Heatherington House

I like all staff at Heatherington House, good with the team and people who live at home. Good enough for us, love the house because I am living with a guy who is my friend. We go out together, to club dance with girlfriends and drink together all night 18:30 to 21:00, when we go home to bed until the morning.

My experience here visiting my brother has been absolutely outstanding. Extremely friendly, caring, supportive and professional staff. All residents are very welcoming too, and it's been wonderful seeing them all with their daily routines, smiles and generally talking with one another. The house and communal areas are absolutely beautiful. I've felt very welcomed and had an amazing time seeing my brother. I am already looking forward to my next visit in the near future.

We have found the manager and her team in Heatherington House, to be extremely helpful and competent in taking care of our son. They have worked selflessly during the challenging recent months. They all deserve an applaud from all of us and many thanks to all the wonderful staff.

A fantastic facility with dedicated staff. I don’t know where we’d be without the support that my brother receives. He’s completely at home there and is living a happy life. What more could anyone ask for?

I was greeted by the very friendly staff and a few residents shortly followed by the offer of a nice hot tea. (It was raining!) The facilities are top notch and very clean. The house was warm and homely. Residents all seem very happy and well looked after by the caring, attentive staff. A pleasure all round.

Since new management, the service has improved no end. My son is so much happier and settled. He has a balanced life and enjoys a variety of activities. He has a paid job in which he is doing very well. He has lots of friends and enjoys socialising which he has plenty of opportunity for. He is very excited about going on holiday to Portugal and has been counting the days. All the staff do an excellent job. I have peace of mind knowing my son is safe and happy.

Lots of activities.

The house staff are very friendly and professional. Resident has continued to achieve and highly maintain his physical health by keeping the weight off. He has lost well over 30kg in weight and is looking excellent! He is supported with working and socially. He has developed confidence and is happy. Never complains. I am truly grateful to all the staff for their support. Thank you.

My son has been a resident at Heatherington House for many years. He has been well cared for during his stay. He is encouraged to maintain a steady healthy weight which was the key factor in his placement. He is encouraged to exercise regularly and maintain his fitness level. He also has voluntary occupations which he enjoys. Over the last few years, he has become more independent with activities of daily living due to staff encouragement. I can't praise them too highly for their support to my son and to the family.

We do lots of cooking. We go out for cultural meals. We go to discos and holidays. The staff are nice and friendly and they keep me safe. I have nice friends and we spend time together. I enjoy bingo. I have won £250. I am very independent and go to work. I am happy to live here.

Staff help me and care for me. The other residents are my friends. We do lots of activities, such as karaoke. I like to play snooker. We have a television in the lounge. I get taken bowling and I play on my Xbox.

Heatherington House is a wonderful home to live at, for it brings every enjoyment and every single day of our PWS lives, every single year. The staff are all brilliant for they help us a great deal with our eating disorder to thoroughly brighten each day of our lives of a resident who lives his or her life with PWS.

I like going on holiday with the staff. I like going to the yard disco. I like spending time with my girl friend. I like going to the cinema and cultural meals, going to the gym. My weight is very good.

Heatherington House is a recommended place to live in. It is a very good place for other PWS persons to come and decide to live in the future. Staff are very supportive and give friendly advice and also caring. I have lost amount of weight and I have a very good health.

Cooking in the kitchen, discos, karaoke and bingo.

The change in care and day to day running of Heatherington House in the last 2-3 years is amazing.

At one time my son was intent on leaving Heatherington because he was unhappy with his life there. This resulted in him more than once running away.

Many thanks to the manager and the team.

Our son has been a resident of Heatherington House for three years. In this time he has received the best of support and assistance when he needs help the staff are always ready with support and care. All members of staff from the management to the support workers are well trained and support our son with a complete person-centred care package. Our son is in a safe, loving, caring home, this helps us with our peace of mind. Our son receives assistance with his A.D.C.S when required and this has enabled him to live a happy confident life. Thank you to all staff.

I have made some nice friends.

As parents, we are simply delighted with having found this home for our son. He could not be more happy. It has been life changing for him, both physically and mentally. Our son is a sociable person and this feels just like a family home which is exactly what we wanted for him. He is enjoying life to the full within the limits of his syndrome. We could not have wished for a better place for him.

Always made to feel very welcome. Facilities are first class and very clean. The staff are a credit to the house. The activities for the residents are excellent.