They were simply amazing.
The food served is always very appetising and wonderfully homemade. My Father always clears his plate and will have seconds! There is a plan in place for updating premises and even with the pandemic going on improvements are still happening.
I would have no hesitation at recommending Clanfield without hesitation to anyone looking for a Care Home.
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Review from Gail L (Daughter of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been living at Clanfield for two years. They, and I, have found the level of care exemplary. They are surrounded by loving and caring professionals who provide a wonderful family atmosphere. My parents are valued, respected and treated with dignity at all times. They are encouraged to
join in daily activities and are stimulated by visiting entertainers such as singers, bands, etc. and even have a visit from Santa each year!
In warmer weather they enjoy sitting in the garden, eating meals there if they wish. Lovely, home-cooked meals and cakes are in always in abundance; birthday cakes are baked to celebrate each resident's special day.
Relatives are warmly invited and encouraged to take part in regular events, for example, the annual bonfire and fireworks party, and a fully inclusive Sports Day.
A very special home full of very special people.
Reply from Craig Campbell, Partner at Clanfield Residential Care HomeThank you for your kind words. It is our aim to continuously strive to ensure that the care provided to our residents is of the highest order and meets their needs at all times.
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Current Review Score: 9.6 (9.607)

Overview of Review Score

The Review Score of 9.6 (9.607) out of 10 for Clanfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for Clanfield Residential Care Home is calculated as follows: ( (98 Excellents x 5) + (10 Goods x 4) ) ÷ 108 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Clanfield Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Aug 2022

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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